Watauga Automotive

Address:	5757 Watauga Rd, Watauga, TX 76148, USA
Phone:	+1 817-479-8357
Site:	wataugaautoservices.com
Rating:	4.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed

Location

Photos 18

Reviews 14

Tana Perkins

WOW! Where you find one Yelp Elite, you find more. Looking for a Mechanic is straight sCaRy! I turned to my ole trusty, Yelp. Thank god for you Yelp! And there it was, Watauga Automative, reviews by Yelp Elites (plural hello!), and each review was a reputable and personal review referencing the owner by name. I skipped everything else, and called JD. Upon walking in, its just another mechanic facility. But then youre greeted by JDs bright and cheery wife sitting at the counter. What a change! And as she was taking down the information on my vehicle, including chief complaint, JD came in and listened in, "oh yes, youre the one who just called." Me and my jalopy are memorable already? Thats my kinda place. As I waited for my ride, I chatted with JDs wife (sorry, I didnt catch her name), and a couple customers in the waiting room. The customers kept talking about how theyve come here for years, and that JD is the best mechanic around. Being new to the area, I took it for gospel. Prior to that, Id never met any happy customers when with a mechanic. I mean come on. What are we all typically thinking about? We deep in thought, mulling on the fact that we are about to hemorrhage everything in our bank accounts. Has it ever been a good news story when the mechanic calls? Uh, not really. Ill admit, my husband wanted to do the work himself, so he wasnt happy that I took the car in, but when we got the final bill after tons of work was done, even my husband was a fan. Pricing was right (definitely not horrific), and JD is honest. He wasnt suggesting unnecessary work, or taking advantage of the fact that yet another mechanically spastic female was standing in front of him, not even knowing if what hes saying is mechanic lingo or total balderdash. So kudos to Watauga Automotive, for running a truly reputable automotive repair facility. And theyll maybe even see my husband a time or two ;).

Lydia Dilliplane

Extreamly honest and trustworthy company. They let you know all that needs to be done in order from most urgent to least. They have helped me to break payments down into two or three when major repairs were needed and I couldnt afford to take care of it in one shot. If there is something that they are unable to do, they find some one who can. Ive been going to Watauga Automotive since 2009 and can not see myself ever going elsewhere. I have refered all of my family and friends to them and they take very good care of us. And they have always offered nothing less than spectacular service. They have made a customer for life!

Princess Warrior

On my second visit- the owner got me in quick and was extremely honest. This is second time hes diagnosed a problem, called the dealership, and determined if part under warranty. He clearly explained the problem and explained that I may be able to get work done under warranty if I spoke to Chevy 800#. He explained that a typical service manager cant make the warranty call bc its a complicated issue. Both times I have been able to get work done through dealership at minimal cost bc of his efforts. He could have easily taken my money and sent me in my way. Integrity is unquestionably amazing.

Bobby Parham

My A/C compressor was replaced by Watauga Automotive last summer. This summer, the A/C went out again and it turned out to be the compressor. Watauga Automotive found out I had just a few days left on the warranty. They were quick to get me in and to replace the part before the warranty ran out. They really treated me right on the warranty replacement and did a great job.

David Glover

JD (the owner) is one of the most honest and trustworthy mechanics Ive ever known Friendly, courteous, and upfront about any mechanical issues. I had the door lock cylinder fall out and inside the door. They were able to fix it within a couple of hours along with an oil change, filter and fluid check for less than $100.

John Collins

They wanted 3800.00 to replace a head gasket. I put in a can of 30.00 Bars Leaks from O"Reilly ...no head gasket leak engine light vwent out! That option was never offered. This a remove and replace the part type of shop. Alternate ways to actually fix things if available will not be offered here.

Christine Torres

JD was very upfront and honest about my mechanical issue. He even called GM to see what they would be willing to do for me (through the dealership) since my car is new. He was willing to send me elsewhere to save me money. Stellar service in my book. I will come back here for any other needs.

Robert Danhof

Went in for a state inspection, but forgot insurance card. They stayed open a little late to give me a chance to get it, and completed the inspection quickly. The mechanic and other staff were both very courteous and helpful.

Jacob Whittaker

Probably the best car care experience I have ever had! The people are so great and easy to work with. Well-priced and great work! Will definitely bring my car to them as long as I live in the DFW area!

Brandon D Marx

I am always quoted fairly and never am charged more than quoted. Truly a rare find among mechanic shops! Ill bring all of my vehicles here.

Steven Hagerman

This is the best shop in town honest willing to work with people down to earth im glad have a good shop so close recomend all day

Anonymous User

Great customer service! Honest inspection of my brakes. Told me I had a while before I need new pads.

craig deming

I can trust them to take care of my car

Sandra Foote

Great mechanic, fair price and honest