Address: | 420 S Mill St, Lewisville, TX 75057, USA |
Phone: | +1 972-221-4355 |
Site: | americanbody-works.com |
Rating: | 5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Lauren Stephens
I was rear ended, first the owner saw my vechile he said it should be totaled. I was told by the receptionist that the insurance approved my 1/4 panel to be replaced. I drove by 2 days later and saw my truck outside covered in bondo. When I questioned them. I told that the damage wasnt as bad as they thought and they put it on a frame puller. I picked my truck up after they said the work was done. It was absolutely ridiculous! Very poor quality of work! Huge gap under my taillight, body lines didnt match up, bottom of the 1/4 panel was flat, paint didnt match, lift gate was they replaced on my truck with one that was damaged so badly they had to Bondo it and moved my latches to try to get it to close properly and it still didnt, I had to slam it to it to close and it still didnt seal and wasnt water tight. The bumper that was put on my truck didnt even match up, the step pads didnt snap on properly. There was also a noise from the rear end of my truck, the shop said they couldnt find the problem. My husband looked at it found that the noise was my drivers side rear shock and bracket and been damaged in the wreck. I contacted the shop numerous times about the issues and was told I had to talk to the insurance company, the insurance company said I had to talk to the shop. So finally I 3way the shop with the insurance company on the phone and they were told that the issues had nothing further to do with the insurance and they needed to fix it. Finally after arguing with the owner, he agreed to see my truck. My husband and I took my vechile to him and he kept apologizing about the poor quality of work and guaranteed it would be fixed to my satisfaction. I left my truck with them for the work to fixed properly. I went to inspect my vechile after some repairs before paint and inquired about the lift gate and was told that he would try to have it replaced. I also spoke with the owner, Pat about an email that his receptionist sent to my insurance company stating that I was harassing them and lying about the work on my vechile. The owner said he would also address the issue. I picked my truck back up from the shop. The lift gate was never replaced, the lift gate still has to be slammed in order to close. The Bondo work is better, but body lines still do not match up. The shock and bracket were never replaced. My husband picked up my vechile, while I was unavailable, and the work is still far from quality work. I have pictures of all stages of the work done. Wouldnt recommend this shop to anyone! Absolutely horrible and very unprofessional!!!!
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Nilesh Patel
In my past, finding a shop that puts more attention on QUALITY over Quantity is tough to find….I was able to find that with American Body Works. Pat and the team have worked on 3 of my cars from all aspects – the roughest my car was this year after the hail storms which now looks flawless. The type of service they give speaks volume for the type of cars they work on. They were very detailed and explained everything upfront.. I even over heard them telling a customer that with their car having old paint which is faded and rusting, the piece they will replace will look off due to it being a brand new coat of paint. No surprises and I have referred close to 10 people here and they all love it. The lady at the front was really amazing and very polite.
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dee gee
DFW dent repair actually referred me to American Bodyworks and I Just got my camaro back. You would never guess that I had a fender bender with a toolbox. They did a great job and the price was actually a few hundred dollars cheaper then the original quote.I couldnt be happier. I am super picky and I have no complaints about this place.
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Arianna Mendez
We were very pleased with the work that was done on our Denali. It looks amazing and was returned to us cleaned on the inside and the outside as well. Very professional job! I would definitely use them again. Office staff was very friendly and accommodating. Thank you so very much! Ill definitely be referring all my friends and family.
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David Young
Great experience, quick work, such a great job matching the paint since I couldnt afford a full paint job, you never knew a door had been replaced. Really helped with resale value. Their excellent service both in person and with the vehicle have earned them a customer for life!
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Sahil Patel
American Body works was the place I went to years ago. After I moved away I tried another place, but it did not compare. I drive all the way back to Lewisville to have ABW work on my car, its worth it. They are very honest, and are always willing to work with you. A good shop.
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J P
American Body Works is the best! Ive used them for two of my cars after fender benders, and they did a flawless job each time. I couldnt tell anything was ever wrong-it was like new. Great service and great work. I highly recommend them!
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Anonymous User
Hi, I had huge dents on one of my doors, front and back bumpers. They did a great job of fixing everything for a very fair price. I would recommend this place to anyone. Anjan