Jordan Collision Repair

13850 Judson Rd, San Antonio, TX 78233, USA

Address:	13850 Judson Rd, San Antonio, TX 78233, USA
Phone:	+1 210-637-1037
Rating:	3.1
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–12PM Closed

Location

Photos 41

Reviews 18

Maria Fagan

Well here is my issue. Our tailgate was stolen from our truck on October 16 my husband took here the next day because he wanted to get the ball rolling on the situation a guy name Chris came out look at the truck and said he would get started looking for the tailgate and would let us know how much the repairs would be while we made the claim with our insurance. Well the insurance came through and has paid Jordan Ford Collision already. But unfortunately here we are 8 weeks into it and we still have no tailgate for our truck we keep getting the run around. If its not one thing its another. Then we keep getting transfer from one person to the next now we are dealing with a Pam and she is no better then the first guy we had to deal with. We have to keep calling them to check to see if our tailgate is ready they dont return phone calls so in my opinion your service here sucks 100%. My husband was so happy when he got his truck cause he wanted a ford so bad but i believe we should have stuck to a Chevy like we had before we had no problems with their service. Now the only thing I have left to do is try Ksat 12 the defenders maybe they can help us resolved this situation. Which I think 8 weeks is unacceptable. That is why I rate you a zero because you have not show me any good service. And I would definitely not recommended you to my worst enemy...

Meridith Lewis

Not every day one uses a collision repair service. After one of my vans sustained rear end damage several years ago, Hartford Insurance arranged with Jordon Collision Repair to do the work. A specific time was set up to turn in vehicle for repair. Technicians & mechanics were very professional & competent in processing, performing maintenance & returning vehicle to me. Jordan finished the body repairs & repainting ahead of scheduled or promised date. I was overly happy & pleased with their work and happier when my carrier paid the full amount for repairs waiving my deductible.

Flip Mode

Paint job was decent but everything they touched was not aligned right after 3 weeks of waiting for my car. The body tech kept using the tired excuses of "I tried my best". Never notified about progress and spent many phone calls arguing back and fourth just to get my car back with the hood no aligned nor the fender nor the headlight . Never going back . If you are looking for a repair shop that cars about restoring the vehicle to its original condition, i would not go to this place.

Raylene Werner

I was sent there by Geico after a fender bender. They were friendly however they called me to let me know when my car was finished. I showed up to pick it up and it wasnt finished. No one contacted me to let me know the status of my car had changed. Then when I called the next day to check if it was actually complete, the phone just kept ringing. They lack communication with their customers. I would go back and pay for service like this out of my pocket.

Jose Perez

Had my ban drivers side repair twice, first waited for the painter to get the matching paint then had to wait because he was out purchasing a house. When I got my ban back I noticed door was not even and could here wind when driving. I was told that will be their best.

Debbie Smith

I have used them a couple times for different things and I am always pleased with their personable ways. Pam is great! They keep you updated on your service and make it so easy to drop off or pick you vehicle. They do very good work as far as I am concerned.

Connie Barnhart

My husband took in my Ford Focus to get some body repairs.Not only did they do a good job on the repairs, but they had my car clean and shiny inside and out. They even armor alled the tires! I will definitely use them again.

Anonymous User

These people are horrible. If you encounter a Bruce Jones run he has had my truck for 2 months and it has been the worst experience I have ever had. I cant believe someone would actually employ this jacka$$. Greg

Victor Mendoza

Horrible experience! 1st of all, they take over a moth to fix a vehicle and 2nd, they contact you to pick up the vehicle but they lack certain documents and cannot release the vehicle without them.

David Westbrook

Brought my car here based on a number of positive recommendations, the work is impressively good. Paint came out beautiful though there are a few minor issues that theyve promised to take care of.

Ernesto Flores

Pam and mike are the best! Very fast considering what they were up against.I Will definitely recommend to friends and family.

Joel Gilbert

Very friendly, polite, and lots of common sense repairs. I would recommend everyone take their car here.

Steve Perez

Service updates are ridiculous, who has to wait 3 weeks to get a vehicle repaired. Horrible!

Billy Pahdocony

Service here is great & they give you updates on the progress of your vehicle.

Roger Gilbert

This place is a joke..I recommend the Northside Ford dealership.

Sandra Méndez

Me encanta