Address: | 16825 Tye St SE, Monroe, WA 98272, USA |
Phone: | +1 360-282-5880 |
Site: | storagecourt.com |
Rating: | 3.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–6PM 12–6PM |
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Jennifer Steidl
While renting a unit at Storage Court Monroe my experience was uneventful. Their rules are very strict but I imagine that is standard. However when I decided to end my rental with them I abided by their rules of giving notice by the 10th of the month and vacating by the 31st (which I actually did on the 28th). It was to my surprise and dismay that I was charged for the following month even though I had ended my rental agreement. I called to complain and was told they could not issue me a refund because paperwork had to be sent to the coorporate office and may take up to two weeks. I was very unhappy because of a leaner month due to time off during the holidays. Two weeks passed and I still had not received my check so I called again. They said they would check into the matter.....I heard nothing. One more week and I called again only be be given a similar answer. Another week passed, another phone call, nothing..... This business has failed on all levels; first they did not end my billing when I vacated my rental, then they did not refund me the money, then they did not refund me when they said they would, then I was not given good service with my follow up calls. Beware!!!!!!
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Louise H
Female tabby cat found here at the storage units if you know of anyone who has used this location and list their cat! Maybe she got in a moving truck and got out here ? Please contact the office for more info .
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mike setzer
Great location ,Very secure , Clean , Well managed , the Associate manager Julie Jones was very pleasant and answered all of my questions . I would not hesitate to use Storage Court of Monroe again .
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James MecQuesta
Rented a spot to store my RV. Slick security - Ive never been nervous about anyone getting into my RV and renting a spot was super easy.
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Charles Eakins
No way to set up autopay, been charged late fees several times because of it. Looking for a new place.
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Kelcie Hahn-Edgecombe
Decent rates and high security
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Sara Pittman
Convenient and very nice staff
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Dylan Windham
Fairly priced
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Maria Perez
Nice people