Address: | 6880 Commercial Dr, Springfield, VA 22151, USA |
Phone: | +1 703-750-0403 |
Site: | storagepartnersllc.com |
Rating: | 4.2 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM Closed |
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Jonathan Matias
The facilities are excellent, security is stellar, and staff is friendly. Unfortunately, their administrative side is questionable. One day, without warning, notice, or invoice, our organization arrived at our units to find them physically locked. Even though we had payed in advance for a full year, we were locked out for "non-payment." No staff was present at the building, so we were unable to properly access our units. Later, I asked the front desk person why they didnt mail a notice or call and leave a message saying that they considered us "past due." The person said, "It costs too much money. Its too much trouble. Its your responsibility to know how much you owe, and when you owe." It mystifies me why we would be locked out without notice, even though we were paid up. We greatly value the quality and security of storage here, but I am constantly worried that we may be locked out of our units and denied access without notice, for no apparent reason. Thats why I rate them poor-fair.
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Norman
This is my second time renting a storage space from Backlick Self Storage. I find the facilities clean and well maintained at all times. The office staff are always kind and helpful. This is my second time within 10 years choosing to do business with Backlick Storage over the local competition and highly recommend others to do the same!
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Carol Pratt
I have used this storage facility for almost two years and have had no problems. I have two units in the indoor so I could access the units items no matter what the weather. The staff has always been helpful.
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Steven V
Very clean facility, friendly staff, easy access to units and secure
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Mike Pelkey
Clean and accessible at a reasonable price.
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Eric Seaver
Kind people. Good units.
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Manny Alfaro
good choices