Address: | 282 University Blvd, Harrisonburg, VA 22801, USA |
Phone: | +1 540-432-6623 |
Site: | midas.com |
Rating: | 2.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
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El Changito Burrito
Absolutely the worst possible place you could take ANY vehicle especially for a Virginia State Inspection. Give them that rope and they will hang you out for every bit of money they can get with the threat of a "Rejected" sticker on your car. I used to use them and every time I took a vehicle in there they were able to find hundreds of dollars of critical repairs especially at inspection time. For some reason every time my vehicles hit their bay there was always multiple things that were always close to failure and needed to be fixed right away. The "strange" thing is that when I no longer used these people my new mechanic was never able to find problems like Midas could and it didnt cost me an arm and a leg either. While they are busy gouging you on all these unnecessary "repairs" other maintenance is not being done which will ultimately cause you a LOT of problems down the road. I would love to see how their rejected inspection rate compares with other shops in Harrisonburg. I would wager it is so far above the norm that it stands out like a sore thumb. How about a little truth in advertising Midas. Why dont you just call it A Fool And His Money Is Soon Parted? You certainly separated this fool from a lot of money until I got tired of you and went elsewhere.
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Lindsey Cooper
Midas in Harrisonburg has absolutely no regard for customer service, specifically their store manager, Leon. The morning after taking my car in for routine maintenance, I had a flat tire. I also noticed that the mechanics had left all the air valve caps off - an obvious sign of negligence. Due to the likelihood that this was not a random coincidence, I called Midas to discuss the situation. As soon as I began to explain the problem and my dissatisfaction, Leon immediately became defensive, blaming the flat on me, talking over me, laughing at my accusations, and yelling at me. I have never been spoken to in such a demeaning, condescending, nasty way. He also told me that the owner was out of the country which I later found out to be a blatant lie. In the end, I took my tire back and sure enough, the flat was caused by their negligence. Please do not give your time or money to these guys. Leon may come off as a nice guy, but the second you question their service, he will treat you like a piece of trash. I will never even consider doing business with another Midas again, thanks to Leon.
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Anonymous User
THESE PEOPLE ARE CROOKS. I went to Midas because I found a oil change discount online. I am a female student at nearby James Madison University, and Im sure when I walked in they saw $$$$$$$$ written all over me (because Im a girl, or student, or just young? or they just like ripping people off, I dont know). Anyway, got my oil changed, and went ahead and told them I thought my serpentine belt was bad since my car was squeaking. They replaced it, telling me it was pretty much in shambles. They then convinced me I needed other BS repairs (total ended up being close to $700). After leaving Harrisonburg for break soon after, my car again started squeaking. I went to my hometown mechanic. He SHOWED ME the belt Midas installed (old, worn, scuffed badly in multiple places), and he told me THEY PRETTY MUCH EITHER REPLACED MY BELT WITH AN ALREADY WORN OUT ONE, OR DIDNT REPLACE IT AT ALL AND CHARGED ME FOR THE PART AND LABOR. Furthermore, a family member went to a Richmond Midas and also had a terrible experience. Please note: THIS WILL BE CCD TO THE BETTER BUSINESS BUREAU. Im disgusted.
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KellyAnne Thompson
This group of workers far surpassed my expectations. I called one morning to make an appointment. I told them my issue over the phone and they were happy to make an appointment for me. When I came in later in the day, around 5:15, they greeted me by name and took my car back right away to look at it and give me an estimate. I had an exhaust issue and they allowed me to come into the garage, look under my car, and explained to me step by step the problem and how they were going to fix it. They gave me the most cost efficient solution, which was very reasonable. They fixed my car that day before closing at 6. I brought my car in about 40 minutes before closing and they were able to diagnose the issue and fix my car. They even made arrangements for me to pick my car up after they closed so I would not be without a car. I would highly recommend this shop!
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Cecee Hawkins
Not the best; after having my tires rotated, one of my hubcaps fell off; I went back and told them of it; the manager was extremely nice, but they dragged their feet in "finding another" hubcap. The hubcap did have a 3 inch piece missing along the edge, I know that, but if it was cracked to the center, I wasnt told of it and would not even think of contacting Midas if I was aware of it.. The hubcap was like that for weeks, and once I took it there, it fell off before I got home. I offered to only have them pay half, not the full $48. I even found a full set on ebay for $45, going to ask if theyd pay only 25% of that, they wouldnt even put out a lousy $12. They are not worth the trouble; folks who work there are very nice, but really, Id take my car someplace else. Real disappointment.
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Anonymous User
I just went to Midas in Harrisonburg Va, PLEASE DON"T GO THERE unless you like to feel like you have been ripped off you will pay twice the price and charged for there shop supplies. WTF they charged me $432.00 to install a water pump and a radiator and charge me for a RADIATOR flush at $100.00 then all the pars or new WTF just another example of feeling like you are being ripped off. They didnt even put the shroud on correctly . My total bill was $1265.00 YEA nice thing to do to any person. I am a disabled Military USMC Veteran. I suggest that if you need anything done GO SOME PLACE BUT MIDAS HARRISONBURG VA, Here is my cell I will answer any question. I will never again go to MIDAS, I am telling all my friends about my great experience AT MIDAS HARRISONBURG>>>
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David Tucker
I take my car here for oil changes which are inexpensive and comes with a 12-ish point inspection. Its convenient and I havent had an issue during oil changes. They even let me know when my air filters are getting dirty which I end up replacing myself. A bit of a funny story - I keep my old windshield wiper blades in the new blades packaging in my trunk in case the new ones fail, I can replace them in the meantime. Midas found these in my trunk during the inspection and when they called me telling me my car is done, they said the installed the wipers at no extra cost. As much as I appreciate them going above and beyond, I had them remove them since they were the old ones.
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Anneke Bauman
We took my fiances Saab to Midas to have a brake line replaced. Because the brake line runs through the chassis as opposed to running along the bottom of the car Midas quoted us at $760.00, telling us they would have to take out the seats and that it would be very complicated to fix. We decided to get a second opinion and took the car to Car ER in Harrisonburg and they fixed it in 4 hours. They told us all they had to do was remove one back seat to get to the line. The total cost was $150.00. Glad we got a second opinion, we were definitely getting ripped off at Midas.