Address: | 4242 Capistrano Dr #141, Dallas, TX 75287, USA |
Phone: | +1 972-222-2843 |
Site: | aaa-auger.com |
Rating: | 4.6 |
Working: | 12AM–12PM 12AM–12PM 12AM–12PM 12AM–12PM 12AM–12PM 12AM–12PM 12AM–12PM |
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Anonymous User
Excellent!! We were in a bind. Our hot water heater burst on a Sunday. Unfortunately, this happened after the ice/snow hit and four other plumbing services were not available. We had another plumbing service come out and disconnect and cut off the water supply to the hot water heater since the stop was broken and the water just kept running, but they gave us a BIG estimate to replace the heater altogether. AAA-Auger was different. The service technician went above and beyond to help us out. He didnt nitpick us for every possible charge and he honored our online coupon. He really saved us! The work was done professionally, cleanly, and quickly. We knew what were paying for and their were no "additional charges" added on after the fact. Id happily refer anyone to AAA-Auger for any plumbing need, and I know well not hesitate to use them again in the future.
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Betty Baum
Technician #68 Juan showed up at my front door just in time! I was completely exhausted from dipping water out of my clogged sinks in the kitchen. I told him I was losing the battle and he said he was "here to win the war". He had a great sense of humor and a big smile. He did a wonderful job of unclogging the sinks in very little time. During which he gave me some "hints" about what NOT to put in my garbage disposal. He also told me how to maintain my sinks so I would not need his services for the same issue again. He completely cleaned up the area he worked on, leaving it much cleaner than when he found it. The best thing however was the bill. It was less than he originally told me. I now have a new plumbing company and one I will be happy to tell my friends about! Betty
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Edward Hecht
After a roofing job which was good, a bathroom sink was plugged up. We tried varioua methods of opening the drain however nothing worked. We had used AAA Augur before had a few certificates and so went to the phone. Carla did a great job of fielding the call and within a short time Juan showed up. Went to the drain, quoted the price and I said ok. In short order the drain was opened. He cleaned up the area to spotless including the sink. We paid him; had good conversation with him as he worked and after. We appreciate a friendly experienced tech and an understanding company, particularly at my 89 years of age. Thanks AAA Augur. We will suggest others use you too. Edward Hecht
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Anonymous User
Excellent service. They kept us posted on when they could get here. Once they arrived, it was a fast diagnosis of the problem and the quote was reasonable. Service was clean and accurate. When 5:30 hit, they kept on working until we had our service back. I really like the "by the job" pricing instead of hourly. I knew up front the cost and didnt have to worry about them dragging their feet.
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Jess S
I had an appointment, they called me at the time scheduled and told me it would be 2-3 hours longer. After waiting 2 hours, I called again and they said itd be about another 2 hours, but they would call on their way. After waiting almost 2 more hours without a call, I called again, this time to cancel, I could not wait any longer. They did not offer an apology or to try to reschedule.
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Anonymous User
EXCELLENT Overall Service! We were in need of weekend EMERGENCY service. Juan was prompt, friendly, and resolved our plumbing issues in a short amount of time. The cost was amazingly reasonable. I was very pleased with the overall service. Great company. Will refer them to anyone who is needing plumbing service!! Thanks!!!
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Anonymous User
AAA auger was fast and easy. I called them at 8:45 PM and scheduled them to come out the next morning. Juan got the toilet unclogged quickly and even let me know about some non plumbing related issues on my roof. Ive used them for years and years and always felt they were fairly priced, too.
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Don Cook
One of the easiest service providers to work with. As a Realtor, I have a lot of requests for this type of work and can heartily recommend them. They are friendly, prompt and professional. Their guarantee is for real! I had to use it once and there was absolutely no problem.
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Anonymous User
My plumber came in and was very professional. He was knowledgeable and very friendly. Our invoice number was 7605352 If I need aaa-auger again I will be asking for this same plumber. He completed the work quickly and he advised me of things I wasnt aware of. Thank you.
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Anonymous User
Juan did an outstanding of clearing a stopped up drain. On Monday, I had another plumbing company attempt to open this drain but gave up and said they would have to use a camera [$200.00]. I said no and called AAA Auger. The drain is flowing freely. Invoice #6809712
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Anonymous User
Came out to do routine drain clean-out. Some kind of complication with the way things were laid out at my house but the plumber stuck with it and got it done. Very courteous, friendly and professional. This is third time Ive used them.
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Sam White
Have had nothing but great experiences with this company. Plumbers are knowledgeable and very fair. I highly recommend to anyone who thinks they may need plumbing help. And they come out for free! Cant beat that.
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Anonymous User
Cypert - Invoice #6809511 - We have used AAA Auger multiple times through the years - the service is always professional and the response timely. We will be happy to recommend or refer their plumbing service.
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Anonymous User
Jerry was great! He analyzed the problem, ordered the part for my HWH same day and was ready to install the next. Ive used AAA Auger many times and Ive always been pleased.
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Anonymous User
Israel did a great job fixing my kitchen sink! So happy he came so quickly for such a messy job! Quick, courteous and professional.
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Anonymous User
Does not take responsibility when they fixed a leaky pipe only to find it leaked the entire time we were on vacation!
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Anonymous User
Outstanding service. Got here quickly and solved the sewage problem. Very helpful and courteous representative.
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Anonymous User
AAA did an exemplary job of installing a hot water heater, and they advised us of all the factors ahead of time.
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Kimberly Guest
Juan was extremely efficient and helpful and solved my problem in a flash. 10 stars to Juan and AAA Auger!!
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Mike Ja
Juan was awesome. He was prompt, professional and got the job handled quickly. Thank you AAA Auger!
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Gretchen Wood
Whenever a problem comes up and has to do with plumbing I always use AAA-Auger.
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Chris Hipskind
Juan was professional, respectful of the property, quick, and efficient.
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Anonymous User
Prompt, reasonable priced, friendly, professional.