Firestone Complete Auto Care

Address:	1840 N Lindsay Rd, Mesa, AZ 85213, USA
Phone:	+1 480-845-6409
Site:	firestonecompleteautocare.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 16

Reviews 17

Denise Deutchman

Forget about this place. I had an appointment for 11:00. I showed up 5 minutes to 11. The salesman wrote up $227 worth of maintenance work. He told me they would get my truck right in, and it would take about an hour and a half. I then went for a walk, and got something for lunch. When I walked back, my truck was still sitting where I left it. I went inside, and asked him if it was all done. Pretending to first notice he said, "oh, they havent even brought it in yet". I asked him for the keys back, and left. 50 minutes completely wasted, and a con job. Never again!

joe garcia

Made an appointment on Tuesday for Friday for tire alignment. Got there and after 30 minutes service adviser tells me they cant do it because it needs more work done to it, Im sure it does. He tells me hes gonna write up a quote . 30 minutes later no quote, I ask him to take my truck off the rack so I can go. And still no quote. The check on front end that they did should only take 15 minutes at the very most. Beware of up sell. And only ONE tech on duty at the time.

mark chisim

great experience! I"m new in town and was told to go here from a co-worker. so glad I listened. was told by AutoZone that I needed to replace my cars computer brain ( dont remember what they called it) but it was like $1200.00. in any case they looked at my car and found that all it was was a loose connection. fixed it and didnt charge me anything. really made my day last week. Thanks Jason and Chris! customer for life!

Anonymous User

Quick and honest. Will let you know if something truly needs to be replaced or if can wait a bit. Cheap compared to another local mechanic...great service. EDIT TO ADD: A couple years ago my alignment was off, causing my tires to wear unevenly and I was never informed. They did provide lifetime alignment, but I never fully trusted them after that. Only take for most basic things and then rarely.

S.J. Hollist

Didnt change me to check my alignment (was miraculously already on spec despite having just replaced bushings and ball joints), but refused to sell me a lifetime alignment because my vehicle was "modified". It was actually a reinforced repair on the lower link mounts. Hardly modified. Havent used them for anything else.

Jonathan Allred

Very knowledgeable and fair. Informed me of maintenance that might be coming up, but didnt push any needless service. Even gave me an internet discount that I didnt know about.

Lee Edwards

The people refused to recharge my ac. When asked for Weber else to go on a Saturday afternoon the pointed down the road and said just try going that way. Worst service EVER

Ken Laz

I went here because i had a nail in my tire. they patched it and the next day my tire was flat. they gave me a free tire for my inconvenience. Im a regular now.

Anonymous User

Excellent service very knowledgeable and friendly staff. I would recommend this place to anyone that wants quality honest work done on their vehicles.

Carolyn Rivera

Was in a jam and service personnel helped me out, advised me and I got the service pronto. Thanks Firestone

Henry Johnson

Ive been here for over an hr waiting on a tire to be delivered from another store hasnt came yet

Portland Reed

The best service, ever!! The best people ever!! Nothing more to say...

Steffen Mccrary

Charged us when they couldnt provide service poor customer service

Kaze P.

Very knowledgeable staff, friendly and best of all, honest.

Anonymous User

Amazing service! Vehicle was repaired in a timely basis