Address: | 8540 Cedros Ave, Panorama City, CA 91402, USA |
Phone: | +1 818-893-8181 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Dyanne Alvarez
Earlier today I visited Extra Space Storage, to look for some storage options. I recently came from other company storages and I notice that this Extra Space Storage associates are very helpful and educational, I believe their names are Melissa and Juan. They knew exactly what I needed after I told them what Ill be storing, as I took a tour with the maintenance guy. If Im correct his name is Sergio. I notice that this facility is very clean. The other storage places have trash everywhere and it smells like urine, also it looks like people hang out there. Sergio assured my safety showing locations of cameras, and when the managers do a lock-check they double check everything when there out in the units. When Sergio is doing his maintenance routine he talks to all customers to make them feel welcome so they know his presents is among them. I am very satisfied with this place. They even have a moving kit section like boxes, tapes, and ropes. They have everything I need to start my packing.
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Levi Culbertson
I recently moved from Public to Extra Space Storage because their prices were better. Given my experience with the management at the previous place I wasnt expecting much going to an even less expensive establishment. I was very surprised and more than pleased with what I found. The facilities at Extra Space were far cleaner than the previous place and I found Juan to me more than accommodating and extremely friendly and helpful. I am very pleased with Extra Space Storage and recommend them to anyone looking for a good storage unit.
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Anonymous User
After 5 plus years I have seen changes. Currently the management at the Panorama City, Ca location is top notch! Not only are you treated professionally, they remeber you by name whenever you stop by. Like storage facilties, staffing is always light. But here a Panorama City they seem to understand how to handle more than one person at a time in a comfortable, courteous manner.The faclity is clean and secure. I never had any problems in the 5yrs of having my space there.
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2mitches
We had relocated from Burbank to North Hills and needed to downsize our storage size. Veronica of the Burbank location helped us find a unit to our price range and was able to hold a unit at the North Hills location. She had reserved a unit for us and the associate Juan called us to confirm the price and location of the unit. Thanks to both Veronica of the Burbank location and Juan of North Hills we have a storage unit!
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Melissa Alveno
I been with the extra space storage now for a few years and I have to say this is one of best storages around the area. They have great customer service and know how to treat you. I will keep storing my goods here and will spread the word. Thanks for all your help.Im from unit 90 Sergio barrios
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Anonymous User
This facility is clean and convenient. All the people I dealt with were VERy accommodating, prompt and understanding about my time constraints and needs for my move and storage. I had a very long and stressful day but they helped me in every way they could and it all worked out great!
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Evenly Perez
this place is family friendly, managment is very professional malissa help us out very well .when checking the unit it was clean and the maintence guy sergio was very profetional and informed us everything on our storage needs. I would recommend this for first time storage users.
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Cesar Castillo
Yes very highly appreciated with the Melissa recommending and explaining all rules and regulations that are very helpful for me also very respectful and helpful conversation with her is very needed here at this job site so just want to say thank you and the company
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Pedro Zepeda-Hernandez & Sandy L
The facility is in a great location. There are a lot of small businesses, like gardeners, who use space here for daily use equipment.The Manager is Terrific. He is knowledgeable, polite and VERY helpful. The other people working here are also polite & helpful.
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dionis ventura
Me encanto todo asta el servicio q me dieron en este lugar. melissa assitente muy buena persona . me ayudo en todo ..
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Rudy De Leon
Your asst.Manager is very friendly and accomodating...She treated the customer very nicely...very pleasant to talk with...shes an asset to your company as well as your storage place is very clean and in order...God bless your company...rod leoncio.
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Rebeca Lemus
I came in early and the worker was there and ready. Melissa was very kind and helpful. Gave me all the information I needed up front and was very friendly. And made me feel sure that if any problems occured there would be help and access to them.
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Cecilia Morales
Tengo 5 años rentando en este lugar y estoy contenta con el servicio ,son muy amable ,me ayudan en todo.
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David Mosley
The staff here is outstanding! They are welcoming and very hard working. They worked extra hard to make sure my unit would be ready when I need it. I greatly appreciate your time and effort and Id gladly do business here again.
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Ervin Flores
Estoy satifecho.con el sevicio. Q meda.esta con.pania. Es lo macimo.melisa. Es exselente. ..
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JENNY SHIVE
Came to get some moving boxes and customer services was great friendly people. . I know for a fact that I will use this company as my storage facility. . Thanks for the help and information u gave me melissa ....
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Dolores Parada
Estoy contenta con el servicio y el storage. Yo recomiendo que venga y visiten es lugar.
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Alvenia Stephens
I just back from Philippines and was able to make a payment and staff are wonderfull. juan an melissa even help get my car out storage and it started. Thank u guys love the facility. Recommend to friends.
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Crusty Critter
The people at this place are seriously nice and helpful! We needed some temporary storage and this place was the closest to our house. Overall, a nice experience. Would rent a storage again.
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Peter Biyinzika
Im very great full to be storing at extra space storage been with this facility for the past 7 years. Very caring personal . very good customer services. I do recommend this facility
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JOHNNY VIGIL
Awesome place with great staff specially Melissa thanks she was very helpful and nice and answered all my questions and left me very happy as a customer good job Extra Space Storage
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Jaime Gomez
i been in extra space storage since 2012 i been super happy in this storage ,staff are very helpfull and always help me with my storage needs ..thanks juan and melissa
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LaurieAKeck
Customer service from the beginning was outstanding!!! Everyone was so friendly and helpful. I received an amazing tour and lots of great resources to help my move.
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Ruben Romero 122470
El lujar siempre esta limpio.. Y el servicio es excellente
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Arnulfo Ibarra
Me gustó el servicio los recomiendo q rente en este lujar
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Edwin Pendia
The space in this facility is big and clean price is affordable for any one customer service is excellent ... Juan and Melissa were very helpful ...
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Reyes REYES
Muy excelente..cervicio..y atencion..gracias!!!! Woooow
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Jose Arnulfo Lopez
Im very very happy with the service in this facility.. Amazing people working together to make me happy with my storage needs .. Super happy..
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Liz Zermeno
Me gusto el servicio y la atencion 5 estrellas.
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Ma De R Aldava
Estoy contenta con los empleados y los servicios
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Elise Whitty
Very affordable easy leasing process. Juan, the manager was also helpful and friendly.. I will definitely refer others!!
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Marky Mark
Melissa and the staff are extremely courteous. The area is quite secure. I would definitely use this location again
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stephen ogden
Melissa is the best! More that accommodating. Suggest you use extra space for all of your needs. Thanks Melissa
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Edwin Pineda
Been renting for 1 yrs. At this location and still amazing customer service.. Im a happy customer