Address: | 12940 Plaza Dr, Richmond, VA 23233, USA |
Phone: | +1 804-550-3200 |
Site: | paramountbuilders.com |
Rating: | 4.9 |
Working: | 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM Closed Closed |
SU
Suzie Pegram
It took them 15 months to fully finish installing our windows correctly. They never replaced all the wood rot like the contract stated, until we pressed them and pressed them over the contract. The workers were unprepared and mostly in the dark about what was going on or why they were at my house. Bob, the supervisor, also family, was incompetent, foul mouthed, and told my wife to have her husband call from now on, and after speaking with Bob, he said he just wanted to talk to me and then I can let wifey know that way. I informed the headquarters in either Virginia Beach or Hampton Roads of Bobs incompetence, sexism, and just overall rude, foul mouth demeanor, considering this company claimed to be Christian, and the headquarters buried our complaints and concerns and did nothing to address Bobs behavior. Bob had is administrative assistant call us and basically, she indicated that if she couldnt address our issues in the next 3 weeks that she would be terminated. From the sales team to the workers, they over promised and under delivered. They will tell you that they stand behind their products for a lifetime, and then charge you later if there are any problems. They tell you that your windows or doors are custom, but have a warehouse full of them. They told the workers sent to my house that I cussed out the last guys and tried to physically assault them. I had not idea this was being said about us until one of the workers said. "You guys are the a**holes that Bob said you are..." The windows they sold were great products, but you can expect to get the full benefit of new windows with a A+ windows and D- installation... Save yourself the time and headache and dont deal with this horrible company.
SI
Sidney Griffin
Our experience with Paramount Builders started with a young man canvasing the neighborhood for work and asked for a drink of water. I obliged, bringing Isaiah a glass, and we started talking about repairs on our 56 year old house we just bought 7 months earlier. We talked about the siding, trim and windows, which I mentioned needed the most work as they were original to the house. He called in to his base office and set up an appointment for me to talk to a sales representative about windows. He also asked that the company give us a discount on installation to sweeten the deal. A week later, I was visited by Joe Mackey and a trainee to discuss Paramount Builders offering for windows. Having resently sold a contractor grade house, i knew what run-of-the-mill contractor vinyl windows were like. Despite the very long discussion and presentation (3+ hours!) I was convinced that the windows we were getting we of high quality and would save us money over the old drafty windows, some which didnt close properly at all. Once we agreed on the deal, the process was simple. Joe did a quick measurement and count on the existing windows which was followed up by another employee who would be part of the installation team. After 3 weeks, we get a call to schedule our installation. When the team arrived on time at 8AM, they got right to work taking out the old windows and installing the new ones. For 19 windows, the work took only 5 hours! The results were beautiful windows that closed properly, kept out the sound and heat with the triple pane glazing, and look so much better than the originals! We look forward to saving some money this winter. Thank you Paramount Builders!
KI
Kimberly Grob
My family and I were glad of the customer service, and attention to the budget that we were set on. Tony Bradshaw came to our house and didnt mind waiting with my husband until I got done with work. To be honest I wasnt interested at first but when Mr. Bradshaw broke things down I saw the benefits of the products. We settled on getting all of our windows done last year. This year we are about to change our doors and gutters. If you are looking for someone that will work with you budget and listen to what your familys needs are ask for Tony Bradshaw.
MA
Mary Ward
We purchased windows and doors from Paramount Builders. We have been very happy with the range of colors offered, styles offered, the quality and the price. Our sales representative, Anthony Bradshaw, has been great- very detailed oriented, offers great suggestions, always on time and just a very nice young gentleman. Overall we have been very happy the product and service. We would highly recommend Paramount and Anthony.
NI
Nicholas Irwin
Paramount Builders must have excellent training and standards. Anthony Bradshaw has come to my home on multiple occasions and I have bought from him for a couple of very simple reasons: Anthonys integrity and professionalism, the quality and workmanship during the flawless installation process, and the wonderful customer service that is constantly offered. I highly recommend!
LY
lyle johnson
First I would like to say Tonji Cooke was very informative and jolly. This made the appointment a whole lot easy to accept the improvements I needed to make to my home. no pressure all facts!!! The installation process was smooth and they guys were very professional. I would recommend Paramount Builders to anyone. Make sure you ask for Tonji Cooke!!!
CH
Chris Grob
Tony Bradshaw is a dedicated and loyal worker of Paramount Builders who cares about the needs of his customers. This is evident in the long hours he puts into provide each customer a top of the line home improvement experience that will last for decades. Tonys pursuit of excellence continues with Paramount Builders.
VA
Van Crudup
My experience with Anthony Bradshaw was very enjoyable. He was very personable and just a joy to be around. Unfortunately I was not able to take advantage of his offer at the time, but I will say that if you are looking for exterior home improvements, Anthony Bradshaw and Paramount Builders are the way to go!
RU
Ruben
Anthony Bradshaw came to my elderly parents home and behaved exceptionally. I try to help them out from time to time and try and make sure no one takes advantage of them. Anthony was patient and kind. He educated my parents and myself. I would be happy to recommend him and his company.
MA
Marc Heaton
Paramount Builders has been a joy to work with. Anthony Bradshaw came to my Chesterfield home and was very polite and educational. By far the easiest sales person I have ever had the pleasure of dealing with. I would like to recommend both Paramount Builders and Anthony Bradshaw.
JE
Jenny Vereschagin
Hi, my husband was approached by Anthony Bradshaw and we were amazed at how many choices they had. We had one problem area in our home and that was gutters but we didnt know all of that information about our siding. Anthony Bradshaw was very helpful and worked with our finances.
JE
Jesse Jurgens
Our sales experience with Anthony Bradshaw was excellent. He was patient and thorough in explaining our options without pressure. Despite a minor scheduling miscommunication, we are very pleased with the work done and our overall experience with Paramount Builders.
MI
michelle mattingly
Just wanted say that todays experience has been wonderful. Anthony Bradshaw really went above and beyond to help us. We are getting so much more then we planned and within our budget. Thank you so much for your time today, I cant wait to build on future projects!
CH
christopher peyton
Paramount Builders and their Sales Representative, Anthony Bradshaw and Lucas Roark were very professional and informative. The installation process was very smooth and efficient. If you need some work done to the outside of your home, ask for Anthony or Lucas!
CH
Chae Yeon Kim
Anthony Bradshaw came over to my familys house and should us many products. He listened and worked very hard to get the payments in our budget. We were able to fix our windows, doors and siding with his help. If you need any help contact Anthony Bradshaw