Address: | 15145 NE 90th St, Redmond, WA 98052, USA |
Phone: | +1 425-341-4604 |
Site: | redmondautorepairshop.com |
Rating: | 4.4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5PM Closed Closed |
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Anonymous User
I sent my car once for an oil change and the guys called me a few hs later to tell me that they found my car needed some maintenance as per some issues encountered. Bcs I was to make a long trip a few days later I didnt want to take the risk of underestimating that and went ahead, paying $750 for those supposed issues but assuming the guys were honest. A few months later I took my car there for the next oil change and, again, was later called to be informed that some serious issues were found, those needed to be addressed for $1,500. I decided that time to refuse and send my car to my old service (that was further). They reviewed my car and found nothing wrong. They dared to call RA pretending they were a friend of mine curious about those "issues" and RA answered those were recommendations based on age and mileage, mostly preventive but nothing urgent. I cleaned up my conscience by making you aware of your danger if you send your car there.
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Willie Wheeler
I brought my car in because it was idling roughly and having trouble going uphill. Luke said it sounded like misfiring and did the investigation. He did a couple separate tests, and they both led to a diagnosis of "replace the computer". He said that while hes seen that be a correct diagnosis maybe four times in his career, he didnt want to have me spend $800+ on what he considered to be iffy. So he referred me to the dealer without charging me for the hour of labor he did. It turns out that it really was a problem with the computer, so the dealer fixed it. While Im sorry that Luke didnt directly benefit from what turned out to be a good call, Im glad to be able to tell people about my positive experience here.
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Anonymous User
Very Honest, I was very happy with the professionalism that I was shown by Luke and his staff. He has given me two estimates that we much lower than I expected for repairs my car needed. I feel that his lead mechanic Jeff, is very knowledgeable and honest as well. They usually get my repairs done on the same day I drop off the car, which is nice when you are a single car household. I took my car to a dealer who told me there was nothing wrong with the car, because all they did was plug in there computer, but it was very obvious the car was having issues. Luke fixed and got me my car back it in a timely manner. I would in good conscious recommend this shop to any and all of my family and or friends.
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Anonymous User
I thought this place was great. I brought my car in for same-day service without an appointment. I needed a new water pump. I saved over $100 going here instead of Kellys in Bellevue, and it was a much more convenient location for me. The service was exceptional and very friendly, especially the mechanic and receptionist, Steve. The owner (Luke) drove me home after I dropped off my car in the morning, and he even offered to bring me back to the shop in the afternoon to pick up my car. The office was very clean and tidy too. I definitely will come back to this shop for repairs; I wish they did auto body work too.
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Brad Vorhees
Ive been doing business with Lukes auto repair in Redmond for several years now, and theyve always impressed me. The shop is clean and organized, with one of the most comfortable waiting rooms Ive seen in an auto repair shop. They always get to the root of the problem quickly, their pricing seems very fair, and their customers service is always a pleasant surprise after having dealt with other auto repair shops with no notion of what customers service even is. I highly recommend them!
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bobluhrs
Brought my difficult to work on car, a 1984 nissan 300zx turbo, over 32 years old, and Lukes worked on it, did a great job for reasonable price. We found I needed another part, which I bought myself, and they are going to install for me when it arrives. The car is my favorite, and I have kept it on the road despite few mechanics who will work on it. I really appreciate the competent help and reasonable prices at Lukes.
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David Becroft
The people at Lukes are really friendly and courteous and they do great work! Ive been having my Ford Focus serviced here for the past two years and its been a pleasure. My car is healthy, the rates are fair, and the service is good. Ive heard plenty of horror stories about bad auto mechanics.... Its really nice not having to worry about my car or my finances when I go to Lukes!
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Steven Daubert
Brought my car in for a transmission problem but much to my surprise it turn out to be a bad fuel filter .Luke was able to figure this out very quickly and get me back on the road for pennies compared to what I was thinking .Thanks Luke and staff . Steve
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Kevin C
clean shop comfy waiting area, quick scheduling, reasonable price, and the owner is an honest business man who does not try to upscale anything. Finally found a shop where I dont have to drive 30 min to! thanks Luke!
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Yogesh Raja
Went for emission diagnostic. Gave estimates on phone of $430 and when I denied doing work, gave estimates of $359 in written. Also charging way too much for components. Will never recommend anybody to go here.
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Jack Elder
Friendly & Knowledgeable staff. Handled all my concerns and got my car running again in a timely manner and at a reasonable price.