Address: | 992 E State Rd, American Fork, UT 84003, USA |
Phone: | +1 801-763-5861 |
Site: | bjplumbingsupply.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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David Moeai
My brother and I walked into the store on a busy Saturday morning while working on a sprinkler project. Being novices ourselves, and unaware of how to determine which flow heads to use for the different parts of the lawn, we were relieved to find someone who could give us a tutorial. McGregor (millennial-aged) was the name of the associate who helped us. He filled our basket with everything we needed, mapped out our coverage zones on graph paper while demonstrating how to make adjustments to the sprinkler heads themselves. Took the guess work out of the equation and got us out the door much faster than we would have had we tackled this buying experience alone. Ask for McGregor by name...the customer service we received was so much better than that of big box stores. If you need a little help with a home improvement project, or cant "do it yourself", this local business can help. Thanks B J Plumbing.
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Anonymous User
Location is the only good thing.... The ONLY time I go into bjs for plumbing parts is when i need something fast and they are the closest. I am a professional sprinkler installer in Utah county and I always go to Sprinkler Supply down the street. There prices are Way to expensive, even on a corporate account. For example. I can get a Rainbird 5000 sprinkler head for under $6 at Sprinkler Supply, but when I opened the Corporate account 3 days ago I found that they were still $9.60 I completely refuse to pay that amount. Mostly because in the end this is what I have to charge my customers and I believe on helping my customers out so they will continue service with me. I like to get my customers the best for the the cheapest price. I would recommend going somewhere else if you are doing sprinklers. In less you have a lot of money to throw away.
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Matt Rutter
I am a relatively unskilled do-it-yourselfer. I stumbled upon BJs several years ago and they always know exactly what I need when I describe the problem I am trying to solve. My latest experience with them (about an hour ago) was such that I just had to write a review. I got to BJs at 5:56 (they close at 6) and turned off the car just as "Hotel California" started on the radio. I had taken a picture on my phone of the toilet fill valve and flapper that were leaking. I showed it to the man and told him what was happening. He handed me a new flapper and a new valve cap and showed me how to install it. I payed for it and was back in my car BEFORE THE SONG ENDED!! Less than a half-hour later the toilet was fixed. Thanks BJ Plumbing Supply, you guys are awesome!
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Chris Rogers
Fantastic service at a great price. Ive always gone to the big box stores for plumbing supplies assuming that the specialty shops were for the pros and were more expensive. Thats half true; this shop is for the pros as well as the average person wanting to fix a leaky faucet. I worked with a gentleman (I got the impression he was running the place) and he spent over 30 minutes with me, helping me understand what the issue might be, equipping me with the best value in parts, and helped put together a plan for getting things fixed. This is the only place Ill be going to for plumbing needs.
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Gage Thompson
Its just one employee that just has no customer service skills. He will be extremely short with you, act irritated the whole time your talking to him. This last time (very last time) I came in with a problem, the guy wouldnt listen to me, kept cutting me off, he thought he knew what I was telling him and he clearly didnt. So I gave up and went to Home Depot found what I needed in two seconds the problem was extremely simple and the service from BJs is a complete joke. With that one particular guy the other staff Ive interacted with were fine.
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Anonymous User
FORGET THE BIG BOX STORES! These guys are suppliers to the professionals but they dont give you an attitude if youre just there for a few parts for your sprinkling system. I was wanting to put a drip system in my flower beds and thought I had it all figured out until the guy helping me suggested something that saved me 30% on the cost and made things 100% easier to install! Yes, they are VERY busy on Saturdays but what do you expect from the best? AAA+++ is my vote!
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Natalie Wennergren
Great service. They knew exactly what part I needed. They didnt take advantage of my lack of knowledge. I was planning on buying additional parts from doing my own research online but I was clearly wrong. They told me exactly what i needed to know to fix my leak and didnt try to sell me "extra stuff." And their prices are very competitive, even when compared to online pricing which makes it very convenient. They have just earned a loyal customer.
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Mark Madsen
I stopped in this morning with a faucet problem. The man at the desk said they do not have access to the parts I need, but patiently looked through countless online registries and catalogs until he found the model number for my faucet as well as the part number I needed and contact information for the manufacturer so I could get replacements. Perfect service! This place deserves your business!
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Jackson H
Amazingly helpful staff. Skip Lowes and Home Depot, go here first. Had a leaking expansion valve at the hot water inlet. Rather than replace it for higher cost and tons more labor, BJs set me up with all the parts I would need to put an accumulator tank on the system. In and out in 15 min. Problem fixed fast.
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Lyle Winterton
When I was young 40 years ago there used to be places like BJs that would give personal service and actually do repairs for you while you wait. BJs is a little gem in a dying world of commerce. Id recommend this place to anybody. Ive been doing plumbing for 40 years and these guys are the best. Period!
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Richard Johnston
Love it - I go there all the time. Have been going to BJs for almost 25yrs now. I built two houses and plumbed it all with BJs stuff. Theyve never told me to go packing because Im not a plumber. Tens of thousands of feet of pipe later and never a leak or break.
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Matthew Long
Everyone was very helpful is letting me know what was the best toilet in my price range. Didnt try and sell me on something that was above what I wanted to pay. Very knowledgeable and answered all of my questions.
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Joshua Erickson
Great work. Knows what theyre talking about. We have a leaky water heater and they helped up out tons. Ask for Brad! He will hook you up and care about you and your needs.
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Samuel J
These guys are awesome. They have very helpful and knowledgeable staff that are willing to help you find the best solution to your plumbing jobs.
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Jordan Cook
Very helpful and friendly service. They helped me assemble the connection for my water softener so I could just take it home and plug-and-play.
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Cameron D
Every time is good experience here. Theyre always helpful and willing to explain.
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Nic Johnson
So helpful and never made me feel dumb for asking all sorts of rookie questions.