Address: | 2010 N Houston Ave, Humble, TX 77338, USA |
Phone: | +1 281-446-7427 |
Site: | lescon.com |
Rating: | 3.8 |
Working: | 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM Closed Closed |
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Greg Perkin
Have been using Lescon Plumbing near Kingwood for around 2 years now and their customer service has always been great, with reasonable quotes for parts and labor. Recently, the tank on my water heater ruptured and I required assistance with the replacement, so I contacted Lescon again to help me with the replacement. I explained to the female receptionist that I had already purchased a new water heater, and all I needed was a plumber to help me with hooking up the gas lines because I dont mind paying to be sure with gas and fire. The female receptionist told me $825 is the standard price she was told to quote for water heater replacement, which seemed to me unreasonable considering my previously described service needs. Now, I realize that she likely has no authority to haggle service prices over the phone, and I wasnt intending to, but this female receptionist became rather hostile when I began to question the nature of her $825 quote, and only became more irritated to the point that I called out her attention to customer service, and she told me to get another plumber. Now, I appreciate the willingness to take my call and consider my business, but Im not paying that receptionists salary, and will likewise suffer no loss by taking my business elsewhere for now and in the future.
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Carol Dougherty
I had Bart Taylor come out to give me an estimate. Never received an estimate. Went ahead and had them do work as I needed it done. Techs did not leave quote or request payment at time of service. Had tub installed. Had to get four deliveries before I got right one. Then Cary in accounting called and treated me as if I was going to stiff her for payment. I could never get a line item quote, but I had to make payment sight unseen. And they are not done yet with services. Guess she uses the Pelosi policy: I have to have it done before I see what I am getting. I have always liked these folks, but may have to find someone else with this kind of customer service. They have never treated me like this and I have used them several times. And of course when I ask to speak to Bart, I am not allowed. Apparently things have changed here so beware!!!
MI
Michael Cruz
Lescon was supposed to come to my house yesterday from 12 - 5. I took off of work early to meet them there. They never showed. I called at 5:15 and left a message with the answering service for them to call me. I never received a call. I was very disappointed in there service, or lack thereof, and suggest you use someone else. Mike Cruz
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Renee Slade
Hello! Les Con Plumbing was fantastic. I needed work done in two bathrooms. The plumber was able to get everything done in a timely manner and was very professional. The rate was also reasonable. I will be calling Les Con Plumbing for all of my plumbing needs. Thanks! Renee
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Louie Caruana
They gave a typical 4 hour window to come and do work we needed and actually showed up near the beginning of the window. They did the work that was asked without a sails pitch for anything else and didnt charge a lot of money. Defiantly getting a call back from me.
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Anonymous User
This is the most professional and prompt plumbing company I have ever used! They come out and find the problem, then fix it quickly. I am really impressed with their work and professionalism. They are affordable and I would highly recommend them to anyone.
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Debra Patch
They removed 2 old water heaters fro my attic and installed a new tankless heater. They did a fantastic job and their price was reasonable. I highly recommend this company.
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Stephanie Cole
Same day service. Showed up on time. Snaked the drain.....Problem solved. No issues. Would recommend.
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Tammy Clidienst
Poor customer service for Kingwood location; lacking in consistent customer service.
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Lance Brisbin
Great service. On time and no additional charges. Thanks for the courteous service.
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Mason Bryan
They are prompt, effective, not to mention good at what they do
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Anonymous User
Fast Service Very Professional Installed water heaters.
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Ottis Roe
Always good service