Address: | 12851 Stockton Blvd, Galt, CA 95632, USA |
Phone: | +1 916-366-1111 |
Site: | gandcseptic.com |
Rating: | 4.6 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 10AM–3PM 10AM–3PM |
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Ron Kammerer
I have used G&C Septic Tank Service twice since 2012, both times their service has been professional, prompt and reasonably priced. The most recent call to them was placed on a Saturday to ask questions. Shon was more than helpful during the call, after speaking with him and having my tank lids uncovered, I decided to have them pump the tank while it was open. First thing Monday morning I received a call from Connie scheduling an appointment for early Monday afternoon. Shon arrived early and quickly pumped the tank leaving everything very neat and as it was. He took time to explain all aspects of properly maintaining the system and giving me an estimate of the next time I should have it pumped out given the condition since the last service. Both Shon and Connie provided excellent customer service. Honesty I dont think you could ask for more!
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Anonymous User
The driver of the pump truck that came to my house was so rude, and so insolent, that I sent him packing within minutes of his arrival. He wouldnt have dared speak in such a way to a man, because if he had, he would have gotten his teeth knocked in. Unbelievable. Inexcusable. Why would an employee of a service company think that it is perfectly OK to treat a paying customer in such an insolent manner? Apparently he knows that he can behave that way with impunity. Can you think of a different explanation? Update: The question has been answered. The owner of the company called and took me to task for leaving an angry message on their answering machine. So... Draw your own conclusions.
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Robert Williams
Ken called and asked if he could come early since he had a cancellation, i was happy he called and could come early. Arrived on time set up the equipment and began pumping the tank. Fast and efficient service. Took about twenty minutes to pump the tank. I asked Ken several questions about septic tanks while he was working and he was more than willing to share his 21 years of knowledge and experiences about the septic system. He even referred me to a website that was one of the most informative sites on septic tanks. His trainee ( Eri ? ) also did a very good job. I would definitely recommend your company to my neighbors.
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Emma Carrig
Ken came to our house with what I thought was a simple drain the septic tank problem. It wasnt what I thought it was. He and his partner snaked out the line (?) until the mud in the line allowed water to go through. He is very nice and friendly and did all he could to help us. My daughter is totally disabled, I dont know how long we could go without the use of our facilities. Thank you very much. Emma Carrig
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James Coombs
Knowledgeable, friendly, and most importantly, honest. We needed a service call the same day and they answered the call. Came out within a few hours of the call. Connie spent the time to answer all my wife`s questions. Ken & Eri came out and had the perfect customer service attitudes and kept great conversation all while working hard. These guys were in and done in no time.
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C Schneider
Contacted them on Sunday afternoon and they arrived Monday morning. We have used them since 2003 and knew they would do a great job. They even filled the holes and leveled the ground before leaving. Great job and fast service. I recommend them to anyone with septic problems as well as their ability to share insight as to how we can prevent future problems. Thank you!
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Brian Brown
This was a routine maintainence call, no emergency service required. Ken and Eri were prompt and efficient. They had the job completed in less than 45 minutes, including locating and digging out our second tank lid. They were helpful and informative on how to care for our tank. I will definitely call them again for the next service in 5 years.
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Victor Flores
I live in Washington State, but have relatives that live in Sacramento. I helped them search for a septic contractor & we found them on Google. They scheduled the appointment for last week & showed up on time my cousin said. He said Shon is the owner-super nice guy & showed them how everything worked. Def recommend G & C to anyone.
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cakbu
When my plumbing backed up and a plumber could not rectify the situation G & C sent out two technician on a Sunday to pump my septic tank. They accommodated my time as I had to work around another appointment. They were also helpful in how to properly care for my septic system. Connie was very helpful in setting up the appointment.
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Lori Sasaki
Ken and Lance were the most professional and courteous team of service providers Ive ever met. They were fast, efficient, and very hard working. They went above and beyond to make sure they helped me with my septic problem. I am very grateful to them, and as long as they are working for G & C Septic, I will be a loyal customer.
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Jason Tapia
They took my credit card info and 3 phone numbers to contact us last week, they missed our scheduled appointment without any notification after mom soaked the backyard for them, and my wife drove 3 hrs to meet them at my in-laws house (Elk Grove), besides, theyre not answering their phone or returning messages.
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Stevie Bergman
Live in Elk Grove & called G & C to get my septic pumped at the beginning of January. Connie called and scheduled Lance to come out. He was very nice & helped with some roots in the tank. Competitively priced as well. Thanks G & C!!! Would recommend them to anyone.
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Tricia Navarra
Ken and Eric from G & C came out to our house to clean out our septic tank. They were on-time, kind, professional, and it looks like they were never even here! Wouldnt hesitate to recommend them and will be using them for all our septic needs in the future.
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Kay Phillips
My daughter helped me set up an appointment w Connie, Shon came out 3 days later & he was very pleasant! They also pumped my neighbors the week after. Id recommend them to anyone. Great company.
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Laurie Mar
Ken and Eri came to clean our tank...they were very friendly and efficient. Ken is also very knowledgeable and willing to share tips on how to care for our tank. Would recommend and use them again.
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bill wong
Ken and Eric did a terrific job on pumping out our septic tank. Ken remembered us from about 12 years ago. We used another service about 5 years ago and we were not happy with the other company.
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Jeff Kadinger
Ken was great when he came to my house; I had a plugged line & they did a great job of getting it unclogged. I talked to Connie in the office & she was very nice. Id recommend them to anyone.
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Jim Martin
Shon was prompt and courteous. he wasted no time getting to the job at hand. the tank was clean very well. when done, work area was left very clean. Shon gave some advice on take care.
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F. Slabbers
Great service. Friendly and professional work. I was also given some good advice on my septic system. I recommend this company 100%! M. Booth Herald,Ca.
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greatest name ever
Was on time, performed the service with a smile and were friendly and courteous the whole time. Great team, Criss
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Rick Carlson
Very informative and hard working.