Durfey Dry Cleaners & Shirt

266 W Main St, American Fork, UT 84003, USA

Address:	266 W Main St, American Fork, UT 84003, USA
Phone:	+1 801-756-3574
Site:	durfeydrycleaners.com
Rating:	4.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM Closed

Location

Photos 7

Reviews 11

M Taylor

So me and my husband chose this place because it was highly recommended by a friend. We didnt do any other research--like BBB or online ratings--which I probably should have, but we dont have lots of time. So they werent able to get rid of some older stains on some items, which is understandable--time does matter, and for the most part things came back okay and seemed clean enough. But I always felt suspicious as dry cleaners, no matter how decent, are notorious for ruining things--its always a gamble trying to decide what will be the best option for the articles in question. Well I took that gamble on a shirt that was supposed to bounce back, and they completely ironed out the stretchiness--ruining its drape. So I did my homework on alternative cleaners (once again no place online seems perfect) and came back into the cleaners completely expecting there to be a teen or someone else highly underpaid to roll their eyes and be like sorry, theres nothing we can do, and then coming back and venting here. She seemed genuinely concerned and called her manager who was knowledgable and offered several courses of action and ended up compensating me for more than the price of the shirt and getting it cleaned combined. I was impressed at the customer service! So Ill be coming back unless I notice a downward trend in their services.

Joshua Bullock

did not take good care of my garment. I dropped off a very expensive Hugo Boss sport coat with mother of pearl buttons and one of the front buttons was broken in two pieces and several of the cuff buttons were chipped. the wool has several marks on it from excessive heat from pressing the coat. I will give them credit for cleaning it, but the overall care of the garment is very below expectations. if you have a cheap mens warehouse suit, dont worry this place will do fine. if you have any high end luxury items, go somewhere else. EDIT: they fully covered the cost of the jacket and made everything whole. Took a little long but really grateful they owned their mistakes.

Reverend Felix

I recently bought a 50 dollar pair of beige pants, a very light color. The third time I wore them I ended up sitting on a chair that had a tar like substance... I thought dry cleaners! and then I thought but there will probably still be a stain left over... Long story short I took my these pants into Durfeys and for 7 bucks, I came back 3 days later (not sure if they are open sunday so it mightve taken 2 days) and the tar is gone there was only and EXTREMELY hard to see white spot. You have to really look at it in the light to see. Looks perfect 10 out of 5 stars.

Samantha Albrecht

My husband and I took his military uniform to be dry cleaned. We needed it back quickly and done well for a military funeral. They were SO great to work with, made it so easy, no hassle, and did an excellent job cleaning every piece. Every employee has a great attitude and worked hard to provide the best customer experience possible. This is definitely our new dry cleaning place!

Renee Arnell

Weve used Durfeys for many years and have always had good quality and service. Weve taken hundreds of articles of clothing there, for dry cleaning and shirt laundry, without any negative incidents. Id recommend them.

Anonymous User

So careful with your clothes that they dont ACTUALLY get cleaned. For the second time I picked up our dry cleaning to find an item that was not clean. Not even pressed.

Tim Pew

They have the best service. we needed something cleaned in one day, they did it no extra charge. Customers for life. Weve used them for over 5 years.

jrbazi

Great service, shirts are always clean and on time. Been using them for over three years now. Never had a problem.

Anonymous User

Great Customer Service!!! I had an emergency and the staff at Durfey was able to assist me in record time!

Reese Crockett

Always helpful and on top of everything. Never once had an issue in years.

James Gordon

Expensive, but they did a really good job with my suit