Told Plumbing LLC

501 S Main St, Pleasant Grove, UT 84062, USA

Address:	501 S Main St, Pleasant Grove, UT 84062, USA
Phone:	+1 801-785-5559
Site:	toldplumbing.com
Rating:	4

Location

Photos 30

Reviews 9

M. Ryan Taylor

$1000 an hour for weekend emergencies? When I spoke to the fellow on the phone he gave me an estimate for the job I described as $250. I thought that was steep, but the seal on the toilet had given way and the little valve to turn off water to the toilet was not working and started leaking when I tried to turn it off; I was desperate to get it fixed quick as we live in the basement and there is only the one toilet. Anyway, after he started working he asked me if I was planning to change the seal on the toilet myself. I said I had been planning on it, but then called him when the valve started leaking as well. Thats when he told me he would charge me an additional $250 for that problem. When I protested he just said that was the emergency rate. So, for a simple change of the valve that took ten minutes (he was in and out of the house in less than 15) I got charged $250 and didnt even get the main problem fixed (the toilet seal). That works out to $1000 an hour, which even for emergencies is ludicrous.

D Carter

I called them because they were listed on the manufacturers website as warranty repair for a broken water heater still covered. After they performed all the work of swapping my heater for a new one, they then told me that it wasnt covered under warranty on a technicality and I would need to pay for the new unit and labor. I was upset as this outcome was never presented to me before hand. I only asked them to perform warranty work and I wouldve shopped around if I knew I was on my own from the beginning. They could tell I wasnt happy and worked with me on a fair solution. 3 stars.

Anne Chambers

We would like to thank Told Plumbing for excellent and conscientious service. We had a blocked toilet, a plugged shower drain, and a main drain line that had split open. Our experience was that we were treated well in that their representative Ethan Adams, was sent to help. He took care of the problems and when he left everything worked. We had a recurrence of the blockage. He came back cheerfully and resolved the issue. He was extremely fair in the charges and stood behind the original charge. John Chambers

Morgan Young

Told Plumbing came in quickly to fix the mess American Plumbing created (sewage leak into the downstairs office). They had it complete within hours and took it upon themselves to call in their hazardous waste clean-up crew, who also came in immediately. Their communication was sharp and took the issue out of my hands. In just this one experience, I have high confidence with their proficiency and timeliness. Keep up the good work!

Cindy P

TOLD PLUMBING is the best contractor that I have had the pleasure of working with. I cant even begin to say thanks enough. Great to work with folks who do quality work, uses a quality product and stand by their service. TOLD you are SO APPRECIATED! Ashley Creek Village Apartments-Vernal, UT

John Dean

Weve used Told Plumbing on a couple of occasions. They are always professional and make sure the problem is taken care of before they leave. I trust Told Plumbing.

Carisa Brisk

Great company! Would recommend them to anyone, whether corporate or private. Keep your money local with a wonderful locally owned company!

Terrell Olsen

Great customer service and knowledgeable employees

Anonymous User

Pushy Salesman