All My Sons Moving & Storage
| Address: | 3713 M St, Vancouver, WA 98663, USA |
| Phone: | +1 360-735-8000 |
| Site: | allmysons.com |
| Rating: | 1 |
Location
Photos 1
Reviews 4
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Franklin Alegria
Do not use under any circumstance. We were in a bind and needed to move on short notice. All My Sons were the only ones who could do it. We would have been better off using absolutely anyone else. This is the third move Ive had done for work and this company was by far the worst as far as move quality and dealing with my claim after the fact. They obviously save money by going cheap on labor. Their movers did not know how to properly pack or protect my items. Furniture was packed without padding causing extensive damage. They were legitimately confused on how and when to pack up different rooms, leading them to ask me for advice and a move that took several hours longer than necessary. Towards the end of the move they asked if I had garbage bags they could use so they wouldnt have to use as many boxes. We obviously did not allow them to use garbage bags and made them continue to box up our possessions. Upon unpacking it was obvious there was no organization used as over half of our boxes were labeled "Closet", including all of our bedding, pillows and pictures that were on the wall. Once we unpacked, we became aware of an extensive amount of damage done to our belongings due predominantly to items not being padded, wrapped or packed correctly. After about two months of going back and forth with Andy Storer we received our forms and were able to submit our claim. We heard nothing from Andy or anyone else and after a month and half called the office to check on our claims status. Upon calling the office we were told our claim had been closed 1 day prior to Andy receiving our forms and 2 weeks prior to their 90 day deadline for submitting a claim. After speaking to the head of their claims to department I was informed that because the claim was closed, it would be "very complicated". They closed our claim nearly 2 weeks prior to the deadline passing. She laughed at us several times on the phone and told us that if we considered suing the judge would absolutely rule in their favor and that we should take any offer they could "help us out with". Bottom line, every aspect of my moving experience with All My Sons has been negative. I have used several other moving companies in the area and would recommend anyone else other than All My Sons.
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ManFred P
Poor communication by the home office, movers were to be at my place from 1-2 pm, they did not show up untill 7 pm, wasted all day waiting from them. The guys were great, but the home office was some of the worst people to communicate with I have ever had. I called them 7 times and they even hung up on me once! I will never use and I do not recommend this company! STAY AWAY!
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Sheri Calhoun
They moved me and stuff was missing afterwards. When I reported they insisted their guys didnt take it so I lost out. Also, I thought the one guy they sent was going to have a heart attack he was so out of shape and slow moving! I wont ever use them again.
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Anonymous User
Would not refund a deposit. "Guaranteed" the price quoted was it (not hidden charges of any kind), then when they got there, wanted to charge us an ADDITIONAL "travel fee" of $100 BOTH ways! What a rip off! Beware!