IMM Auto Service

Address:	430 S Price Rd, Tempe, AZ 85281, USA
Phone:	+1 480-967-7805
Site:	immautoservice.com
Rating:	4.5
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 21

Reviews 10

Darren Floyd

Huge waste of time on these guys. New to town, I decide to try them out based on their positive reviews despite being a 35 minute drive from my house. Due to a pile up on the 101, I arrive 20 minutes late after spending 70 minutes traveling to them. The shop is quiet and empty on this Thursday morning, but the man at the counter gives me a lecture about "how appointments work." Instead of being able to do the inspection, oil change and investigate a coolant leak as discussed, he tells me straight away that "they cant work on my car all day while I wait." Really? First thing out of the guys mouth when encountering a new customer? I let him know that I expect him to have the car looked at as we discussed on the phone, and depending on what they find we can schedule any major work. He tells me my appointment has "passed." I let him know that if after driving an hour to be here he wont do the basics, Ill take my business elsewhere. He throws my keys down on the counter. And well, here I am. These get a well deserved 1 star for terrible first impressions. If you try these guys, dont be late or daddy will admonish you.

Erik Ketcherside

In the nearly 40 years Ive owned cars and had other people work on them, IMM is the best shop Ive ever found, hands down, for quality of work, honesty and just being pleasant to do business with. Ive trusted five cars to them, and gotten excellent service and customer service with every visit. If there was a concern that didnt need to be fixed right away, they always told me that. Not once did I feel they were trying to upsell me with a cabin air filter that "ought" to be replaced, a flush and fill I didnt need or brake pads that were "right on the edge." Another big plus was the shuttle service that allowed me to drop off a car in the morning and catch a ride to work. (Thanks, Ron!) Its my bad luck that Im now working in a location too far from IMM to let me continue as their customer. Dave Enriquez has put together a top-flight shop. You should use them even if I cant. Theyre the best.

Dana Black

I originally went here in maybe 6/2015, because they are very close to where I live and have good reviews. I trust what these guys say after just 2 trips. They let me know what needs done and dont try to push it on you. The downside is that because these guys arent your average idiot in a Jiffy Lube they charge more for labor than one of those places, an oil change I can do myself for $25 costs ~$40, but they will point out other things I didnt notice, which has probably saved me money, because I can do most of the basic fixes. If you have been told by a dealership that something needs done, Id take it here, especially if it is something weird like a Volvo or Saab. I plan to use these guys to inspect any future cars I buy on Craigslist. If it comes to any serious repairs Id definitely use these guys.

rebeccacoolkid

I just brought my car in last week and was extremely satisfied with my experience here. Dave was very personable and honest about my cars needs. He saved me a ton of money after he said that what the Honda dealership on Camelback Road told me my car needed, was not actually needed at all. I had some work done on the shocks and will certainly bring it back for any future automotive needs that arise. I completely trust IMM Automotive. One other thing that I liked about the place, was that a few days after I brought my car in, I received a handwritten thank you note from David for my business. You do not find that kind of thing often these days. Very glad to have discovered this place!

Claudia Risner

I had a fantastic experience with IMM Auto Service and would recommend David and his team unequivocally. I was thinking about buying a car in Tempe, but live in Albuquerque, and wanted a pre-purchase inspection completed by a mechanic I could trust before investing the time and money into the flight to Tempe. David was thorough, honest, and quite helpful. He frankly identified the flaws - the reason this vehicle seemed like such a great deal - that the dealerships sales representative would not disclose. Based on Davids assessment I decided against flying out and against the purchase. IMM saved me time, money, and disappointment/frustration. They are mechanics you can trust.

Mark Vaccarello

I had a issue with my 2007 Audi A4 throwing several codes and after exhausting what repair knowledge I had, I called and spoke to Dave Hanna. I explained my issue and Dave fully explained their diagnostic process and how they would address my issues. I towed my car to their shop and they were able to diagnose and repair it beautifully. It turned out to be 2 relays which were causing a voltage drop to several components. They also had to reprogram the shift points on the transmission (which 1 of the relays controlled). What other shops could not do, Dave and the techs at IMM did in a reasonable amount of time and for a very reasonable cost.GREAT JOB GUYS!! and THANKS

Anonymous User

IMM Auto Service has never failed to amaze me with the quality of their work, attention to detail and personal service. Even when I just go in for an oil change, they go over my car top to bottom and document every thing they find. David always takes the time to go over the list with me, answers all of my questions, and gives me an honest assessment of whats important to fix now and what can be deferred (and for how long). IMM comes with my highest recommendation; I send all of my friends and family there and they have always been as delighted as I am.

Anonymous User

I have taken my vehicles to IMM for years. Even if the prognosis is bad news on the repair needed and or cost, it is explained in printed out detail the what, the why, and do I have to do it now or can I wait for another paycheck! They keep excellent records on your vehicle so you dont have to worry about things being done twice and getting charged twice. If you want the job to be done right the FIRST time- then without hesitation call David at IMM Auto Service. On the west frontage road of the 101 between Rio Salado and University.

Anonymous User

I have been going to IMM for major services for years. I used to get my regular oil changes done at cut-rate, while-you-wait places but got tired of their constant attempts to up-sell services; whenever I asked IMM about the suggestions those other places had given me, theyd take a quick look and tell me they were completely unnecessary. Now I go to IMM for everything! When repairs do come up, David is always very forthcoming about which ones are needed right away, what can wait, and for how long.

Anonymous User

I was getting my Volvo 850T5 checked out for a long trip and trusted that the folks at IMM would make sure that myself and my children would have a safe and uneventful (car wise) trip. We did. I appreciate the fact that the staff takes the time to explain and discuss thoroughly any issues needing attention as well as prioritizing service. Dave and crew have always been friendly and professional, I am really glad they are around.