All About Plumbing Service and Repair

40 Brick Dr, Highland Springs, VA 23075, USA

Address:	40 Brick Dr, Highland Springs, VA 23075, USA
Phone:	+1 804-737-3239
Site:	allaboutplumbingva.com
Rating:	5
Working:	7AM–12AM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed

Location

Photos 15

Reviews 6

Brian Shaw

Stay FAR away from this company. Do not believe the positive reviews on this site. I suspect they are left by the company. We called this company because we had no water to the house . We have well water and this company came out and quoted us $3200 to replace the well pump that is about 16ft in the shallow well. We told the company that this price was astronomical to replace a $400 pump and we would not pay that. He instantly lowered his price to $1800. We wanted the pressure tank replaced also so we agreed to $2100 for both. He replaced both in a few hours and the water was back on. The next day we had no water again. We found the breaker was tripped for the pump and just kept tripping when we reset it. I called All About Plumbing and informed them that the breaker was tripping and they instantly told me that it was an electrical issue and not their problem. I explained that the pressure switch was clicking ond off twice a second and that was what is causing the breaker to trip. He then said its definitely a bad pressure switch and he would come out and replace it for $700 which once again is ridiculous for a $25 switch and 30 minutes worth of work. I told him that the switch was doing its job per the pressure gage and turning on at 30 and turning off at 50 but as soon as a faucet was open the switch would cycle on and off. I told him Id replace the switch myself and save $675 and he informed me that if I did this Id void any warranty he gave me on the pump or tank. I told him that wasnt fair as he didnt replace the pressure switch. He didnt care. I replaced the pressure switch with a new 50/30 and it did the exact same thing. I gave up and called Citywide Plumbing which I have dealt with at work before. He came out and within a minute fixed the issue. He tested the pressure in the new tank that All About Plumbing installed and with no water in the tank it had 52psi in the tank which means the tank was doing nothing. He lowered the pressure in the tank to 28psi and everything is fine. Do not trust this company. They do not know what theyre doing and do not stand behind their work. They wanted to argue with me that I was wrong and then charge me $700 to come out and replace a part that was not even bad. Update 8/1/2017 Are having my father dispute this charge with his credit card company, this company provided false information to the investigator and won the dispute. They alleged that someone tampered with the pressure tank after they left which caused the problem. The problem with this theory is that if the water was working why would anyone need to "tamper" with the pressure tank. No one touched the pressure tank until I watched my new plumber release the air from the tank. I have a statement from my new plumber stating exactly what he did as and Im working on getting a statement from the manufacturer of the tank stating that they are not precharged at 28 pounds like this company claims and that the pressure will need to be set on the job site after the tank is installed. I will be reopening the dispute and will not give up until this company pays my plumbers fee of $500 when he fixed the problem. In the end this company saw an opportunity to take advantage of an elderly couple and decided to do so. I will be posting this review on every site I can find as well as filing a complaint with the better business bureau.

Bobby Eaves

My rental house had a backup on the septic system. Tenants texted me at 6 in the morning, I called All About Plumbing at 7 and they were able to fit me in that morning. They worked at it until the problem was fixed and it wasnt easy. Everything was done by 10. Great to work with James and price was exceptional for the amount of time and effort.

Theresa Smith

New to the area and I called these professionals because I had a bathroom plumbing issue. They were very professional although they did not have to come out I appreciate their honesty and the fact that they saved me money by offering a few simple tips. I would definitely contact them should I have any future plumbing issues.

chris garland

All about plumbing saved the day and my wallet micheal and son told me i needed a new system for over 10000 dollars!however all about plumbing fixed the problem for a fraction of the cost that micheal and son came up with they took care of me and my familys needs.

Ernest Sharpe

Very professional job...A pleasurable experience which helped to reduce the stressful problem we had with a busted water heater...will recommend to all i know.

Octavia Spann

your drivers shoild not cut traffic off with tje company vehicle. I had two children in the car with me. waitig a few more seconds would not have hurt.