Address: | 825 Diligence Dr Suite 126, Newport News, VA 23606, USA |
Phone: | +1 757-873-3636 |
Site: | buypeninsula.com |
Rating: | 3 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
MS
Ms Bette
We dealt with an agent named Cassie Bends at Re/Max Peninsula. She showed us a house we found on the internet that we wanted to buy. Once under contract she was fine for a week or two then repeatedly ignored phone calls, emails, and requests. She was unable to produce necessary documents for settlement, which she blamed on listing agent. Although it was her job to get them to settlement. We sat at a settlement table 3 times over 5 days until she got it right. Her ineptitude cost us nearly $1000 in additional moving fees and a great deal of stress. After all this drama she initially tried to blow off a request from the title company for a required document for 3rd scheduled settlement. However she did find time the day before the 3rd settlement to arbitrarily instruct the title company to add an additional $295 fee to the settlement sheet to be paid to Re/Max Peninsula from OUR funds. Needless to say we did not pay the illegal fee she treacherously tried to sneak onto the settlement sheet. Had she not done this we would have chalked it up to inexperience and moved on. It is obvious that Re/Max Peninsula is not supervising their agents --poor job.
DO
Doug Newbill
Only because 0 stars was not an option!! BUT, Make up Your own mind!! My Mothers house was on the market OVER A YEAR!! Bob showed this house 3 times in over a year, 2 times AFTER She died!! 1 time in 8 MONTHS!! But he sure wanted to drop the asking price after 2 weeks, and 3 more times within the first 6 months! Eventually the house was foreclosed on, turned into the reverse mortgage company 8 months AFTER She was Dead! He was recommended by one of my Moms friends, I am NOT inclined to give the same recommendation to Any of this companies Agents!
NE
Neely Vollette
Horrible experience!! Im giving one star only because I cant put 0. Dealing with agents Victoria Jenkins and Deborah Giese. They have lied so many times, refuse to do any work to the property, and are nasty and rude when contacted. DO NOT USE REMAX PENINSULA!!!!!
AM
Amy Ulisse
Im not sure what the previous poster is talking about. Victoria and Deborah are wonderful! They were able to get my application expedited and now my parents are on their way to living in a beautiful house they can call home. I cant thank them enough!