Mr. Rooter Plumbing of Wichita, KS

922 E Central Ave, Wichita, KS 67202, USA

Address:	922 E Central Ave, Wichita, KS 67202, USA
Phone:	+1 316-202-3835
Site:	mrrooter.com
Rating:	4.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 22

Reviews 19

George Washington

We discovered that our basement floor drain was backing up at about 7:30pm and Mr. Rooter had a plumber out to us by 9:00pm. Jesse worked hard for over two hours, but was unable to clear the blockage. Nevertheless, Mr. Rooter had a crew out in the morning to make a temporary fix so we could use the sewer system again. While it took five business days to get the crew out to install the cleanouts in the backyard and another 4 business days to get my fence back up, the job was done well and $550 under the initial estimate. It was worth the wait. Overall, I found the customer service skills of the people with whom I had contact (Jesse, Chris, Scott, and Jeff) to be top notch. I hope I never have to call a plumber again, but if I do, Ill be calling Mr. Rooter.

Linda Griffin

We discovered a water leak in our kitchen about 6 PM one evening. Because Mr. Rooter had done a great job for us a year earlier, we gave them a call immediately. They were out within an hour, made a temporary fix, and arranged for a restoration service to come out. The next day they were out again, fixed the original problem we called for, and discovered we had another small leak as well. They fixed that one too. As always, they explained what they planned to do and gave us an exact price before they began the work. They are very professional, do great work, and are the kind of people you are comfortable having in your home. We highly recommend them.

Melanie Frost

Honesty, Fair Dealings, Great Service--I had to call a plumber to replace a garbage disposal while my husband was deployed. I called Mr. Rooter based on a recommendation from a friend. The plumber was courteous and professional, and I think did a great job. Later that night when I was able to speak to my husband, he noticed that the bill was higher than he wouldve expected. We spoke with Emily and she and the owner Scott went way above and beyond to make the bill right and make sure we didnt feel taken advantage of. It was the single best customer service experience Ive ever had with a service provider. Thank you, Mr. Rooter!

Aaron Patton

Woke up to some leaky pipes this morning, called Mr. Rooter, and Frank and John were here within an hour (well ahead of the estimated time!). Very prompt, work was explained thoroughly and quoted up front, then completed in no time. Both technicians were very friendly and personable, and made sure everything was in good working order before calling the job "done". Weve made good use out of our Advantage Plan with Mr. Rooter and Mr. Appliance this year, and were always pleased with the speed of service and quality of work. You never want to have to call a plumber, but these are the guys to call when you do.

Brooke Fosse

We called Mr. Rooters on a Tuesday evening at about 8 pm. The technician was very prompt and got to our house within the hour. He had to dig around the back of the house looking for a main drain cleanout, after not finding one he had to snake out the drains. He ran about 40 ft of snake into the drains and upon removal it worked! He was polite, honest, and upfront about all of the costs that may be incurred from his visit. They even have a service contract that will give you discounts on the services! I would highly recommend Mr. Rooters to anyone in need of a plumber.

H Teel

To set things straight, this is not a review of the quality of the work done. The job was well done and the plumber was very polite and professional. The review is for the price. In my opinion, $425 for an hour of work plus the drive time was a little steep. But, I needed the work done and didnt want to delay so it was my choice to go ahead and do it. I would call an independent plumber next time and not a franchise.

Jeff Cowley

From the time I called to setup an appointment to completion of appointment it was friendly and professional and quick. Frank was at my house within 30 minutes and diagnosed the issue with my sewer line. Frank gave his professional option let me make the right choice for me. Frank also gave me options in the future to prolong that life of the system.

Keith Murray

The service both over the telephone and in person from Andre was just wonderful. Very, very nice folks, and very prompt! Two hours from me trying to fix something at a sink, and making it worse, and having to call for help, to Andre putting his tools away and writing up the bill. Quite impressed!

Kim Brown

We had a slab leak and they were able to come out and work on it same day. Extremely fast work. They helped move furniture in my home and kept the work area very clean. I was amazed with how clean they were even with cutting concrete. Friendly, efficient and knowledgeable.

Emily Scott

After we had some work done a year ago, a concern came up and I called about it. I was impressed with how quickly Scott came out to check on my concern. He gave me an exceptionally reasonable rate and was committed to making sure quality work was done thoroughly.

Joshua Hartman

Awesome job! My water heater started leaking and flooding my basement. Called Mr Rooter at 1:00 on Friday. They showed up at 3:30 and had a new one installed before 5:00. I couldnt ask for better service. Thanks, guys.

alex johnson

very nice and professional. Frank came in and handled our problems and explained it very well. I will use them from now and let my friends know about them too. Thank you so much for being on time and very neat.

Loretta Taylor

Our plumbers were amazing. The nicest guys you would ever want to meet. They did an amazing job. We had our entire plumbing system replaced. I would recommend these guys to anyone. Thank you MrRooter.

Tony S

These guys are great! They showed up right away and Paul was Professional and Knowledgeable and he fixed the problem. I give a thumbs up for sure!

Bryan Simpson

Arrived on time. Brent did a great job for a fair price. I will definitely use them again. Great experience!

Grant Bickell

Excellent experience. I only wish the first guy that came out would have thought to call the city as well!

scatrbrain

Drey was a top notch pro, He was Friendly and my watch dogs even liked him which never happens.

Carmen Jimenez

Great service, very cordial and informed technician and dispatching staff.

Tada Srirathung

Promptly response and clear price upfront.