Address: | 2363 S 1900 W, Ogden, UT 84401, USA |
Phone: | +1 801-731-8486 |
Site: | brautorepair.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Harvey Ingram
I was looking for an auto repair establishment that worked on Saabs. I was forced to go to Salt Lake City to the Ken Garff Saab for all my service, which is over 110,000 miles. I had a leak coming from a hose connected to a overfill radiator container. I had to call two times to get them to look for a part. I am still waiting 5 days later. I am done with them. However I did find B & R on the internet and saw some raving reviews. I cant tell how great it is to see reviews being so on point. These guys are great! I saw the way they handled other customers and were so caring and didnt push repairs that were not needed. They gave you options, but always did their research before presenting those options. These guys are a must if you have a foreign car or any car. You wont be disappointed.
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Nathan Jelte
I took my car in cause it was sputtering like it wasnt getting gas. They were very personable and nice. After there initial fee of 60 dollars(if you got the car fixed there 85 if not) they told me all the things that they said could possible be wrong spark plugs were bad the electronic control module and a couple others totaling to be 800 or so. They wanted to replace it all. I told them to take it one step at a time they talked me into a compression test which I knew wasnt going to be an issue but allowed it. All said and done my bill was over 350 and the only thing they did was a compression test and change spark plugs. Went to a different shop to find out I really only needed to replace the fuel pump which he did for 100
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Clare Tally-Foos
I was stuck between the proverbial rock and hard place; half-way through a cross country road trip with a highly questionable transmission. Sandy, Neil, and the rest of the team went above and beyond to get a solution in place, get me on my way, and get the car back in working order for my return home. It was a crazy situation that caused more than a little bit of trouble for all involved, but B & R took it in stride and really helped me out. They presented all the options and once I decided the course I wanted to take, they moved quickly to make it happen. Many thanks!
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Madison Hartmann
I was experiencing problems with my fuel system and they originally quoted me 30-60 to diagnose it. They called to tell me what was wrong and way over priced me on everything. Told me the total for just the diagnosis was 159 dollars.....I told her I was quoted 30-60 and she said okay youre new total is 65, then when I got there it was 78! When you say a price you stick to it! I asked her what the extra charges were for and she said for the rags and program they use to diagnose it..!??!
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Scott Bennion
These guys are amazing I work graveyards so it is super difficult to find places that work with my schedule and they did! As well as I told my tech that I knew nothing about cars and instead of making me feel stupid he explained what he was doing in a very clear manner. Lastly im use to getting treated poorly buy people here due to my appearance but they didnt care about all thats Thanks again guys you just gained a life long customer
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Anonymous User
If you get in a car accident please dont call b and r towing which is the same company as this one please dont have them called to pick up your car.!!! If you do Expect to receive anything of value like your apartment keys your car keys they will make sure youll be sleeping outside. I wouldnt have them fix my car not even my bicycle. Just do it at your own risk if you do sandy
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Alisha Peterson
Their tire tech is a complete jerk. When I asked him to explain why replacing the valve wouldnt fix a leak he got rude and said he couldnt help me unless I brought the tire in for the third time to be looked at. I ended up taking the tire to a different tire shop and they found the problem in two minutes. Why take my vehicles to a place that cant fix it right the first time.
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josh young
These guys really got me out of a bind. Was able to have a tow truck drop my car off after hours and not do two tows. The staff was very knowledgeable and friendly, and got my car back on the road the next day for a very fair price. I will be giving B & R repeat business if I ever have any other issues with any of my cars. Thank you B & R.
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Jon Moore
I havent had any work done but I was very impressed with the approach that was taken with me, i.e. he has the customers best interest in mind and was willing to turn down work if my vehicle wasnt worth fixing. I was also impressed with his knowledge and experience that was evident in the way that he spoke to me over the phone.
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Zak Smith
I got my head gasket repaired on my 2001 Subaru Outback and it took them over a week. When I asked them to look at my clutch since it would be accessible while the motor was out, they assured me it was fine. A few months later and my clutch Is out. Spending $500 in labor labor alone for something that wasnt checked properly.
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Scott Swenson
I will recommend B&R to anyone who will listen. They have quality professional staff and well trained technicians. We brought them a 1988 VW Scirocco that others could not fix. They helped us engine work and electrical wiring challenges. If you have a foreign car you should take it to B&R.
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Anonymous User
I find Neil and his employees to be wonderful. They always inform us of all the problems, and all of the solutions. In a world where no one stands behind their work, B&R stands out as honest and reliable. Theyll really help you extend the life of your car.
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Brian Galusha
Brent at B&R is amazing kept me informed my car looked great found another issue that was due to the wreck called him he ordered the parts contacted the insurance and is taking care of the problem would go back if the need ever comes up again
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Elizabeth Summers
I had numerous cooling issues with my vehicle. I contacted B & R on short notice and they were able to get me in and work within my budget as well. I am very grateful for them they were top notch in customer service support.
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Anonymous User
Left overspray all over the inside and outside of my car. Even had paint inside the odometer. They repainted the left side of my vehicle which had a GT sticker and never replaced the sticker like they said they would.
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Josh Baugh
These guys were great paid for a pre vehicle purchase inspection on a used car I was going to buy. They found a major accident that was not on the car fax. Saved me from buying a bad car. Thank you to these guys.
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Chris Hadley
Niel and his staff have always been upfront with me and my auto repair needs. They are honest in their work and helpful in every regard. It is awesome to have someone I can trust when it comes to auto reapirs.