Address: | 5868 Pacific Ave SE Ste B, Lacey, WA 98503, USA |
Phone: | +1 360-890-9288 |
Site: | patriottowing.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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leeanna maguire
I lost all fuel pressure on I5 exit 95 at 8pm on a Saturday night. I called AAA and they couldnt get service out to me and told me I had to find my own tow truck and that I would have to find a cab (which would have been $100) bc no tow company can transport 3 people. I called a few and Patriot was the first, they didnt answer at first, and neither did the second company I called... I am so tired and frustrated, had been driving all day and just wanted to get home... By the time I rang third, just 3 minutes after missing my call, the manager/ owner of Patriot called me back... When I said hello he must have heard my frustration bc he was very concerned above all else that I was safe and in a safe position... Then he not only got a truck to us in 18 MINUTES!!!!! He also made sure that they brought a truck that could transport all three of us, even though my car did not require the equipment load that this tow truck possessed, they still sent it just to make sure I didnt have to spend another $100 on a cab. The driver was very nice... He helped us find our keys I lost (it was a long day) and them helped us get our jeep into the parking spot: both gentlmen calmed my nerves immediately, it is always so amazing to see/experience honest real genuine caring customer service!!!! Thank you Patriot!!!! And I think with your logo you could pull off Seahawks shirts, without it being confusing with the Patriot part.
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alec chase
The owner Bill is an outstanding character! Not only worked through my terrible navigation skills, and poorly placed vehicle with a smile on his face. But he saved me 100s in the long run. I had planned to move it from one spot to the next(cause my driveway was full) until I could get it fixed. His network system brought me to Expert Auto repair LLC where they beat other quotes I got from other mechanics. I also lost my keys to this vehicle. So Bill called up Sampson Locksmith where he also knows people and got me an awesome price there too. All in all, I got a cheap, friendly, reliable tow, and a bunch of other things I needed for my vehicle all checked off thanks to this guy! 10 stars if I could!
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Julia Felix
My husband and an employee were stranded in Tacoma today (Sunday) after getting a flat tire. Bill was incredibly honest and helpful, looked up what reliable companies were closer to where they were stranded so we could save money, and helped me figure out exactly what information Id need to tell these other companies so they would arrive with the proper set up. I was so stressed out and frazzled when I called, but when I was done talking with him I felt so much better about everything. Thanks, Bill, and if I ever need a tow closer to home, youll be my first choice!
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Jered Boyd
Called at 4PM on a Th. Dispatch said less than 30 min. Casey arrived less than 10 min later. Flatbed, very quick hookup. Casey was friendly and helpful. Fred Meyer, Lacey to Bryans Auto. While thing done in less than 45 min. Will use again and recommend to others. Thank you Casey.
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My Ranger Biz
This is one of our nationally recognized Veteran businesses. The owner is an Airborne Ranger who served gallantly with the 2nd Ranger Battalion and is well respected. He continues his service to others by treating his customers with respect and showing that Rangers Lead the Way!
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Glenn Schworak
My motorcycle broke down on the interstate. These guys came out quickly when no other provider would. They had a proper motorcycle tow rig and the driver was friendly.
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Brad Carpenter
Military Vet Owned and Operated! Bill will take care of you, hes fast, fair, professional and very precise! -bc
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Dave Lucas
Punctual and efficient. The owner, Bill, is friendly and a straight shooter. Highly recommended.
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Vivek Billa
Bill is professional and a very good man. Thank you Patriot Towing for helping me.
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Dan Benkarski
Very fair