Click! Cable TV

Address:	3628 S 35th St, Tacoma, WA 98409, USA
Phone:	+1 253-502-8900
Site:	clickcabletv.com
Rating:	3.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–2PM Closed

Location

Photos 19

Reviews 20

Terry Kayser

I thought that I could get more service for my money if I cancelled my click tv, and go with Xfinery. I had the xfin. guy install my new stuff, and I had my new "money saving" cable service for about 3 weeks when I received my first xfinery bill. I about went thru the roof when I read the bill. The damn charge was $409 for the first bill, (for a 21 day period).holy cow! I realized just how good(and affordable) I had it when I had Click, vs the "lower costing"xfinery (I loaded the xfinery equipment in the car and went on a wild goose chase trying to find where to drop their stuff off, and after running around to newly non existant retail locations, I found where to drop the stuff off, and I made sure they checked off the equipment sku by sku,so I dont get any more "suprises" from xfinery in my mail box. now I am going to go ask for my service back with Click, as for what service I had previous was so reasonable, 3 rooms of service and a DVR, all for under $80 a month, and the customer service people I had dealt with in the past were always helpful and understanding if there was a problem, I was even granted an "due date extension" one time when the bill date and my pay date didnt see eye to eye. dont listen to that xfinery guy swearing your cost will be less if you switch to them! they are full of it, I know, cause my first bill, which he swore would be less than what I was paying Click, when, in reality, was over $300+ more than my click bill. Now I know the way it is, and Im going back to Click.sorry for leaving, click, but we got swooned by the double talk of your competitor, now we know.

Ashlyn Elter

The cable itself wasnt bad but the customer service after we discontinued service was HORRIBLE. I called to canceled our service because I had Comcast coming out the following day to install our new cable. My husband returned the click box the following week. Apparently, click charges you for the cable (even if youre not even connected to their network!!!) until you return your box. The few bucks you save on monthly service isnt worth the bad business practices. Im sorely disappointed by the lack of good customer service while trying to resolve this. I dont believe we should have to pay for something we clearly werent using and had already cancelled. All were getting is the run around now. I would love to get someone on the phone who can actually answer our question and help us resolve this.

Chainsaw2046 smith

The cable service is very good, the Internet, however, is outsourced. The best things about this company are that, 1, when you call, you speak to a living person. Which is alot more than can be said about the larger companies. And 2, if you have a problem with pay per view, or your connection cuts out (which rarely ever happens) they will work hard to fix it. The thing I would like to see is to change the Internet provider, as stated above.

Donna DuVal

Customer for many many years. Sorry I had to cancel the standard plan and go to the broadcast plan I do not qualify for low income help, yet I am. Click had always been supportive and efficient. Best customer service ever. Can I purchase a receiver for my use instead of paying $7.75 monthly? I could then go back to the standard plus plan.

Jeff LaSource

I dont think they turn on internet until after 7am. Also dont try streaming Netflix after 5pm. Their internet is unbearably slow. For the same price, actually cheaper, you can get DSL from century Link. Much faster. You can actually stream and be in the computer at the same time!! Crazy concept! Bye bye click.

Steph Brooks

I use to absolutely love click. I always ordered the HD package so I can get the free movies. They are not free anymore. I would like to get a special sent my way so I can up grade. I basically just use the bare minimum. I can not afford anything else.

Christopher Hoppin

The best cable company in the country! Rates stay low and they are required to not increase too much. You get a live person in Tacoma with no wait time every time you call in. Simply the best and they are local!

Kyle Dunn

Internet is atrocious. 8-midnight, sometimes later, speeds fluctuate to unusable levels. Streaming is a nightmare. Gaming is impossible. And service took 3 weeks to tell us they dont know how to fix it.

M H

Click, PLEASE add your own internet to your cable offering! I want to leave Comcast, but I am turned off by having to deal with a separate entity for internet if I sign up with Click.

Yevgeniy Yurin

Click/Rainier Connect. Worthless for streaming. Advertised prices dont apply to Tacoma.

Sandy Roscelli

Amazing customer service and great pricing. You cant beat this local company.

Kelvin Nguyen

Hooray for local publicly owned cable and Internet Access Provider companies!

Bill Pearson

Love the remodel in the lobby. Great friendly staff. Convenient and easy.

Kat Kn

We have had excellent customer service. Good value with local company.

Kristi Williams

Click! has the best customer service people in the business!