Hill Country Customs

5505 TX-46, New Braunfels, TX 78132, USA

Address:	5505 TX-46, New Braunfels, TX 78132, USA
Phone:	+1 830-904-2166
Site:	hillcountrycustoms.com
Rating:	4.3
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 23

Reviews 20

Janeen Young

Best customer service hands down. After being hit in a significant multiple car accident, my insurance company had my vehicle towed to another place in town. My experience with that company went downhill fast. After I contacted Hill Country Collision on a Thursday evening, they had my car picked up the very next morning. Each person I have been in contact with has been professional, patient, & very helpful. They have given me some peace of mind in this horrible situation. I could not have picked a better place to take care of my vehicle.

Gregory Edwards

Shoddy workmanship mainly. It was a horribly bright day when I picked it up and doing an inspection was impossible, but once I did, several discrepancies were found, many inclusions in the paint, bowed bumper, and excessive gap between hood and fender. Returned it for these plus previously unnoticed damage. The added damage was repaired, but they didn’t even attempt to fix the workmanship issues, looks exactly the same. Told owner about it, he said bring it back again. Yeah, been there, did that. It’s their turn to step up.

Amy Nicholson

Well, Ive only lived in Texas 6 months, and unfortunately Ive had to use Hill County Customs twice to repair my car. Hopefully, deer and people steer clear of us going forward :). Both times, I was highly satisfied with their customer service, professionalism, and promptness. Their work exceeded my expectations. There is a clear attention to detail. I appreciate their commitment to getting things right the first time and setting a high bar. I highly recommend them.

Marshall Blackmon

Cant for the life of me remember the truck drivers name but he was awesome! When I first called I was told it would be a 2-3 hrs wait but quickly received a call back to let me know they would be there in 45 mins. I was stuck on a gravel beach on Bigfoot canoes property and they came out on a Sunday night at nearly 9pm and pulled us out. Only charged 75$ where others were charging 100$-400$. Had a wonderful experience! They saved the day!!!

Diane Koehler

My truck needed to be towed from a mechanics shop, th battery was dead, the tow driver "Wes" charged the battery & parked my truck where I needed it. He also gave me some good sound advice on some questions I had about what I could do as to ho to proceed with my mechanical situation. Thank you so much Wes for taking the time to let me know what options were out there! - Diane K. , San Marcos (2001- Black Dodge Dakota)

Cyndi Davis

AAA roadside service could not start my car so Hill Country Customs towing service was dispatched to tow my car. The tow driver, Noel, was a very pleasant gentleman and was able to get my car started in a matter of minutes. Noel is definitely the hero of the day in my world.. Thank you for excellent service!

Lee Damuth

Took vehicle in for PDR work to fix hail damage. Amazing work! On a repair like this, I usually expect to get vehicle back with a bolt or screw missing, or an interior/exterior panel not replaced properly... The work was flawless and vehicle was returned to me like the day it rolled off factory floor.

Anonymous User

They were courteous, professional and did a great job on my car. They took extra care of my car from using a new flatbed tow truck for transport, to their expert body repair to fix my car damage with a perfect color match. I highly recommend them to anyone with auto body damage

Christina Avila

After experiencing some SIGNIFICANT hail damage to my car (golf ball/baseball sized hail damage ALL OVER the car), I had it taken to HCC for repairs. These guys did an amazing job! My car looks brand new! I highly recommend these guys!

Don Abernathy

I have used these people several times... at least three different employees, and they have always been extremely professional and helpful. They are the best service of their type that I have ever seen... Thanks Guys.... DA

Charles Fiquett

Unfortunately, I have gotten to know this business too well recently, but if you have to visit a body shop, this is the place to go. Brian is outstanding, prompt, courteous and does great work.

Victoria wilson

Horrible gave me several different time to get truck.Didnt communicate with inss correctly did not return any calls worst experience with any buiness in my life never again.

Chris Moreland

Prompt, professional customer service by phone and in person. Every person I met was part of a team and very knowledgable about the repair process.

Express Paintless

Hill Country Customs is a great business to work with. We are always impressed with how much they care for their customers vehicles.

Troy Burch

Best body shop and towing service in town. The Bateys treat their customers like family.

LeAnn Bennett

The Batey family is awesome always dependable and great work by the guys in the shop!!

Anonymous User

Got my truck back faster than expected, and it looked as good as the day I baught it!

Ursula Fogle

These guys are straight-talkers who do a good job. Highly recommend.