Midas

6200 NE Hwy 99, Vancouver, WA 98665, USA

Address:	6200 NE Hwy 99, Vancouver, WA 98665, USA
Phone:	+1 360-696-0011
Site:	midas.com
Rating:	3.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM Closed

Location

Photos 29

Reviews 17

Jack Wolf

So.. Im an idiot. Please understand that it was only my second time I needed to get my car repaired. The first time the service now was excellent. No diagnostic fee ($150) as all he had to do was plug in the handheld and he figured it out the problem right a way. Still had to shell out the $700 but it was worth it. I enjoyed the professionalism and efficiency in which this particular mechanic worked. So when I needed service again. I decided to go back, even though I had moved places since then and I was further away. That was a bad idea. Even though I accepted the diagnostic fee (this time) because it was a different problem. I timed the moment they started on my car. It only took them 7 minutes to figure what was wrong with it (and they didnt even need to remove wheels or parts to figure it out). The guy at the counter came out and said it was a big job and the total was going to be about $3100. I paid it and got my car back a few days later. I then realized that after the parts charge (I looked them up and added the usual resell suggestion by increasing the price by 150%), and the diagnostic fee. I was paying nearly $100 per hour on labor. I wondered if that was correct, and no. The average mechanic earns $20 an hour. So unless he had every mechanic in the shop working on my car for three days. The extra $80 per hour per day was completely unnecessary. I would have even been okay with doubling the pay to $40/hour but $100/hour is a bit rich for me. Especially considering they pay their mechanics $13-25 on average (via glassdoor website) or for automotive tech up to $36/hour. Both of which I would be happy to pay. I have more information on this but I need to verify the costs and labor first before I explain further how the amount charged is a problem. Upon further research I have changed this from 2 stars to 1. I will not be returning. Instead I will try some closer to home.

Justine Hanlon

Update Dec 2016: continue to go here 4 years later and am still impressed with the service and cost. Ive gone here 3-4 times to get my oil changed and each time theyve been awesome. Figured out why my car was squeaking, but said the $800 fix wasnt worth it to get the squeaking to go away. Amazing that they could "recommend" me to get something expensive fixed but they didnt push it. I had a headlight that went out and I stopped by to get it changed. They changed it for free! Ive been very pleased with the service and how fast they get me in and out. Ill be continuing to frequent them for sure!

Bill Harriman

Earlier in the day, I had purchased a new set of tires, but soon discovered that they needed to be re-spin balanced. As I was near another location at the time of discovery, I inquired with them midday to re-balance the tires. They told me they were too busy, and to come back two days later. Meanwhile, I returned to this store, and they re-worked me back in, in less than 30 minutes. Even though they were extremely swamped, due to staff being on vacation, they willingly took my issue on. Please see the review on the Orchards location.

Alysha Meadows

Took our vehicle in and had a new car out on. They did a terrible job welding and the car they put in was garbage. I have pictures of the shady unprofessional work that they do and will be sharing with better business bureau. Wish I could give this place a zero star rating and clearly Im not the only unhappy customer. Word of mouth is worse then actual advertisement. When confronting the owner he wanted to charge us 150 dollars to diagnose why the car went bad so quick. This place is a SCAM!!!!!

Justine Bojarsky

I went in to get my headlights replaced, while I waited the women before me was practically in tears because Midas had performed services on her car without permission. The employee said "Well... We can undo the service, but we still have to charge for labor to put it in and take it out." For me, they said they would have to special order the lights I needed, and it would be $569.95 per light! I went across the street and got them both replaced for $12.00 overall I am less than impressed.

Beckie Chen

These guys are always great! I went in once for my brakes to be looked at because they were squeaky and thought for sure they needed to be replaced! To my surprise when they got done looking at everything they said that it was just some dust and my brakes still had a lot of life on them! They knew I thought I was going to be paying for them to be replaced but even so chose not to try to get my money and instead gained a long term customer! I would trust them every time, thanks guys!!

Midas Hazeldell

Mr or Miss Bunnell Fockler, my name is Tyler Costello the owner of the Midas in Hazeldell. I am have trouble finding you in our system, or that you have ever been a customer at the Hazeldell Midas if you would like to bring your invoice in to the shop for a complete refund and an apology from me for any misunderstanding you may have had. customer satisfaction is my highest priority Thank you. Tyler.

Daniel Ridgeway

I took our Honda Civic to Midas on Hwy 99 today because of a rattle noise in the exhaust system. I found Tyler to be very kind and polite. He took the time to trouble shoot the problem and didnt try to sell me a bunch of parts I didnt need. He tried a small spot weld but then discovered a loose bolt which, after being tightened, made the rattle noise go away. Thank you Tyler. Ill be back.

Jaymin Joseph

Brought my car in for a oil change and to get exhaust inspected for a heat shield rattle. Very helpful staff and no attempts to sell additional parts/services that arnt needed (Looking at you Jiffy Lube/Quick Lube). Will be back for future services to this location for sure.

Bunnell Fockler

Biggest ripoff place in auto industry. In for ac recharge. They came up with 900 worth of issues that were not there. Then manager called me a F@#$ing idiot. Tried to put a jack under my car before I could leave. Why would anyone ever go to this business.

Skyler Guess

Seriously impressed with the knowledge and level of professionalism of these guys. Tyler Mark and Donovan made me feel like family while working on my 2004 f150

Tommy R

In not a fan of scare tactics to up sell customers. Thats what I got from midas both times I brought my car in.

Anonymous User

Today was my second time serviced. Truck towed in at 11:00 out at 4:00. Front and back brakes. Thanks Rick!!

Marie X

BEWARE!! Awful experience that has cost me thousands. Whole story posted in yelp if interested.

Anonymous User

easy to talk to, good car knowledge great overall experience. great value oil change

michael H.

Fast professional service. Guy knew what he was talking about!

Lena Moe

Knowledgeable, fast and friendly