Hodges Collision Center - Spring

Address:	1002 Rayford Rd, Spring, TX 77386, USA
Phone:	+1 281-367-3269
Rating:	3.6
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–12PM Closed

Location

Photos 9

Reviews 16

Anonymous User

Went to Hodges to get my truck bumper fixed. I was told it would take 1-2 hours, so I had the bumper bracket ordered there and was told to return at 8:30 AM next day. I arrive at 8:30 band waited an hour for the guy that set the appointment. He never arrived so another man wrote it up and said they would call when done. At 5PM I had to call them, they said they recieved the wrong bracket so they were straightening the bracket with a hammer...thats not what I bargained for but it looked OK and I took it. One month later the bumper worked, (metal fatigue ?), has warped back and looks worse than ever! I was Ripped Off!!

Robert

It has been a while, so things may have changed but I will never forget the experience of dealing with the hodges, they were slow, rude, inappropriate, and worst of all they would tell me it would be ready in a week for literally months. When I finally got the call that my car was ready to be picked up I walked into the office and was then told it was at there other garage, down Rayford and on the west South bound side of I45. Because of how frustrating the business was they have lost me as a customer.

Will Hauser

Poorly managed, and no one cares. Repair took two weeks longer than expected. Vehicle returned to me unwashed. Vehicle returned to me with all four tires underinflated; all four were set to exactly 10psi. Drove my van directly to Firestone, and the guys at Firestone asked if this was a practical joke. Female customers are objectified and receive significantly more attention than male customers, albeit unwanted attention. Avoid, unless you need excitement and adventure in your autobody repairs.

Anonymous User

I took my car into Hodges for repairs on my quarter panel and to have my bumper replaced. They did a perfect paint match and when they told me it would take three days for repairs I got a phone call a day earlier then expected and was told my car was ready for pick up. When I arrived at the shop I was amazed with the quality of workmanship that was done to my vehicle and the had also detailed my car that I wasnt expecting, I was just over all amazed by there performance and professionalism.

Sam Whitehurst

Couldnt have asked for a smoother process! I was hesitant at first by some negative reviews but I decided to give them a shot and very glad I did. Smooth sailing from the very start and did everything they said they would. Thanks Will and Gary I havent had an accident in a long time and you guys helped me out the whole way. Most people only complain these days anyway on the reviews but I felt the need to help them out as they did me.

L Smith

Did a good job on repairing and painting my front bumper. Ran into a snag in that a previous paint/repair had been done incorrectly so it had to be completely stripped, but was still completed on time. Would be 5 stars if they would have remembered to buff the paint off of my blinker, which was noticed by them and they offered to have me bring it back, which I may do. The people are very friendly and nice to work with.

Sarah Culbreth

I will never use Hodges again. It has been over two months for them to get back to me about something they missed after my wreck. I was told that Nationwide declined it, but Nationwide said they never received anything from Chris. I have had to call Chris and Will for updates because they will never get back to me. The customer service is awful, I recommend going anywhere but here for any problems that you may have.

Cecilia Chavez

Great job Hodges!!! From start to finish my experience at this location was top notch, thank you manager Will for making this a stress free process for me and I would definitely recommend this Hodges to friends and family. I really appreciate keeping me updated on the progress of my repair and getting my car back to me . Once again great job Hodges #1

Sarah Chavez

Great job Hodges!! You did a wonderful job fixing my vehicle and thank you Will for keeping me updated on this whole process. I would recommend this body shop to anyone who needs excellent quality and service. Thank you again.

Marcie Fortner

I had a little dent. They made it good as new for a very reasonable price in a very timely manner. I would recommend them to anyone that needs quality car repairs.

Cody Glover

Someone hit my car, these guys dealt with the bully of an insurance company and I thought the staff was hilarious. 11/10, would get rear ended again.

edward swift

Great service. Car was completed earlier than promised and kept me informed during the entire process. Would recommend them to anyone.

Kyle Raines

Gary and Isiah are honest and a pleasure to do business with! keep up the great work and going the extra mile!

Steven Ellis

Great service my truck was done way ahead of schedule and looks far better i am very impressed

Tami Engle

Great service

ron miller

Good work