Address: | 2101 W Mission Rd, Alhambra, CA 91803, USA |
Phone: | +1 626-999-0818 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Shawn Briscoe
The clerk was polite and courtesy and did a great job of informing me of what Public Storage had to offer to suit my needs. I was very pleased. Before I had went to another place and I was trying to asked about, what I now know is a climate controlled storage area. The people at the other place looked at me like I was crazy and made me feel unwelcomed. Public Storage helped me figure out the space I needed and offered other accessories, such as boxes and packaging supplies if needed. It was a much better choice than the first place I had went to.
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Jessica Lenz
Melissa is the best, most professional employee at a Public Storage place Ive come across! She helped waive a late fee that I accidentally incurred being that I was out of town filming on location and thought auto pay had been set up when it hadnt already (nb: they need the physical phone in person in order to set up auto pay. Cannot be done over phone!). They also have one of the cheapest monthly rates Ive come across for a storage unit of this size $105/mo w/a first month $1 discount. Definitely recommend!
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CE Ying
I just want to take the time to write a quick review, I very big on customer service especially b/c now and days people lack that. I went to this public storage and was assisted by JONATHAN, boy what a great help he was we all know the stresses of moving. He help me with getting the correct store unit. But what really won me over is that he even helped me unload some of me boxes.WOW!!!! I was sooooo appreciative for that!! Thanks JONATHAN
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Cristina Ramirez-Covarrubias
I am very happy with public storage not only for their friendly attitude but also they are concerned for peoples stuff and security. Chris helped me out to get the best storage size that fits my needs and he warned me right away when I did not lock my storage properly. I am very great full with him not only because of his welcome attitude but also for his concern and great job that he performed. I strongly recommend it.
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Donald B
I enjoy the friendliness of the hard working girls at the front desk in the office. They are always attentive and smiling. We all miss Molly here at the office. You can tell the current manager "Lisa", is on the ball with rules and policies. She is always helping the Birthday girl with administration duties. The Birthday girl just help a customer with a friendly smiling atitude. Very Good!
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Fernando Lopez
Leslie gave excellent service and did a wonderful job explaining to me the sizes of the lockers available and helping me choose one that was right for my needs. I appreciate her being so courteous and patient with me as I am a very difficult person to assist. Leslie did an exquisite job and I will gladly recommend this public storage to my friends and relatives. THANKS LESLIE !
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Mari Ramirez
Me gusto el servicio con el que cuentan y tambien el trato hacia el cliente. Las muchachas Melissa y Beatris son amables y saben muy bien su trabajo. Muchas gracias
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Tina Bravo
Needed help with my mom in looking for a unit two guys were in the office and a young man name Jonathan B. was the first to stand up and greet me. He asked me a few questions on what i was going to store.. then showed me a unit that he thought that would work for me. He was so helpful and nice. Made things clear and helpful. Thanks Again. Nice place
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Rudy Ruiz
Melissa and Pattie are totally awesome they know exactly whats the best size for storage. whether its long term or short term. I like the fact that they helped with all my packing needs. I did not have to make an extra trip to the hardware store. everything I needed was there.. thank you Pattie. Thank you Melissa....
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Albert Hernandez
they are great. Molly helped to make sure that the unit was the right size for me. explained the entire process. very well maintained, friendly, and made the experience great. she also recommended to use the same side boxes and to use the height of the unit for maximum use. full of ideas to make the best use of space.
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Frank Gray
Dear Ms. Patti and Mr. Alex really help me a lot~they are sooooo warm hearted and friendly~ when I firstly be here just one minute before the public storage close, Patti patiently helped to find a good pace for me and Alex supported to me to find my lock~ that is really great great experience!!!
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cathy Alvarez
Want to say thank you to Adrian at Public Storage... I went to US storage , econo storage and found Public storage the place I want to do business with. Adrian was helpful , kind to my situation and even made me laugh. He made my experience a good one. Plus the prices cant be beat .
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Joya Kamiel
Brian and Lisa, have great customer service. They helped me get a convenient storage location right next door. Im very happy I choose this place to store my items. They sell boxes and tape. There is also a bathroom available for customers after hours!! I recommend you come here!! Good luck
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Christopher Nester
Melissa was very professional and had a positive attitude. I could tell she took her work very seriously and was very knowledgeable about products and services too! Answered all of my questions thoroughly to my satisfaction!! Thanks Melissa for the great help! 5 stars across the board
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Seiko Acosta
This is very good service Front desk lady name is Magali She is very friendly and kindly This is very clean property with climate control. Also district manager tony is very welcoming and helps explain process very well. I am very happy today with my experience at public storage!
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Richard Lee
Love this place and book right away. The minute I check it out, I love it.. Very clean, neat, Climate controlled the best..Molly was a great helper. She took me around to check which more suitable for my use purposed. She is very nice and caring person and help me whatever I need.
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Vivian Regalado
Came in the other day to pay my mothers bill. And was helped by a young man named Jonathan. So sweet and nice he asked How was my mothers stay here, and asked if there was any problems or concerns about my the space. Thought that was very nice of him to ask. So nice!
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Valerie Kan
Wow!!! Blown away with service from Molly. Customer Service was absolutely perfect. Knowledgable, precise, emaculate storage spaces, and very thorough. Thank you so much for all your help. Have a wonderful trip in Vegas this weekend. Congrats on the engagement! Xoxo
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Antonio Calderon
Me gusto mucho el customer service y que fue muy rapido para rentar el storage y el accesso es muy seguro y facil
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Michael Bautista Jr
I RECEIVED EXCELLENT SERVICE FROM PATTIE & MELISSA. THEY BOTH PROVIDED ME WITH GREAT CUSTOMER SERVICE BY GOING ABOVE & BEYOND THE CALL OF DUTY. THE PROFESSIONAL & FRIENDLY SERVICE THEY PROVIDED MADE MY OVER ALL EXPERIENCE GREAT!!!! THANK YOU LADIES :)
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Erin Giambalvo
I have had my "stuff in storage for a few months, the staff at t h e Mission Public Storage location has been awesome. First delt with Molly and now with the new property manager Lisa Z, who helped me work through an issue. Great customer service!!!
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Alejandra Cruz
Pattie was friendly, courteous and professional. She was happy to show me the two different storage units I was deciding on. She explained everything I needed to know and did it with a smile even though I was the last customer of the evening.
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Paige Nielsen
Went on Thursday and Lisa went above and beyond to get my cousin into an appropriately sized unit and the best price. She ensured that he knew how to use his code to get in and what hours he could visit his storage at. She is awesome!!