Address: | 412 Grassland Ln, Georgetown, TX 78628, USA |
Phone: | +1 512-243-0011 |
Site: | affordableplusplumbing.com |
Rating: | 3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed |
TO
Todd Cornelius
Wow where do I begin. This company needs a reality check. Sub par techs with absolutely sub par abilities. I called Old Republic home warranty company to file a claim on a water line leak in my attic. They told me Affordable Plus was going to be dispatched out to fix the problem. Ive heard through the grapevine horror stories concerning this company so declined the dispatch and requested another company. Unfortunately they were the only ones that could come out the same day so I agreed. Oh.... did I say Ive been a Gen. Contractor in the area for the last 28 yrs? Hence the grapevine. Well the tech came out, saw the water stains in the ceiling and he and I crawled into the attic. I showed him the wet insulation and water drips. He proceeded to tell me there was no leak. Okay, after arguing with him for ten minutes I climbed out of the attic and went inside assuming hed spend some time at least searching for a leak. Instead he stormed out of the attic, collapsing the sheetrock underneath on his way out the door. I contacted Old Republic and told them what happened. They contacted Richard, the owner of Affordable who basically blamed the sheetrock damage on me. After looking at all his reviews this type of "Blame it on the other Guy" mentality is par for the course with Richard and his business. 99% of home warranty calls this company services have given him nothing better than a 2 star rating IF hes lucky. Most are 1 star ratings. If your a homeowner who pays Affordable directly it sounds like they handle the job as it should be. If your going through a home warranty company its an entirely different story. Old Republic is as much at fault. They keep sending contractors with this type of reputation and mentality out in the field as a representative of theyre business, but claim NO liability for the work that is done. GOOD or BAD it doesnt matter to them as long as theyre getting paid. Its all about the money. The next day another contractor came out and fixed the problem. Its contractors like Affordable Plus Plumbing that give all the good contractors a bad wrap in the business. So, Moral to this story is: If your looking for a good plumbing company who cares about the customer, theyre reputation, and understands what the word "ETHICS" stands for, find another plumbing company and Scroll right past Affordable. They obviously skipped the ethics class somewhere along the way.
JE
Jennifer Rodriguez
When they came out to replace our water heater they made a huge mess and didnt clean it up. And they didnt even glue one of the pipes and was leaking. When they came back out to fix it the owner complained and call us liars and said he didnt leave it like that but I have paperwork that shows they put it in and they have their sticker on the water heater. Absolutely horrible.
DA
David Bondie II
Our expereience with Affordable Plumbing was complete opposite from Jennifers. They are prompt, professional and cleanly in their work. They are the only plumbing company we trust in our home because they have always been honest and up front with all our plumbing needs.