Address: | 1529 S 113th St, West Allis, WI 53214, USA |
Phone: | +1 414-258-9911 |
Site: | rozgacorp.com |
Rating: | 4.9 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Victoria Newbauer
I was nervous to have to hire a professional because any last minute, unexpected expense is hard for us. After trying our own ideas in order to unclog our utility sink I knew I was going to have to bite the bullet. I performed a Google search for plumbers in my area and Rozga Plumbing & Heating Corporation was the first on the list and the reviews were amazing. With a job like this you always worry about companies that do unprofessional, poor quality and inexperienced work so thats another reason why I was nervous to call anyone. I called Rozga as soon as they opened and the man I spoke to was extremely polite and professional! He scheduled me an appointment for that same day which, I have to say, I was pleasantly surprised about. I was told that I would get a call from the technician when he was on the way and was even told during that phone call the name of my technician, Dan B. And at exactly the time window I was given I got that call. For the service I was requesting (a clogged utility sink in our basement) I was quoted by the hour. My technician came right on time, came in and listened as I explained what we had already tried. I was hoping that would save a little time because I was nervous that, if it took too long, the cost could add up. Thats just my own personal problem though. The technician knew exactly what to do and got right to work and it took even less than an hour! Who knew he wasnt just there to rack up the dollar amount?! I had read many reviews where that had happened to people working with other companies. I had not read that about Rozga and that was probably just me projecting. After the work was done, our technician showed me the receipt and explained the work and the cost and even had written down a relevant professional recommendation for future work with a quote. Awesome! He made a personal connection when he asked if we were a military family because he has a brother in the service so we had a nice chat about that and he provided a small discount. Im normally not one to take the time to write reviews but having had such a professional and timely experience that was gentle on our budget ended up being so relieving that I knew I had to write one! The cost was well worth the work and I will definitely be using Rozga Plumbing & Heating in the future!
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Tra Sc
First off let me say I was quite a wreck and stressed about my situation before they came out - which they handled very well. I was nervous about everything and wanted as little mess/disruption as possible. I had Rozga out prior to having some cosmetic work done on my bathroom. I was able to get an appointment the next day without any issue and they were there within the time frame I was given. Once they were at my house Jason and Eric listened to my concerns, worked around the requests that I had, and performed the work in a professional manner.They kept the work area clean and tidy during the entire process. I have a lighter color of carpeting and always worry about contractors messing it up - they wore booties to cover their shoes and made sure to have all the removed items contained prior to leaving the bathroom as to not get any mess on my carpeting. Before leaving they made sure to explain what they had done, show me how to properly use and access the items they installed, and answered additional questions. They also were very patient with me and that was much appreciated due to me being overly worried about everything in this process. I will have them back to perform more work after I pick out my plumbing fixtures. Very pleased with the timeliness, cleanliness, and the way they explained things.
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Amy Mitchell
My bathtub spout had a slow drip. For months I listened to that drip, drip, drip. Im not pointing fingers here, but after my husband attempted to fix the drip, We had a leak so bad that it went through onto the ceiling below. Im sure it was nothing he did...just coincidence. Our solution, since we will be remodeling in a year or so, was to just stop using that bathroom. Wed have to share the other bathroom. But, sharing a bathroom is not something Im good at. So when my husband asked me what I wanted for my birthday, I didnt ask for diamonds, chocolate, or even Starbucks. I asked for a plumber! I was impressed with how quickly we were able to get a plumber here. They showed up on time, cleaned up after themselves, and gave me options. We have brass fixtures, and they had to replace the bathtub spout with one that didnt match (chrome). We purchase a set at Home Depot (with shower head, drain, etc. five pieces in total) so everything would match. Shane was up front about the hours involved in changing out everything so it would match vs. just putting on a new spout. I went with spout only since we will be remodeling. They were here for an hour and I felt the cost was better than I was expecting. I would consider using Rozga for future remodeling plans. So happy to have my bathroom back!
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Jeff Moreau
I chose Rozga Plumbing & Heating due to the good online reviews. They definitely did not disappoint. I needed two outside water faucets replaced as one of them the guts was bad and it continuously leaked. Shane was my technician. He called me in the morning for a courtesy call to inform me on the time he would be out. He was right on time. He was friendly and polite. I showed him my faucets and downstairs where the water was shut off. He was going to install the frost-free faucets. He also gave me the choice if I wanted to replace the round handle on the pipe inside to the new levers. He wasn’t pushy about it, just informed me of the pros/cons of getting it replaced as everything will eventually need replacement. I told him to go ahead since it was only about $30 in parts. He was done in under two hours and he showed me the finish product to make sure I was happy. It worked perfectly. The cost was very reasonable. After paying, I asked him questions regarding how to make my water hotter in my master bath to match that of another bathroom. He showed me how I can take off the knob to wear there was a lever to adjust the max hotness. He was very knowledge. I would definitely go with Rozga again. Very professional.
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Steve Ceskowski
Rozga office staff understood our problem and need. They arranged an appointment that was met promptly. The crew arrived with equiptment to diagnose situation and provided a tentative estimate. As work began, supplies arrived right on time to address the repair. Rozgas orchestration of the labor and supplies contributed to a final bill that was appreciably below their initial estimate. Being familiar with plumbing, I appreciated the meticulous measuring and use of levels to insure proper flow of waste. Rozga replaced a damaged clay pipe and an outdated floor drain both below the basement concrete. The backfill and reconcreteing went smoothly and with an excellent finished appearance. Rozga tested all drains to insure the repairs were effective before leaving. Rozga meticulously swept and vacuumed the traffic area leaving the premises cleaner than when they arrived. Matt & Eric exercised clear communication with me during the repairs, something I greatly appreciated. This company provided most excellent service from the first phone call until their truck departed my driveway. I rate them the highest possible in all categories because they certainly earned it. You can trust Rozga for your plumbing needs !