Lavenders Day Spa

17173 N Litchfield Rd #30, Surprise, AZ 85374, USA

Address:	17173 N Litchfield Rd #30, Surprise, AZ 85374, USA
Phone:	+1 623-584-6680
Site:	lavendersdayspa.net
Rating:	3.5
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–6PM

Location

Photos 60

Reviews 10

Dustin Fielden

I bought a gift card online for my wife for 3 free massages worth 90$ total during a promotion. She received the first of the 3 massages and was NOT given the gift card by the staff, which we have come to find out is their procedure. When my wife called to schedule her second massage, the staff member who answered the phone told her she had to have the gift card in order to redeem the 2 massages that were left. My wife was never given the gift card after her first massage. She then looked up the receipt for proof of purchase. The extremely condescending staff member claimed to be in charge, but WOULD NOT give her name and told my wife that she must have lost the card. She also said that the receipt meant nothing and that they had no records concerning my wifes gift card. She even went as far as accusing my wife of giving the cards to someone else and trying to scam them for free massages, which was not the case. After all that, I decided to call and see what I could do to resolve the issue, since this lady almost put my wife in tears. I called and was calm, and the staff member once again would not say her name or title. She then proceeded to say that I was trying to get 2 free messages, and did listen to the fact that my wife is owed 2 messages. In the end Lavenders Day Spa would not do anything to help us. We are now out 60$ and all the staff member could say was "its only 60$". I do not recommend this place to anyone, since this is a business that does not honor its commitments and steals money from its clients. All my wife wanted was a nice relaxing massage, but instead she was accused of fraud and is now more stressed than ever.

Britt Bailey

If you want terrible PERMANENT makeup then this is the place for you. I went in to get my eyebrows tattooed on and the lady not only did a terrible job at shaping and coloring them but she had the nerve to give me attitude because she wasnt doing it how I wanted. Im pretty sure if Im paying for your services you are to do exactly what I want. If I could rate this place 0 stars I would. It doesnt even deserve a 1. And the ink was disgustingly terrible after a few weeks not even months the ink turned green. I thought I was getting a damn infection on my face. TERRIBLE PLACE WOULD NOT RECOMMEND!!!!

Angela Ferrell

Im very disappointed in Lavenders Day Spa. I came across a gift certificate that I had and called to see if theyd honor it, since it had expired. They said their policy is to only honor expired certificates up until 30 days after. I dont understand why a gift certificate should ever expire--they received the money for it at one point in time. They will never get my business ever again.

Kristen Hoffmeyer

Thank you for an amazing and relaxing visit. Wayne and Cynthia were both absolutely fantastic! Im in from out of town, and desperately needed to take some me time and relax. I visit every March and will definitely be back here.

J Den

The spa is beautiful inside. The staff is kind and pleasant. I had The Works Package and really enjoyed the services. I will be back for sure!

Heather Perry

Had an hour and a half combo massage with Pablo and it was fantastic. Very calming and professional atmosphere. Highly recommend.

Gregory Garcia

The people were friendly, nice and I felt relaxed. I recommend this place.

Alyssa Risko

I loved it. The people were nice and the massage was relaxing.

angelica braley

I drove out here to closed doors...1 hour before closing.

Michael Fox

Very cozy environment. Excellent customer service.