Classic Collision Center

3001 William D Tate Ave, Grapevine, TX 76051, USA

Address:	3001 William D Tate Ave, Grapevine, TX 76051, USA
Phone:	+1 817-251-4131
Site:	theclassicdifference.com
Rating:	3.5
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed

Location

Photos 30

Reviews 17

Marcia Webster

I took my 2017 new Surburban in for a ding on the back side fender and a big scratch on the bumper I believe I got at a drive through car wash. Brenden Hinds ran it back and they fixed them both on the spot, the touch-up work was great and you dont even notice. The ding was dented and they pulled it out flat- you cant see it. I decided to ask him about my classic 1980 Z28 Camaro. It needed to have the paint polished and restored to its highest sheen and a new fresh set of decals, the old ones had cracked and peeled. They worked on it for about 12 hours and it came out fantastic! it looks fully restored now and Im thrilled. They were caring, professional, and delivered the car as promised right on time and for the price we agreed upon. Im delighted with the quality of work they do and highly recommend them. Ask for Brenden Hinds. Hes the best!

Sandra Turner

WILL NOT return a phone call....EVER! Started out good when they sent text updates because they had to order the mirror, but when taking in to install they returned it to me even though it did not function properly...would extend, but would not adjust directionally. I assumed they would find out the problem and call me back to repair or I would have never taken back the truck. Insurance paid for an outside company to fix the problem, yet Classic caused a short with the way they wired it to begin with and now I need a module...nothing done yet and it is now four months later.

Bryce Lane

Do not bring your vehicle here for repairs! I should have known better when they told me I would have to wait 3 weeks to bring it in. After driving around a damaged vehicle for weeks I finally dropped it off and was told that it would be ready in a week, which sounded reasonable since it was only a bumper and trim that needed replaced. So fast forward 3 weeks and still no vehicle!! Called and was fed generic lines about waiting on parts, waiting on paint. Very unprofessional work for a collision center. If you want to get your vehicle back in a timely manner do NOT go here!!!

Eric K

My vehicle took three and a half weeks beyond the scheduled completion date to get it back. Its great that they can notify you of status via email/text, but the info is only as good as the info put in. I get that there can be delays, but it took me showing up everyday to finally get my car moving through the process. The work is fine, Im happy with the turn out, just not with being without a car for seven weeks for minor damage. It took three weeks to get the car in, and it was as if they werent prepared at all to begin on it.

Amanda Hausmann

We were out of the country and I got an email saying my car was ready in Grapevine. We were moving to Austin and I had to be in the office Monday morning. I called to see if I could pick it up on Saturday and they said they were closed and would be closed Sunday as well. I got ahold of Josh Lamb and he drove up to the body shop (on his day off) and waited for my family to pick up the car. Josh was extremely patient and bent over backwards for us. Thank you so much!!!!!!!

Mike Myers

recently had some hail repair done at Classic collision center in Grapevine. My estimator Branden Hinds was great to work with and made the entire process very painless . Worked with my insurance directly and kept me updated through the entire process.... kudos to Brenden and the entire Classic collision team. If you need any work done please give him a call you wont be disappointed.

Franklin Taylor

Was a great experience starting with Brendan Hinds greeting me on the drive to inspect my truck and gave me daily updates on status. I recommend everyone talk to Brendan a great guy and advisor thanks for all the help truck looks good as new.

Brandon Winsett

Repairs went really smooth. Brendan Hinds was great. Kept me up to date through the whole process and repairs looked great. Explained everything to me and had truck done fast. Definitely would recommend to everyone.

Richard Poka

I have learned in life not to listen to every cry baby I come across. This is a state of the art collision center! Not perfect, but great service, beautiful work, great employees. Try them and YOU decide!!

Charlene Ford

Horrible experience. Reps suck. HUGE lack of communication, so hard to get on the phone. Will tell you anything you want to hear to get you to get off their back. So unprofessional.

Robert Gjerde

Awesome experience! Josh was my service advisor and continually followed up with me when he said he would, great guy. The repair was outstanding! Very friendly staff!

Brian Allums

Brenden Hinds took very good care of my vehicle and the other employees were courteous. Will be definitely taking my truck back if needed in the future.

daniel folmer

friendly technicians and estimators. brought my car in here twice in a month and both times was fast and friendly.

Joseph Mathew

Had my jeep repaired there twice, Kevin Henry and Joshua Garza were pleasant to work with.

Will Allen

Always great customer service and vehicle repair. Very dependable and reliable.

Bruce Brown

This place is awful!! Service manager Roger should be fired for ineptitude

chasity salas

Rude