Rick Warner Body Shop

28 W 700 S, Salt Lake City, UT 84101, USA

Address:	28 W 700 S, Salt Lake City, UT 84101, USA
Phone:	+1 801-363-4400
Site:	rickwarnerbodyshop.com
Rating:	4.7
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 24

Reviews 11

Megan Robertson

Ive never written a review before because, well, who has time?! But as I sit in the waiting room at the auto repair shop, for the third time since I got my car back from Rick Warner, I find I have a minute to hopefully persuade a few customers to avoid this shop! First, they damaged my car in their parking lot, fought with my insurance company about who should pay for that damage, and, when my insurance company refused to repair it because they had photos proving it wasnt damaged in that way before it entered Rick Warners lot, they tried to get me to pay cash for them to repair it. Second, they didnt even begin work on my car until a week after they said the car would be fixed. It took seven weeks to repair my car. I was told it would take two. I actually had to threaten to have the police remove my car from their lot before they began work. I hate confrontation and it made me feel awful. Last, the car looked good, but they missed a ton of internal damage! Tire pressure sensors were not replaced, they didnt refill fluids lost in the crash, all clips to hold on the engine cover were missing, and now that summer is here, they failed to charge the freon to boot. My car still had dealer plates on it before the wreck. Everything was in perfect condition. Boo on Rick Warner! (The body shop, not the man. Hes probably cool.)

Jeff Letey

I recently took a vehicle in for auto body work after a collision. Rick Warner was on the preferred list of the insurer and it seemed like a hassle free way to go. Lesson learned, cash is king. The repair drug on forever and then after three weeks or so, was released in an unsafe condition. They tried to complete the job without replacing a rotor where the vehicle was struck which resulted in a terrible speed wobble when you applied the brakes. There was a difficulty in getting in touch with and receiving reliable information about the timeline and quality of the repair. They did fix the speed wobble by replacing the rotor after I returned the car. They made the mistake of telling me they had the part on hand, which led me to believe they were trying do the repair as cheaply as possible. This seems to be in the best interest of their business or the insurance company but not the safety of my family. The car looked nice but they were paid to return it to its original condition which was in safe working order.

Curtis Swenson

I never write reviews, but I am so pleased with the way I was taken care of by Louie at Rick Warner that I have to say something. While my car was being repaired, I contacted Louie several times to mention little things that I wanted to change about my vehicle and discuss how we might work them into the job. Each time, he was patient and listened and said "Well see what we can do." (which from most people means "No"). My vehicle repair was completed yesterday. When I told him it was a day that was difficult for me to pick it up, he offered to deliver it for me. I was pleased that hed figured out a way to include the things Id asked for at no extra charge. In fact, the completed price was $375 less than the original estimate! Was I pleased? Yes...then he told me the extras that I didnt ask for. They polished the headlights (I love to have clear lenses) and removed some stains from the carpet and the headliner that had been there since I bought the car. I would recommend this shop to anyone. And I will!

Jill Baeder

The car is beautiful! The car is beautiful and they did a fantastic job. However, I had to call repeatedly to find out the status of the job and felt like I was bugging them constantly. Why we didnt receive texts and photos Im not sure. They were very nice, kind and service oriented through the entire procedure once I was able to get the information I needed. While I understand an estimate is just that, the final cost was nearly double of what was in the estimate. The insurance was covering it and my cost was the same regardless but it reminds me of health care and why insurance costs are so high. All in all they did a great job and I would recommend them in a heartbeat.

Anonymous User

I recently dropped off my car at Rick Warner Body Shop to be repaired from a fender bender accident (not my fault!). They had to completely remove my back bumper, buff it, repaint it, and re-install it - and they did it in only two days! But what really impressed me was that I had planned to wash and vacuum my car after it was repaired because it had been a while and the interior was a mess, however when I picked up my keys from them, I noticed that they had completely cleaned my car inside and out, saving me a trip to the car wash! I will definitely go back, but hopefully not because I was in another accident!

Sandra Maughan

I hurt my car for the first time ever and called my insurance company and they said to get a couple of quotes of which I did. I decided to go with Rick Warner. They have excellent customer service with updated photos as to the progress of your repair. They also washed and cleaned my car so it was good to go when I picked it up. My only disappointment was I didnt realize they were only going to do 1/2 of my front bumper. If I would have know I would have paid for the difference to have the whole bumper done. In seeing the photos in the die process I didnt notice that it was only part of the bumper.

L. Kay Howland

I accidently hit a car in a parking lot, I didnt want it to go on my insurance so I made a call to Greg at Rick Warner Body Shop. I trust Greg enough to just send the owner of the car to Greg and get it repaired. He did an amazing job for the owner and he couldnt be more please. In fact , after the repair the owner of the car texted me and thanked me for everything!

Sue Russell

I dreaded getting my accident repaired but working with Rick Warner was a breeze. From the estimate to the finished job, they were pleasant and efficient and my car looks fantastic. I was especially impressed with how well they worked with my insurance company, sparing me the hassle of phone calls to them. It was a great experience. Thanks Rick Warner.

Kelly

I can hardly say enough in praise of these guys. They were incredibly patient and helpful, very professional but also very friendly; not to mention the fantastic work they did on my car. It was quickly done but also well done, even to my much less than expert eye. They helped to considerably reduce the stress of an extremely stressful situation.

Maria Allan

I knocked the side mirror off my car and needed to get it replaced. Louie and his team at Rick Warner Body Shop were able to get a replacement and install it in just a few hours, and the cost was extremely reasonable. I would recommend them for body work of any kind. They are very professional and service-oriented.

Deb Elstad

From start to finish, I was accommodated for my personal preferences (needed to drop car days early) and was fully informed throughout the process. Unfortunately, this is my second trip for damage repair to my car in two years, but have received great service and excellent repairs ~ so youd never know it.