Comcast Spotlight
| Address: | 5001 Spring Valley Rd, Dallas, TX 75244, USA |
| Phone: | +1 877-503-6835 |
| Site: | comcastspotlight.com |
| Rating: | 1.3 |
| Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–5PM Closed |
Location
Photos 1
Reviews 5
MA
Marie Chatterley
We both work from home. We pay for your highest speed. The internet is faster on my computer if I use the data plan connected to my cell phone through AT&T. That is how I am leaving this review right now - using my data from my cell phone. We have had 3 people out here in the last month and we still cant load a page in less than 5 minutes. We have spent over 7 hours with tech support on the phone. Do you not realize we are loosing valuable money by waisting our work day on the phone with you. Your service is terrible. We only use Comcast because its a monopoly and one of our only options. We need a better solution. Please fix your service issues.
JE
Jeanne Mantey
This company is terrible! One star is being overly generous but unfortunately I wasnt given the opportunity to give it any less. Trying to get help is next to impossible. Customer Service is non-existent. Ive been given erroneous information on numerous occasions. Ive been hung up on after spending hours trying to resolve issues. Their employees do not follow through with what they say they are going to do. I have only one suggestion for anyone thinking of signing up with this company ... DONT DO IT!! Any alternative (including smoke signals) would be a better alternative than using this poorly run internet / phone / tv cable company!
ST
Stephen Saunders
Comcast Spotlight is the local advertising division of Comcast Cable and a separate entity from the cable company. Reviews that reflect opinions about your cable service have nothing to do with Comcast Spotlight. As a source for great advertising to help local businesses grow, Comcast Spotlight does exemplary work.
DO
dope mercy
i wish i could rate it 0. cuz even 1 star is too much for this company. comast is a waste of money. works like a free wifi from hotels. even worse. sometimes disconnects and never connects back for a few hours, even if you turn off the wifi and reopen it again. if you have a chance, get something else, NOT COMCAST.
LA
Laura Hadarau
as a company, the most incompetent people working here. No one listens to what you need, they dont do what they say they will do. Very frustrating to deal with them. One problem= days of calling back to follow up with them because theyre incapable of fixing their problems so it becomes a huge problem for you