Shelton Plumbing Inc

Address:	201 Otis Dr, Waco, TX 76712, USA
Phone:	+1 254-751-9655
Site:	shelton-plumbing.com
Rating:	4.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–11:59PM Open 24 hours

Location

Photos 15

Reviews 13

Sarah Dickinson

I never heard from the plumber about our scheduled appointment. I had to call the next week to see if they had gone to the house (we were out of town) just to find out that they had had an emergency job and never made it to us. So I rescheduled and that appointment was changed as well to the following Monday. So it had now been a week and a half. After not hearing from the plumber on that Monday, I called them again on Tuesday to find out that they had gone to the house and fixed the problem without calling me to make sure the cost (nearly $500) was approved. When I expressed my disappointment that I hadnt been contacted to approve the job, I was made by the head plumber to feel like I was the problem and that I should be grateful they did the work when they did as they are really busy. I cannot recommend this company other than the receptionists who were very nice. The owner was told about the issue and never contacted me or followed up in any way. Incredibly disappointing.

Gregory Iacono

Very pleased with the service we received from Shelton Plumbing. They actually showed up when they said they would, and took care of the problem within about an hour. We had been having problems with the drains backing up for a while and had tried a few things on our own to no avail. Sheltons guy used a camera to get a look inside the sewer line and found the problem, then took care of it completely. That was about a month ago and we havent had a problem since. Their price was also very reasonable, so that was nice. In all they did a fantastic job and I would highly recommend them to anyone. Were going to replace our water heater next year and Ill be calling Shelton plumbing to handle it, no doubt.

Michael Gibson

I had a leaky toilet that I was afraid was going to destroy the new flooring I had just put in in my bathroom. I know bamboo flooring definitely is not supposed to get water under it. So, I decided to call a plumber and called these guys. They immediately came out and fixed the problem with the toilet. They even explained to me what was happening and what to look out for next time. Their customer service was top notch! Anyways, I highly recommend these guys. I know I will for sure be using them in the future.

Dale Carmichael

My family has used Shelton Plumbing for many years, so when I moved out and got my own place, they were the obvious choice. Whenever I call them, they are considerate and helpful. When a plumbing emergency merits a visit, they are always great with scheduling and arriving on time. They are pretty much always reliable, weve never had an issue with their work or their pricing.

Andy Card

I own a beautiful home in Waco. My tenants said there was water leaking, but they did not know where. I called Shelton Plumbing. I had to leave a message, but they did respond within 24 hours. I was informed they could provide me with an inspection and quote. They did well, and I will use them if the tenants find more water troubles.

Zakiyrah Ficklin

Shelton plumbing is great! its even awesome that they are 24 hours. One of my tenants needed their water heater replaced and they were very quick coming out to change it and getting the part. Their customer service is great! I would recommend them for all of your plumbing needs.

Tim Granger

I had a leaky toilet that I was afraid was going to destroy my new flooring. We called Shelton Plubming and they sent a plumber right away. He fixed the toilet fast and was highly professional. This is a reliable company with great staff.

Lance Springman

Rick and his crew are awesome. They have awesome customer service with a take care of customers attitude. Waco is very blessed to have a Plumbing company as Shelton Plumbing!

Nora Burnham

If you want prompt service (like someone to come out within a week of you calling for repairs), I wouldnt recommend this business. I couldnt even get someone to call me back.

Justin S.

Dons the rudest, most unprofessional person youll ever meet. Hot headed for sure. If you want to use this company, avoid him and ask for someone else.

Nathan Myrick

Great service! Ray was super easy to work with, respectful, and went above and beyond. Highly recommend

Kelsie Siegel

They do a wonderful job! I trust them with all of my plumbing needs and the staff is very helpful.

teandrea mason

They tried to charge me $315 to come out without fixing the issue. This place is ridiculous!