Address: | 6011 E Lake Sammamish Pkwy SE, Issaquah, WA 98029, USA |
Phone: | +1 425-654-0702 |
Site: | issaquahtruckrental.com |
Rating: | 3.7 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–12PM |
PB
Pbnjs Calendar
If I could give ZERO stars I would. TOTAL crooks and liars. I just moved here and needed to rent a truck...I chose Issaq Mini Storage to rent a 12 foot truck to transport some belongings into storage unit as their price per day and charge per mile was reasonable and less than other bigger companies such as U-Haul or Budget....upon renting the vehicle I was informed that the truck needed to be retuned with the fuel gauge on full otherwise a service fee of $15.00 plus gas would be charged back to me. I fueled up the truck as my service contract stated and the gauge read WELL ABOVE the full line. HOWEVER despite doing this (took pictures of the mileage and fuel indicator) I was charged the $15.00 service fee plus gas. Upon inquiry as to why I was charged wrongfully, I was told that when I took possession the fuel gauge was above F and that I failed replace enough gas. As my picture proves, I did replace all of the fuel and then some, but despite this, the manager refused to provide me with a refund. The wrongful charge doubled my bill, in fact exceeded the cost of the daily truck rental. BEWARE, DO NOT RENT A TRUCK FROM ISSAQUAH MINI STORAGE. And BTW their storage rental fees are well above their competitors in the area-shop around. So much for supporting local business; not a very kind welcome to the area.
LI
Linda Martin
Called them to use a special advertised on their website (receive Augusts rent FREE when you pay Septembers rent at move-in on any of our storage units). First they told me they only had one left of the size I wanted. Then they told me the size storage unit I wanted was not included in the special. Classic false advertising/bait and switch gambit. Not a company I want to do business with. Let the buyer beware.
GE
Gene Gladden
When we moved to the area in 2007 I rented a truck without any issues. All went well. Then in 2012 we started using one of their storage buildings. All has gone well. Its a local business, with local folks, doing a good job.
RO
Robert Crabtree
Convenient for shuttles