Address: | 22647 Redmond-Fall City Rd NE, Redmond, WA 98053, USA |
Phone: | +1 425-836-7466 |
Site: | stingrayautorepair.com |
Rating: | 3.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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GOPI PRASHANTH
I went to StingRay auto with an issue that sometimes when my car heated up the steering wheel was shaking visibly. They root caused it to a transmission issue and told me I had to replace the transmission. I paid 5Gs and got it replaced. Came back and within 3 weeks saw the same problem again. Went and talked to them and they said they could not reproduce the issue and this is when they started being defensive, and made statements like “this has nothing to do with the transmission we changed” - huh? Did I not come to you for this issue.. so why did we replace the transmission? They told me the transmission anyway needing replacement. I’m an idiot to have trusted them instead of getting a second opinion. Second time they kept the car, did a free oil change and told me the issue could have been because of low oil. Very next day I was driving on 520 and saw the issue. I took a video and called them from the car. They were now in the stage of washing hands off. “This does not seem like a structural problem - it should be with the tires - wheel balancing etc…” I got frustrated and took it to Goodyear in Redmond. I showed them the same video. Their mechanic Omed looked at it, drove the car, reproduced the issue and diagnosed it to the Left caliper seizing and unable to turn the tires once it heats up. This is what caused the issue. They fixed the issue in 4 hours and I was happy. Stingray have low quality mechanics who can’t diagnose problems, they don’t own their faults and blame others without even fixing the problem. I have a lawsuit coming up for them as I’m a lawyer by trade so don’t expect to get oil changes from them any more. If I were you, I would check if they actually replaced the oil or just reset the oil change indicator and sent the car right out. The one star in my review is because I cant give zero and still post.
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Sarah Kish
I got in a really nasty car accident a year ago, a lady turned into me out of nowhere on a straightaway, and I instantly feared about what I would do about finding a new car. God placed all of the pieces together for me and has faithfully brought the most honest, hardworking, quality, and knowledgeable men into my life over the last year to piece together my new adventure vehicle. Now Im a poor college student and extremely money savvy. I wanted to find quality at the cheapest price (tough to do and kinda an oxymoron in some ways ;) ) Jason most definitely deserves high praise and will take care of you! As a woman shopping in the auto industry, Im even more vulnerable to scams and no reliability, so Im extremely happy to share with you all my recommendation for a reliable, honest businessman to support on the Eastside! He solidified a honest business persona for me to follow as my Senior year comes to an end.
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Frank Dai
Kind of in a weird location where you have to be able to make a quick left or else you could be the cause of a backup. Appointments can be hard to come by if you need something right away. They are pretty busy with oil changes due to the number of Groupon that they run for the service. I think they hold the best value for the standard oil change. Can get one for an average of $12. Even if you dont have a Groupon, they have a sign that says that they do it for $16. If you need an oil change, try to plan it so that you can get it done in time. I havent got anything else done except oil changes, but reviews are mixed on Yelp with the prices.
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Gee Hen
The work they perform is good, however they are over priced. Usually the dealership is 15% higher than independent shops. Not the case regarding Stingray. They are usually equal or higher in price than the dealership. I might as well stick with the dealership or find another independent with reasonable pricing.
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Miss Megan
Great guys! We popped a tire a few blocks away from their shop with no lug wrench, uh oh! When we rolled up these guys helped us jack up our truck and swap tires for no charge. That was super awesome nice of them!! Great customer service even for people who arent customers! They saved our day for sure.
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ishtiaque hussain
Excellent customer service. Quick on getting things done. Had my oil change with them earlier. Today when I went for the free brake inspection again, they gave me honest opinions. Didnt try to scare me and get it repaired at their place like another company. Highly recommended! Thank you guys!
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Thunder Mountain
Just had my 1993 GMC Sierra serviced there for a water freeze plug leak. Extremely professional, friendly and efficient. Im very pleased with all their staff. Pleasure to do business with...Five Stars....
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Puneet Vijay
Good place easy to find. Staff is polite and helpful. Small garage, good for oil change and regular service.
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Saurabh Gupta
Shop was closed at 9am (my appointment time) even though business hours on the door say they open at 8.
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Chip Barron
Very helpful and professional staff. Quick service. Its no wonder theyre so popular.
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Shahbaz Ahmed Butt
They are really good. Went there with groupon and they are quick.
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chi huang
Great service! Will go there every time my car needs inspection.
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王文军
Very fast routine service if you have reservation.
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Tarun Batta
Quick and cheap way to get oil changed
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Vlad Razumovich
Great place, honest guys
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Rohit Sand
Always great!
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Danil Rudyi
Overpriced