Premier Car Wash

790 Montague Expy, San Jose, CA 95131, USA

Address:	790 Montague Expy, San Jose, CA 95131, USA
Phone:	+1 408-944-9258
Site:	premiercarwashes.com
Rating:	2.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM

Location

Photos 100

Reviews 11

Jerry Ferguson

I have been using this car wash for all my cars for many years both new and used cars. Over all have been satisfied till now. On Monday November 17, 2014 my wife took in my 2008 Chevy Avalanche truck for a complete wash. I had just taking my brand new 2014 Fusion there this last Saturday to be cleaned with not issue. But this time by truck came out the other side with a cracked windshield. My wife had them wright a incident report and claimed it was that I already had a chip in the glass and that caused the crack. My wife nor I had noticed NO such chip going in. I have tried to talk to the manager Jose Rodriguez for several days. Today he returned my call and said the same thing can be cause by warm weather if you have a chip. I told them I had not seen any chips and all I know is my truck went in the wash with a good windshield and now come out with a cracked windshield. Jose told be they are not responsible. I told him first it is not summer and not hot out. Matter of fact they are closed today since it is raining. Second I asked to you have any posted that your windshield could crack and he said no. I said the only thing I know is my windshield fine going in and not coming out of your car wash. Was told they are not responsible. Looking at some of the other post this is the normal protocol with this car wash. If you car or truck is damaged for any reason it is NOT their problem. I will NOT use this or any other of there car washes again. Unless you want to pay for any damage to your car or truck that may happen while in their car wash. I would not take you car or truck here.

Bitemyshinny Metalass

Dont waste your time coming for the special washes in the mornings. The guy at the car wash told me that they dont offer the 20 dollar specials anymore. Then after paying for my wash I wanted their fresh breeze air freshner. The guy at the register told me that they were out of stock. Also for a while back they were no longer doing hand washes. This place sure has changed for the worst. If they dont get their acts together, then they are going to loose another customer. Dont get me wrong, sometimes they do a good job with washing your car. I hope their service will get better in time for the summer. I wont hold my breath. Very disappointed today. A far cry from the excellent service I use to receive last year.

John Guthery

I came here wanting the $9.95 tunnel wash, hoping to get in and out quickly. This package wasnt available on their sheet (if I asked for it maybe they would have done it) so instead I got the basic which included vacuuming for an extra $7, not a bad deal! There were a couple cars in my lane getting a more thorough cleaning so I had to wait longer for them to get out of the way. They did a really good job with the towel dry, but I could barely tell that they had vacuumed, so one star off for that. Since I had already been sitting there for so long I didnt want to have to go back through for them to vacuum better. I got what I wanted, a good exterior wash, but for more than I should have paid for.

Chris Favero

I was extremely disappointed in the quality of the interior cleaning. I have pictures of dirt and hair on the back seats in my car. I didnt check the back before driving away or I would have insisted on having it re-done. In addition, the roof was still dirty. It looked like the swiped a rag over it and smeared the dirt around. It looks awful through the moonroof. It is a mini cooper, so seeing that it needed more cleaning should not have been a problem. I come to your facility regularly and will not be returning. Now that Im paying over $20 for a basic car wash, you need to step it up not dumb it down.

Anonymous User

I took my car here because it was very close to work for me. They charged me $22 for a BASIC wash, then afterward told me it would take too much effort to wipe the the sap marks off of my car, but, that they could get them off if I paid for a $85 detail. I get these sap stains all the time because of where I park and no other car wash has ever had trouble getting them off. So, basically I paid $22 dollars for a partially washed car. I will drive further away from work for now on to get a quality wash. This place is expensive and does not finish the job!!!

Sandra Keene

Used to be good. Came here several times over the past few years. However, I just had my car washed, inside and out. Inside was pretty good. Outside needed to be rewashed. They never bothered to wash the roof with an actual cloth. The luggage rack rails were DUSTY. And this was an expensive wash---$90. Tried to call to talk to manager...got voicemail two times so far in the past hour, with NO call back yet. Would be willing to give them the chance to fix things, but it will take a partial refund and a heartfelt apology. Not holding my breath.

Jayme Gordis

I got the 24.95 basic tunnel wash with the vacuum and hand dry. My car was DIR-TEE and I tipped them a little extra to make sure certain things were done. They had 1 main person on it after the tunnel wash the whole time, and 3 others helping. They did a phenomenal job - especially for the price. These folks are working very hard in the heat and a little extra tip goes gets you a lot. Treat them with respect and kindness and theyll absolutely do right by you. Just sayin.

Stefanie Trimble Fluin

Very average. I got the hand wash basic package and felt like they didnt do a great job. Staff was relatively nice. When they gave me the car back they left a dirty towel on the hood, had the drivers side mat upside down, one of the backseat mats crooked and the inside had dirty spots they missed. Waited about half hour on Saturday because they were so busy. Should have just gotten the machine wash or gone somewhere else.

Burcu Sarıözlü

This place broke my rear mirror. I took the car to this car wash in good shape and it came out of it with the rear mirror cover gone. They broke it i side and took no responsibility for it. It will cost me around 700$ with the door assembly change to fix it. It is a terrible place. No respect from the manager either. He was extremely rude when i was telling him the situation.

Alan Eneev

They were quite fast with the job on Saturday morning. I had to call out dirty spots on tires right before they started wiping off moisture. They charged me 10 usd extra for the some mud on the hood and the sides of the car (it was called out as oversize charge in the receipt).

Anonymous User

This is a great one-stop shop for lunch hour. I got the car washed, got gas at the co-located Chevron station, got a chip in my windshield repaired, got my shoes shined, and got lunch at the Subway inside. Everything was of satisfactory quality. Would definitely go back.