Sewell Collision Center of Dallas

6303 Cedar Springs Rd, Dallas, TX 75235, USA

Address:	6303 Cedar Springs Rd, Dallas, TX 75235, USA
Phone:	+1 214-956-3600
Site:	sewell.com
Rating:	3.8
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed

Location

Photos 32

Reviews 18

S Fu

There are two great things about Sewell Collision Center of Dallas: 1a. Repair Technology - this shop is certified by GM to do the most advanced repairs there are. If they can do those advanced repairs, they wont have any problem or cut any corners fixing simple bumper, fender, or hood. 1b. Communication - you will get a daily repair status update by phone text or email!!! No more unnecessary calls, uncertainty etc. 2. PEOPLE - Derek Merchant is the man :) He gave me a very reasonable estimate of the repair time and the car was fixed on time. No prolonging, no excuses... Great communication and organization!

Randy Crum

After being a long time customer of Sewell GMC, Sewell Infinity, and Sewell Cadillac (10 family vehicles in 12 years), well it pains me to say, "Im done with Sewell Dealerships and all associated Sewell businesses. Took a GMC Sierra SLT in for simple basic repair ($2,200) and was told my insurance company pays labor at $44 / hr. Sewell says their labor rate is 48.50 / hr. This leaves me with about an additional $400 +/- over and above my deductible, NOT ACCEPTABLE !! I cant believe Sewell is willing to loose an entire family of business over $400.00. Bye Bye Sewell

Seth Wilson

Took my Cadillac in for what seemed to be a simple fender bender (I was rear ended at a stop light) with minor damage. Well Sewell Collision Center has now had my car FOUR weeks!! And Im told were STILL waiting on parts. Ive now been charged additionally by the rental company because Ive surpassed the timeline they cover for repairs. Yes, my advisor has been nice and the text message updates are great but seems like an extraordinarily long time for minor damage.. wouldnt recommend for timely repair.

Allison Johnson

I had a very good experience with Sewell Collision. Everyone there was extremely nice and professional. They have an email system that updates you every 3-ish days to inform you what phase of the repair process your car is in. I had almost $7,000 of damage and my car came out looking better than before. I would highly recommend Sewell. I worked with Michael Shannon who was very knowledgeable and helpful when i had any questions.

alexis cooper

My experience with them was awesome! I was rear ended and never had to go through that repair process before. Derek took care of me and kept me informed via text message every day. They returned my car to me fully detailed, smelled amazing and nice classical music playing when I got in. They were very classy and I felt like they took amazing care of me and my car! I will recommend them to all my friends and family!

Jovan Dewaal

It has been almost a year of back and forth and our vehicle is still not repaired. Since the moment we left the shop, the vehicle has pulled left, which has since been identified as a bent strut. The impaired strut makes the vehicle a hazard to drive and it is my wifes daily driver (she cannot drive a manual, or I would let her borrow my vehicle). My requests for them to finish the job have been repeatedly ignored.

Rex Andrews

I’m very satisfied with the service I received at Sewell Collision Center Dallas. Derek did a great job of taking care of my concerns and the quality of their work is top notch. I can honestly say my Avalanche repair could not have gone better. I would highly recommend Sewell.

Travis Brewer

Ive had a car repaired at Service King (not a good experience). We have taken our cars here for three different repairs and every time they get it right the first time. They were great about keeping me updated with progress and the onsite rental company was very convenient.

ddivencenzo

So far its been 3.5 weeks. I have to call to find out status. Today left message no call back. Was told early last week they just have to put one little piece in and it should take 15 min. My car was slightly rear ended. No need for a month in the shop.

ray ray

I never got back with me with the price to do the repairs to my truck wasted my time going there and never got a quote had to wait on somebody to come out take a look at the truck out of my eyes damages and never heard from them again

Vaun Norwood

I bought a couple of cars from Sewell and they also do the maintenance. They have always provided great service whether purchasing or servicing my vehicles.

Edith Hernandez

Very rude and it is pointless to go here. They take forever and dont fix anything yet, they want to overcharge

Demetrio Velasco

The tracking system is pretty good and they were accurate with their delivery date.

Adam Collard

Jessica was a big help. I appreciated the friendly and prompt service.

michael panzer

These guys are great. Great customer service and excellent work.

Lawrence Kras

A+ work and customer service

Gina Grape

Great service