Modern PC Repair
| Address: | 217 Stowaway Cove, Lakeway, TX 78734, USA |
| Phone: | +1 512-800-8764 |
| Site: | modernpcrepair.com |
| Rating: | 5 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
Location
Photos 4
Reviews 13
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Sandy Lairsen
My situation was not an easy fix!! I couldn’t log on to my computer – it wouldn’t accept my password. I had been infected with a Trojan virus & dealt with blue screen crashes for months, followed Microsoft Security Essentials to remove the virus, bought other security software, spent hours online researching and trying everything! I had a hard time even explaining all the issues I had to Alejo, but the first was getting into it!! He was very professional and wasted no time suggesting he take a look remotely. He was so patient and walked me through a complicated scenario and several hours but finally got me to my desktop! Then he went to work scanning & repairing endless problems – hours upon hours of work. The charges for his services were very reasonable and I could pay with PayPal. I couldn’t be happier. He’s working on 2 other computers in my home office network now and will be my “go to” guy for anything in the future – amazing results and all done remotely!! I highly recommend Alejo and Modern PC Repair.
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RK Hawkins
I contacted Modern PC Repair after contracting a very evil Ransomware virus. Alejo immediately started working with me to resolve my issues and get my PC running better than it did when it was brand new. The fix involved reinstalling Windows and all of the work was done remotely. He was very patient and professional with providing instruction for what needed to be done on my end. This was certainly not an easy job and he worked on my issues for many hours, but everything was resolved by the following day and I felt that his charges were quite reasonable. I am a very happy customer and will not hesitate in contacting Modern PC Repair in the future or in recommend them to anyone experiencing the horrors of a PC virus.
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Tom Plant
Alejo, is the best. Will use him for all my computer needs in the future and will recommend him to family, friends and other businesses. Bought a NEW laptop computer from Best Buy. I brought to Alejo, to setup for me, he discovered there were installed programs on computer that should not have been on a NEW computer...so I basically paid for a new computer and ended up with a returned computer. He recommended to take back to Best Buy, I disclosed what was found..of course they denied and then I bought a real NEW computer...which of course I took to Alejo and he confirmed, it was NEW and proceeded to set up for me. Honest , Ethical and Integrity
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John Hall
Incredibly fast and efficient service. Easy payment option through paypal. I usually have to wait days and schedule times for my corporate IT guys to fix my computer issues, but Modern PC Repair logged onto my computer right away and started work immediately. It gave me peace of mind. I felt that even after the job was completed that I could call with questions. My computer feels brand new and runs faster than it ever did. I think of myself as pretty computer savvy but they were able to help me in ways that I didnt know I needed help! I will use them again and will recommend to others.
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Dennis D
We recently moved our office from Houston to Lakeway and I needed to upgrade the four monitors on my desk as I am a market analyst. I am not too bad myself at cracking open the box and replacing video cards but the card I needed to install was a horse and needed a bigger power supply and a change of the bios. Modern PC was fast, efficient and extremely knowledgeable about what I needed. They had me back up and running in no time and the new monitor system is working flawlessly. What is really great is that I have found my new local computer company.
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Paul van Emmerik
Alejo fixed my sons computer (crashing regularly, several times a day). We thought it might be a hardware issue but he correctly identified the software issue and reinstalled a system software. Its now running faster with no issues. I returned to him after having our own machine infected by ransomware. All files were no longer legible however I had backed up all drives a few days earlier. Alejo reformatted and reinstalled my system software and updated the video card driver. He is pleasant, efficient and quick. Highly recommend this company.
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Alex Lee
I was out of the country when suddenly my Apple MacBook Pros screen turned pink! Returning on a Thursday night I googled PC repair near me and I found Alejo at Modern PC Repair. I called him on Friday morning and he said I could bring it to him, which I did. Very quickly he had a solution which was very reasonable, he even told me I did not need a new battery which would have cost me $200. Very trust worthy especially for an older non computer savvy person as myself!
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Donna Lombard
I have been so impressed with Alejo and his expertise but more than that his patience with me! Im very "elementary" when it comes to computers but he was exactly what I needed. After the initial clean up was done he called me a few days later and ask me how everything was going------who does that anymore? Great customer service! My computer is much faster and he gave me tips to simplify my computer usage! I highly recommend this company!! Thank you again Alejo!
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Frederic DuPuy
Modern PC repair is the way to go folks. I would recommend them to my friends and family as well a any business partner in need of IT support. Alejo is committed to making your system run at peak performance. His attention to detail when solving your problem is unmatched. He will not cut corners and is committed to a meticulous approach that is intensely thorough. Be it computer maintenance or a major ordeal Alejo will be there to rectify the problem.
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Sharon Henson
I had some pretty nasty viruses on my computer, Alejo worked with me thru the internet and got everything cleaned up, and installed an anti-virus software for me. Great customer service! He stayed with me and walked me thru all the steps, then reimaged my machine. It is great!! I will definitely spread the good word. I didnt even have to leave my house, and did not have to drop my computer off anywhere. Im back in business!!! Thanks Alejo!
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Marda Sarnataro
Because Alejo does not specialize in printers he got me through the mess I was dealing with on my computer first. Apparently I had a lot of malware and virus and he eliminated them. Then he discovered the fixes to my printer were actually caused by a faulty port on my computer. So everything is up and running now and I really appreciate the friendly and efficient help I received. I highly recommend Alejo for you computer problems!
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JONATHAN HARTZELL
Very impressed with Alejos fast -- yet thorough -- troubleshooting and repair. High integrity and rightly takes pride in the quality of his work, while going the extra mile in protecting over 20 years worth of valuable data I could not afford to have lost. Im up and running smoothly now, no longer pacing the floor! Hes my "go-to" computer guru from here on out... very responsive and refreshingly reasonable on the invoice side!
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Lea Ann Rust
I have hired Alejo at Modern PC Repair several times over the years. I am beyond impressed with his knowledge and kindness in the repair of my computers. He is not just a person on the other end of the phone but a friendly man that truly cares that he resolves the computer issues. I will never use anyone else. I trust him with my information and have complete confidence that he will work until the problem is fixed for good.
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