Address: | 1205 Borgfeld Rd, Schertz, TX 78154, USA |
Phone: | +1 210-945-0175 |
Site: | autocollisionworks.com |
Rating: | 5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Robert Martinez
Auto Collision Works Review 12 Jan 2013 First, I would like to say being in the military and traveling across the country from time to time reviews are always critical for me in making the best possible decision whether it be purchase or services. My vehicle an Audi A6 had some damage on one of the doors. The vehicle doors are aluminum so I was very particular on who was going to do the work. After tirelessly searching the reviews, "Auto Collision Works" caught my attention and so the job is complete and I will give my thoughts on this business. 1- The Call...My initial phone call was answered by a very professional rep who was patient and answered all my questions with ease. A big plus was it was a one stop process, I did not have to go and do an estimate then come back at a later date!!! Efficient and thorough! 2- They knew exactly how to deal with the insurance company and when additional work was needed that the adjuster did not catch they handled all the back and forth with the reps I did not have to make a single call!! 3- Feedback was above average...I received a call just about everyday on the status of the vehicle and where they stood on parts. This is a big plus as I know things could arise that could prolong any repair so having a heads up for rental car purposes was a big plus!! 4- The pick up....I needed a ride and they came out and picked me up. The owner came out and did a very thorough walk through and the work performed was amazing. The vehicle looked just as good as the day I got it!!! They even cleaned the car...Great Job Overall a great experience and I highly recommend these guys to anyone needing this type of service!! Great Job and thanks so much for the Great Service!!! RJM-Us Army
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Rhonda Williams
The customer service & knowledge of Auto Collision Works is superb! You can trust them to not take advantage of you. The facility is always clean, but most importantly the staff go above & beyond for every customer than any auto service facility! I have been going to them for almost 10 years now.
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Shasta Daggett
We were stuck between a rock and a hard place with our van. Greg and Jesse (the manager) were compassionate and understanding and worked with us in ways that most auto shops wouldnt. The level of integrity was very high. We will take any of our future auto repairs to them without a thought.
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Jon Moline
The service, attitude, and professionalism of Greg Elliott really made Auto Collision Works easy to deal with. The excellent quality of the work done on my pickup means that if I ever need body work again, Auto Collision Works is the place Ill go.