Rooted Aveda

Address:	541 E 12300 S c, Draper, UT 84020, USA
Phone:	+1 801-349-2535
Site:	rootedaveda.com
Rating:	4.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 9AM–5PM 12–5PM

Location

Photos 24

Reviews 7

Jodi Osborn

Worst experience ever, and Ive been going to Aveda Salons for 20 years, and others for total of 35 years. If you review their Instagram photos, youll notice pix are mainly of the back of the hair. Thats because the stylists dont know how to frame color highlights around the face and top of head, or properly design cut the front, which is the part everyone notices most when they are talking to you, not the back. Tried to be generous and like, but I got in car, took pic. My cut and color after had changed only slightly from before. Waited a couple days then made appt for redo, as Shelby offered before I left. "If you decide youre not happy, come back in and Ill fix it". I thought great, no worries while my stress level was maxing out watching my not a cut happen. However, the redo was a disaster and I realize I can do a better job at home with color and scissors. Walked in for redo, and owner Tasha?, (couldnt understand a lot of what she was saying, but she was rude and mocking when I could) had three witnesses with her at her set appt of 1pm so no customers were around post lunch, telling me this wasnt the first time someone was unhappy with their hair, refused to fix my wax or refund even though she agreed it was incomplete. Someone did offer to pluck my brows and wax them even, which I accepted. My hair was recut by a Level 4 designer, so now I look like Little Boy Blue. I begged all the stylists and owner to give me layers, they refused! My hair is limp and lifeless, I normally walk out of a salon with a Textured, (layered) proper cut and a full weave. I guess I was convinced to do a partial weave, which leaves half of my hair uncolored, even though Shelby said "well just leave the bottom layer in the back untouched, no one will see". Everyone can see because its around to the front, and actually all I can see of my long hair is the uncolored portion down my collarbones. They even have a pic of back of my head on Instagram that is mainly my home color, which gives my blonde hair red and blonde shades, plus the touch up the stylist did in lowlights, when I asked for highlights no less. She basically put my natural hair color back in, when I wanted a lighter blonde, just not ultra blonde. Also, important note: the Very bright lighting is both natural and fake in salon, so do not expect the color to look the same in your car or at home. A nice moneymaking trick to give the appearance of brighter highlights. They are a scam shop, using smoke and mirror techniques, hiring certified, but unqualified stylists, and begging and multi emailing review requests as soon as you leave salon. I always wait a few days for my hair and emotions to settle before leaving a review. Its been weeks, and I still hate my hair. Face waxing horrid. I cant see fine blonde hair close up anymore, (which is why I had planned to come in regularly) but can feel the many hairs around mouth not removed, plus sides were only half done. Tasha has an excuse for everything, after nixing my wax repair, she tried to get More money out of me to fix my horrible color when she stated over the phone and in front of three witness stylists that she would fix my concerns at no charge. "Oh, but we cant wax, because you have a teeny bit of rosacea." Why did Amanda take my money and say "yes, I can wax your face, you dont have enough rosacea to worry about"? So no real fix: no waxing, no layered haircut, put in lowlights when I came in for highlights, and no refund.That is called Stealing!

Claire Chitwood

Katherine cuts and colors my hair. She is knowledgeable, has great customer service skills, and is the perfect blend of listening and offering the right advice for your hair type. She is also very collaborative with the other team members. For example, connects me to Lindsey when I ask a facial question. Both of them know their products so well. They clearly arent just trying to sell you something; they are looking out for your best interest. I have even had a question that they felt would be best answered by the owner, and she is amazing too. The atmosphere is both down to earth and relaxing at the same time. I would never go anywhere else.

Skylar Brimley

This is my husbands google account. But I get my hair done by Paige at Rooted Salon and look forward to my visit every time. The salon is gorgeous with friendly staff. They provide water and snacks to spice up the experience. They have an amazing shampoo retreat with comfortable sinks for your head. Paige is an awesome stylist! She really listens to what you want, and shes really good at paying attention to percise detail. I have the option to get my hair done for free by family members, but I love the way Paige does my hair so much that Im willing to go to her and pay the money. Definitely recommend her and the Salon, youll love it!

Brendon Black

Went in for a simple trim and fade, and also played with the idea of bleaching my hair but was unsure what to do. Im a redhead, and had tried blonde before, but wanted some sort of platinum look and Kenzi took care of me and MORE! She had some amazing ideas, entertained me the whole 2+ hours I was there as we bleached and dyed, the hot towel + facial was incredible, they even kept me HYDRATED! Walked outta there with an awesome icey blonde fade, couldnt have asked for anything more spot on. This place ROCKS and so does Kenzi! Ask for her, shes a miracle worker.

Tessa Wilson

Cant say enough about stylist Kannon Howerton! I walked into the salon about 4+ months ago with more than a disaster. Since seeing him for multiple hair cuts and a recent color I am more than pleased. He took an uneven disaster and cleaned up my cut... I struggle with hair stylist wanting to thin out too much of my thick hair. Hes left my hair light weight, full, and not chopped to pieces. My color is bright and fun without being damaged after a color process. I never thought I could enjoy going into a salon as much as I do seeing him! I love my hair again!

Kelly Jensen

Decided to try this salon for the first time based on location and the Aveda name. I was able to get in the same week for a hair cut and everything was on time, the hair cut went well and the stylist was nice. I do not think I will return but only because I asked for my hair to be styled curly and left with very stick straight hair; even though we very clearly discussed curling it. This was frustrating but in no way affected the quality of the hair cut which was good, and the salon was clean.

Hilary Craner

I received a gift certificate for a 60 minute facial. It was the most relaxing 60 minutes of my life! Lindsey was so professional and just a complete sweetheart. She was very knowledgeable about the products and made sure to ask me what problems I had with my skin beforehand so that she could customize the facial to my skins needs. I left with some great samples and beautiful skin! I will definitely be coming back and will also use this as a go-to gift for friends and family.