U-Haul Moving & Storage of Grand Prairie
| Address: | 2455 Tarrant Rd, Grand Prairie, TX 75050, USA |
| Phone: | +1 972-988-3661 |
| Site: | uhaul.com |
| Rating: | 3.8 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 20
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Jeffrey Lemley
Horrible management for this location. I have a unit that was canceled by myself months ago because I dont need it. I have been traveling for business the past months and have no way of personally going on and canceling I have made several calls about this and thought it was resolved. I have not had a call from this office in months(even though they claim they have called and emailed me). I have 2 call phones on Mmee at all times, both are associated with the account but havent gotten a call, text, or email from any of them. Now uhaul says I owe them 350 dollars( which is an out 150 more than my rent would have been since I canceled). This is so absurd that I have to follow up on this situation and come to find out its worse now than it was when I first called in to cancel the unit. There is literally 1 washer in the unit that is worth more than 2 months rent. I have them permission to sell it to cover any existing rent owed(this was months ago). I guess the manager never got the message, so now it falls back on me. This is absurd and I will never rent from this location and possibly any other because of it. There are more Storage places and truck rental places that have less hassle. I hope this gets settled before it becomes a legal matter on either end
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Terri Wilhelm
Worst uhaul place around. Do NOT use them. Constantly telling you one thing than doing something else. Always blames the customer. Doesnt take ownership of anything. Bunch of cowards running this place (Paul & his wife). Office wreaks of cigarette smoke. Useless. Go somewhere else.
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Teresa Cook
MY EXPERIENCE WITH U-HAUL WAS ABSOLUTELY AMAZING, KATHY, PAUL, AND THE REST OF THE PEOPLE THERE, TREATED ME WITH KIDS GLOVES, AND RESPECT, HELPED ME IN EVERY WAY POSSIBLE, MY HATS OFF TO THE CREW AT 2455 TARRANT ST. THERE GREAT. THANK YOU SINCERELY , TERESA L COOK.
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Ramona Alafa
Very poor customer service the mgr mr spencer is very rude and un professional the gates never work and they want to raise your storage price and they cant explain why they are doing DONT RENT STORAGE from here RUN !!!!!!!!
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Niecy Nee
Every month I call to pay and have it setup on auto draft. And the very next month the same thing. You guys calling other people instead of me like Im some delinquent. This is ridiculous.
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M Mitchell
Ive been in this area about 5 years and have used them several times both for storage and truck rental. Never had any issues with them. Staff is very friendly and helpful.
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Angel Falcon
The facilities are clean only the storage units are connected from the inside and collects lots of dust, I do not know about the conditions of the climate control ones.
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omar karoush
their guy on yard helped me back my 18 wheelers all way around the yard very patiently and very effectively
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Parker Ott
Have had a good experience with all the employees Ive interacted with - really accommodating
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A Gabrielle
Really great customer service The 800 # lost my reservation & Alex took great care of my.
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Tim B
The dude told me toll roads would be free, but was charged a few weeks later
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kathy murchison
Great customer service. Very convenient and easy to access.
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Miss Al Brown
Ms. Dawn is very nice. The truck was clean and ready.
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Esther Covington
Great customer service. Convenient location
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Colt Starkey
Very freindly staff and great prices!
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K S
Clean secure storage, friendly staff
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Frankie Hernandez
Very quick and friendly
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Dundrell HARRIS
Staff very friendly
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Mary Allen
Nice service
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Pat Washaya
Go uhaul