Address: | 8890 Miller Rd NE # B, Bainbridge Island, WA 98110, USA |
Phone: | +1 206-842-1067 |
Site: | bainbridgeislandautorepair.com |
Rating: | 2.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Elle Tatum
I have had the most wonderful service at Bainbridge Island Auto Repair! A few months ago i acquired my dream car, a 1990 Mercedes. I got it for a song, but with guidance from Keith at BI Auto Repair, i went into it knowing that it would take some extensive repairs to get her in great shape. I have had some major repairs, as well as a few minor things taken care of thus far, and each encounter has been a wonderful experience. I know that they have given me a break consistently - the repairs have been perfection and the service awesome! Every person there, including Keith, Sabrina and Kai have shown excellence unfailingly, as well as the others that cheerfully have interrupted their work to give me a ride to wherever i was needing to be. I just had a minor repair done - they had my car less than 24 hours, and when i picked it up, it blew my mind: they had cleaned the inside of my car - vacuumed, armor-alled throughout, and lo-and-behold, they had washed and waxed the exterior (which was sorely needed after our week of foul weather), and these things were done as a courtesy (WOW!) I love that they are so conscientious and it is obvious they take great pride in their Mercedes service. They have also patiently taught me how to care for my beautiful car, taking notice of every detail of her needs, and she is being restored to perfection. I REALLY NEED A PLACE LIKE BAINBRIDGE ISLAND AUTO REPAIR- it has been perfection throughout this process. I feel very grateful to have them to rely on!
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chuck Ukeeth
Horrible place , as you can tell from the out side of the building. I should have never gone any further than that. And i can only wish now that I never took my car past the outside. If you are unlucky enough to fall victim to these sidewinders, I hope you intend to scrap the vehicle they are attempting to repair. I guess because I was a "Self-pay" customer and didnt have an insurance company backing me, they figured they could do all sorts of fraudulent charges for work never performed, and the half-axx work they did attempt was dangerously incomplete. They didnt even reconnect my seat belt!!! Stay away!!! Stay far away...you will regret it if you dont.
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Ms. Banks
Please stay away from these scammers. I brought my car over with very specific instructions on what needed to be done. Received a quote for wrk and ended up being a couple hundred more dollars than originally quoted with no prior warning..... they like to take advantage of hard working ppl. Work listed on my receipt does not reflect the work done. Now i cant even pop my trunk open. Now every time i call i get an excuse as to why i cant talk to the person who did the repair. Total waste of money. Wish i could take it back.
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Marcus Mabrey
Well, Ive been going here for as long as I have been driving. This place has been great. Keith and his team behind him has been vary knowledgeable. The thing that has impressed me over and over is that no car is the same. They have always gone above and beyond on work they have preformed by attacking each job the same. Their processes are the same as factory in regards to diagnosing and preforming work. Great Company and Great Place!
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Susan Lawrence
Ive used this auto repair shop many times, for many vehicles over the years. As long as it has been owned by Keith, Ive had consistently good experiences and fair pricing. In my experience, he and his staff have shown good integrity and good technical knowledge, whether my car was European, American-made or Japanese.