Address: | 2524 Pacific Ave SE, Olympia, WA 98501, USA |
Phone: | +1 360-754-4516 |
Site: | advantagelockolympia.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–2PM Closed |
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Daniel M.
Every small business could take lessons from this guy. Understand it is a one-man show so he isnt always in the shop. If you need a key made it is best to call ahead because he may be out rescuing someone locked out of their car. But he will go above and beyond to make sure you are satisfied. I had an oddball key for a motorcycle with locking bags and trunk. He stuck with it and finally customized something that would work. Then he didnt charge me because it wasnt a "perfect" solution. Well, it worked fine and it got me out of a pinch. You dont often find that kind of integrity any more. Needless to say, I insisted and paid him anyway. It was a small token especially considering how much time and skill he put into it. Give this guy your business, you wont be disappointed.
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Noreen Ryckman
I accidentally locked a 70+ year old steamer trunk for which I have no key. It was jammed and Jim persistently worked on it and succeeded in getting it open for me! Not only that, but Jim was very friendly, knowledgable, professional, and clearly a hard worker. Note that it appears Jim is in high demand, so its best to call ahead. I was there on a Monday morning, and there was a constant stream of walk-in traffic, and the phone was ringing off the hook. Probably because he does such a great job! I would highly recommend Advantage Lock & Key!
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W&S Struever
I would recommend this company to anyone who looses or is locked or of their car. I lost my keys in Costco and have no spare and called this company and they sent out Owen . He got my car open so I could put my 1 year old daughter and mother in thecar and had the key made within 30 mins and was so helpful and courteous to my family. He was so concerned that the first thing to do was get my child in the car. I can not express how amazing Owen and this company. Thank you so much advantage lock and key especially Owen you are the best.
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Joseph Rasmus
Was blown away by this place. Im a disabled Vet and my motorcycle gas tank had been stuck shut for a month. I barely had enough gas to get to the locksmith. It took about 20 minutes and I had 2 working keys, the locksmith surprised me when I asked what the damage was and he stuck his hand out to shake mine and said "Thank you for your service. That was the 2nd time in 17 years of being an amputee that anyone has shown that kindness to me. I wish I would have caught his name to thank him properly.
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Chelsea Hicks
Locked my key in the car only a few businesses down from this place. I went with him because he was closest and so glad I did!! He was there in like 10 minutes, only took him a few minutes to get into my 2013 Camry and he even threw in a free extra key. Key doesnt have a chip in it so it wont start the car but at least I have a back up in case I lock the other one in the car again!! Such a nice guy!! Very good price too! Thank you so much!!!!
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Jamie Glasgow
I dont often review businesses, but Advantage Lock and Key has provided me exceptional service on several occasions and Im compelled to share my opinion. Its a small shop, and the owner / operator is good at his trade, great with customers, charges extremely fair prices, and stands behind his work. If you need a locksmith in or near Olympia, you cant go wrong with Advantage.
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Brian Schenk
I have known Jim for about 14 years and have done business with him many times. He is just one of those really kind and helpful guys. I called him today and asked for some door security advise and he was glad to help me even though he didnt make a penny. He is a rarity. (Please ignore my picture. My wife was playing around with a new app on her phone).
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Troy Beedle
Bad customer service!! I waited in line!! finally my turn, he starts on my truck box, than customer Walks in and helps her, between this another customer Walks in he had enough nerve and says looks like it be a few more min. What he was saying is, there time is more important than mine.
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Amanda Driffen Brooke
My key broke and it only took a moment to fix. The guy that fixed it came out to the car to make sure it would start. It was close to closing on a Friday night. I had been stuck in traffic trying to get there and the first place I got too closed early. So it was a relief.
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Anonymous User
Great service! Was leaving town and needed to change locks on my house asap. He was over in 20 minutes and finished changing all locks in under an hour. Keys and locks good quality and work well. Very professional, polite and efficient. Would use again!
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James Teixeira
The gentleman behind the counter was friendly and helpful. Although he wasnt able to help me out with what I needed, he pointed me in the right direction and was very knowledgeable about the key I had. I will return here for all my future key needs.
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Kayla Gonzales
I highly recommend this place to anyone. Great customer service and very friendly as well as amazing work! He even stayed open a bit longer to ensure I was able to receive my new key. I will definitely return for any work I need done in the future.
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Scott Casterline
Great customer service. I showed up before he was open and as soon as he got there he hopped out of the car and started working (still before his open hours), took him about 30 seconds and I was on my way. Super friendly and professional.
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Layne Behling
really good service guy was vary nice did great work and made sure the key worked for me and stayed tell it did took a few trys but got it to work guy gave me a really good price too
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J Somerlott
In-store lock rekeying- called ahead to make sure he wasnt out on a call. Was fast, friendly, cheap, & effective. Threw in free key copies too. Would definitely use again.
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Alanna Hicks
Tried to stop buy during hours that it was stated ad open and twice there was no one there with a return later sign. Ended up going to Lowes for my key making needs.
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Anonymous User
So quick, knowledgeable, reasonable, and courteous. Will never waste my time copying keys at Walmart or Home Depot. He even stamped my keys for easy identification.
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Christopher Vargas
Great great great service this guy stayed open an extra 10 minutes to help us out with my wifes car broken key. Got two made for under 10 dollars. Thanks!!!!!
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Douglas Crook
I have used Advantage Lock and Key for years and have always had excellent, professional service. They are always prompt and courteous.
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Julie Palmer
Quick and knowledgeable. My son said "If there had been a tip jar, it would be the only place Ive ever been that I would have done it"
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Lucas Howe
Made a copy of my transponder key and didnt rip me off. Would recommend to a friend and will return if I need help again.
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Jake Trapp
Jim was awesome, caliberated a new lock to fit my key and even showed me how to do it. A true master of his craft.
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Selena
He was very nice and helpful! Im glad my family member recommend him to me!