Service King Collision Repair of DeZavala

5998 De Zavala Rd, San Antonio, TX 78249, USA

Address:	5998 De Zavala Rd, San Antonio, TX 78249, USA
Phone:	+1 210-696-3094
Site:	serviceking.com
Rating:	4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 14

Reviews 11

Michelle Salas

My car was sent here on Tuesday Dec 13, 2016. I spoke to the receptionist and sent her authorization paperwork that same day so they could start working on my car immediately. She verified that she received my signed paperwork and told me they would contact me by Friday Dec 16 to give me an update. I never heard from them and so I called back on Tuesday Dec 20. I was told by my technician that I never sent my paperwork. When he finally found it in his email he said "Oh we cant work on your car anyway because its a Porsche and we dont have the technicians to handle this." Why waste a week of my time waiting for my paperwork (that Id sent!) and then tell me you cant work on Porsches anyway. I was extremely upset and asked for a call from the manager but never received this either. What a waste of my time.

ilovevipers101492

I took my 2015 subaru wrx here for front bumper repair. Andy was my representative and he was very friendly and got things done quickly. The receptionist is very nice also. Took about 15 min to get my appraisal. I took my car in July 28th for repair and was told that worst case prepare for 3 days repair but they finished it the next day! I took it in 9:30am on tuesday and got the call that it was done wednesday at 3pm! Would definitely come back here for body work!

Tim Law

Tried to make appointment and she told me didnt need appointment on Saturday morning.When I walk-in on Saturday, someone told me need appointment because 2 customers are waiting. If she make an appointment first, I wont waste my time. Current service advisor not even try to resolve situation. They dont care customer. I called other auto body shop company, she told me need to wait 45 minutes at least you have option to wait or not.

Cory Keena

Ive been here twice now for two different reasons, and both times the staff were great and east to work with. They had an easy connection with my insurance, so they were able to take care of everything very quickly and very efficiently, so I was in and out in less than 15 minutes. The staff was friendly and easy to get along with, plus the repairs were done very quickly and very well, so Id definitely recommend this place.

Jennifer Ferguson

They did awesome work on my car! I was given updates as the work was done and when I got my car back they even washed it and gave me a little bottle of touch-up paint:) Theyve made this whole experience with having to deal with the aftermath of a car wreck SO much easier and Im so happy to have my car back and looking so great. Thank you Michael for making this a pleasant experience

James Bagley

CrotchETY old man was my service advisor!! Needed way more coffee....and in the end they couldnt help me with my car...said they werent a state farm repair shop....whaaaaaa......since when do they pick and choose which ins to take??????BOO!

Mary Ann Mendoza

Service King on DeZavala...gave me the Excellent service...they made my situation much easier & less stress-full...I appreciate them So-much....Which I highly recommend !!!! Thank You ...Service King & staff for all your help !!!!!

Mark Aguirre

Awesome attention to detail, the vehicle was brought out when finished and with an employee was given details to what was done and asked if I had any questions.

Zachary Oliva

Unfriendly customer service, the person that helped me seemed disinterested and unconcerned with helping customers. They did provide quick service though.

Anonymous User

Very friendly people. Very nice work. No complaints about any part of my experience.

John Price

Great job on our truck.