Address: | 4720 Business Dr, Fredericksburg, VA 22408, USA |
Phone: | +1 540-369-6156 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Anita Cooper
I have a storage Unit at Affordable Storage in Fredericksburg and my storage unit recieved water damage and the managers did not care. Also there outside units are on a flat land so any rain water that rises will get into your storage unit. I moved my items to this public storage unit and there is a slop in the land so the water drains away from your unit. Also some units have doors on each side of the unit which makes easy access to your things But the best thing of all was the managment staff who was so nice and very considerate and understanding. I really appreciate them!
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Grant Williams
Public Storage recently purchased this facility from the previous owners and I was concerned the transition would be difficult, expensive and confusing. It was none of these. I fact, the price was much cheaper than my previous rent and Kiley, who was my sales person made my unusual demands seem downright simple and easy. Everyone I spoke with was friendly and informative. I have had a storage unit for 12 of the last 18 years and this was by far the best interaction I have had.
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Msr Lumpkin
I have been with PS for some time now from West to East Coast and this was my first time visiting this facility. Let me say this Ms. Kaila went above and beyond to assist me to the best of her ability. She was very kind and professional ... If you want to be more than just a Unit or Account then go this location and be treated like a true customer and person. Thank you Kaila - You are awesome and I so appreciate you! as well as PS. :-)
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lilredhen89
Unit itself is nice, but they raised our rent by $20/mo twice with no notice. Paid our previous rate on time then contacted them to figure out the rate change. Not only were they completely unhelpful, but informed us the rate would be going up an additional $35/mo, locked us out until we paid the extra $20, and slapped us with a $25 late fee for that unpaid balance. Terrible business practice. Getting out of here immediately.
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gal luvs chanel
Moved into a storage space today in Fredericksburg, Va.. and the Public Storage facility is well kept and very clean. I feel very safe and secure keeping my belongings there. Ever was extremely helpful! The best customer service! He was so informative and gave so many tips on how to care for your things while in storage. Thank you so much Ever! You truly are an asset to your company!
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LeAirrah Brown
I seriously needed a storage unit as soon as possible and this place is so great! The staff was super nice and fast and I was able to store my stuff in same day. They really work with you in finding whats best rather than pushing sales and I liked that! Shuntell and Ever were the staff that assisted me and I totally recommend this place to do business with!
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Robert Hagan
Safe, secure, lots of cameras, clean and well maintained ~ the only thing better than the facility is the service ~ long time employees (which says a lot about the company) who both care about customers and are fun to meet. Public Storage also has great videos on-line that are informative (packing tips, etc.) with an amusing slant are worth watching.
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kylene miller
This is my second time renting from public storage on Business drive in Fredericksburg. I was quite pleased with Evers help with my first experience. I shopped around and found Evers knowledge and professionalism was why I returned to his location . I am quite pleased with his advice and dedication to public storage . You have a dedicated employee .
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Jack King
Ever and Keshia are the most helpful people that youll find. Where others just shrug their shoulders, Ever and Keshia will take the time to help you find the best solution for your storage needs. Theyve been tremendously helpful to me thus far. The storage units are clean and exactly as advertised. I highly recommend this storage facility.
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Jamie Ludlum
As long as Im in the area and in need of a storage unit I will always continue to use this Public Storage location! I always enjoy my visits with manager Shauntell any time I have to go in for something. Shes incredibly warm and bubbly which makes going in totally delightful. If theres a higher position available, she deserves it!
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theodore duford
The best experience "Ever"!! Public Storage Fredericksburg is the perfect place to store your belonging. The wide experience and friendly employees make easier and fast go through these stressful process. It is clean and well maintain. Its feel like you dont leave your staff behind, just right there, in good hands. Thanks!!
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Ahmad Jafari
Great Service employee Ever was able to identify my needs based on our conversation and was able to get a unit at the price that work out well for me, explained to me benefits with renting with public storage because I am renting with extra space. ..Thanks for the service
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Susan Nicholson
Kiley and shauntell were very helpful and very friendly the building was very clean would recommend this place to everyone.not often you go into a business these days and the staff is friendly and go above and beyond to make sure everything goes smoothly.thank you ladies for a pleasant visit
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TonyMan D
Kaila is awesome! She always has a smile on her face and is willing to help anyone! I would recommend her and the other girl Sydney to anyone I know! They are both awesome they have great personalities and will keep me doing business with yall. Thank you for everything ladies! :)
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Aric N Wagner
they make it so easy. The facility is clean, the prices are fair and the location is location is great. Keshia helped me and she handled the process quickly. She explained everything had all the paperwork done quickly. If everything went this smoothly
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Charles Suitt
I came in, but was very limited on time. Kiley and Ever offered such amazing customer service that I even had time to spare. Both of the employees were so knowledgeable. I was Beyond impressed! The facilities were exactly what I needed! Thank you guys!!
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Nikki Breeden
Everyone here so wonderful!! They are very patient with you and and they never give me a hard time for being late on my payment. They are always willing to work with you and they always have such lovely smiles and wonderful customer service!
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Zelda Gibbs
Great service when I went to the store. Keshia and the first other staff are very knowledgeable about the services they provide. She made me feel very welcomed and at home. Will definitely refer this location to my family and friends.
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Winnona Savoy-Rogiers
My experience was wonderful. Kiley was kind considerate of all my needs and had a genuine concern for my storage needs and finances. Every employee should be trained as well as Kiley. If I could give her more stars I would.
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Mark Euker
The staff (Keshia, Ever, and Kiley) are great! They have always been very courteous and helpful with any request I have made. I would recommend this location of Public Storage to anyone who has any storage needs.
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s lops
Very kind, courteous and knowledgeable staff. They responded to every question without hesitation. Facilities were clean and well maintained - even in the snow! Thank you for a positive first-experience!
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Nery Arevalo
I walked in to this place just to inquire about prices and Ever was very energetic and gave all the information that i was looking for, also explained about packing material that I need to store my things.