Address: | 1321 Upland Dr, Houston, TX 77043, USA |
Phone: | +1 281-596-8965 |
Site: | usglobalmail.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Dave Schroeder
if you ever have a billing issue....good luck! I just started my account and this is the very first billing. US Global Mail verifies all card accounts added for payment through a deposit verification process. That was done weeks ago. Now that we are ready to move, the first billing came back denied because of incorrect card number??? how was the deposit verification made? No big deal, right? I thought "Ill just call them and quickly fix this". However, after 20 frustrating minutes on the phone, they tell me that all they can do is remove the card and I can add and verify another one and then process payment in a few days after the account verifies. Didnt I already do that?? Seriously pathetic customer service. A customer calls with a billing issue being caused on your companys side, the customer still wants to process a payment, but is turned away and told to go fix it themselves?
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Sheveta Rajpal
I am recent convert from another mail forwarding company. The reason for moving was they were charging me a whole lot more $ than what I was being shown initially. Charges for photos, scanning, invoice removal etc.- you name it. I had initially signed up with them thinking they were cheaper. NOPE. I am paying about 20% less with you guys but just the way you guys respond to my requests and provide support alone is worth the switch. I am happy camper!
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hatim sultan
أرغب يشدة في إكمال الطلب لكن في مشكلة في شبكة اﻻنترنت هي ضعيفة دائما وﻻ أدري ماذا أفعل I always try to complete my application for the Green Card but there is problem in the Internet
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Rajiv Lal
You guys were my lifeline to the US for my years in Australia. From getting my meds to tortilla flour and everything in between, we were able to enjoy our years there knowing we could get anything we needed from the US easily. Great service. Thanks.
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Sander Biehn
They lost a large check I sent. I recommend you send things in a trackable fashion if you are trying to make sure a recipient of this service gets it. They were responsive and nice on the phone.
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Victor Koosh
The service is excellent and the team is very helpful. Theyve always had everything ready for me when picking things up. Given new competition in the space the pricing needs to be reviewed.
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Brian Branton
Ive been using their service for more than six months and am very please. Good customer service and reasonable prices. I would recommend them to my friends.
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Steven Moore
I have been using this service for over 3 years, and I couldnt be more pleased. Excellent technology, functionality, and customer service. A+!
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Lynette Rawdah Musa
Am. Happy about the programme by. Dont. Have visa card can I. Pay through western union coz thats the only way I can afford
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steve miller
Freaking amazing customer service. Their online chat is absolutely incredible.
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Cassie lexington
Top Rated customer service. Char is always friendly and willing to help.
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Mugahid Aboud
جيد
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humayun kabir
Sales man & driver my self.
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pj john
Good