Natomas Express CarWash and Detail

4461 E Commerce Way, Sacramento, CA 95834, USA

Address:	4461 E Commerce Way, Sacramento, CA 95834, USA
Phone:	+1 916-419-8846
Site:	natomascarwash.com
Rating:	3.7
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM

Location

Photos 44

Reviews 38

Evelyn-Lyvia Lohnig

Okay, this is my second visit. This time I have to say hands down amazing service!! Request Omar, and Louis!! I accidentally left my wallet in the car, and I didnt realize I did until I got back to my car(my heart dropped, and I expected the worse). They could have stolen my wallet, ID, and ss card. However, they didnt!!!! I appreciate the honesty, and dignity you both portrayed!! If the manager see this, please give them a promotion! Not only did Omar and Louis cleaned my car beautifully. They can be trusted! Please tell them thank you, again!! Thank you, Evelyn

Caylon McKellar

Extremely rude. Called to ask if they could stay until 6:05 due to heavy traffic and was treated terribly by an employee, manager, or whomever it was. A "once were closed, were closed" policy that doesnt even have a shred of customer service. I dont enjoy being yelled on the phone that they closed at 6:00pm and will not allow even a few minutes over when asked nicely for someone to pick up there car. I wont be coming here again and strongly recommend others dont. Thankfully I reached there before they left though.

Richard Gilkey

Bad experience, it took an hour and fifteen minutes to get my car washed. We watched five vehicles that came in after us being detailed and driving off complete. When I complained I was yelled at by one of the guys that was supposed to be in charge. When I inspected the car they had only treated three tires and not even touched the front of the car, water spotted and bugs everywhere. Inside the windshield was smeared. When I pay $35. For a car wash, it should be perfect.

Elizabeth Medlyn

My car looks brand new! My car was filthy! I figured even a bad job would be an improvement. A very nice guy in a straw hat said it would be about 30 minutes, and it was. He did an incredible job. I couldnt believe how beautiful my car looked! I will absolutely go back. Those people who complained - maybe their car was really dirty, maybe they got a lengthy service. I was impressed and very happy with the service.

Kelsey Reyne

Ive been here a few times and am really inpressed with the quick service and friendly staff. My first time here, I spilled an entire crock pot full of chili on my passenger side floor. I brought it in and they got it all cleaned up (not even a stain left behind) for a reasonable price. I continue to come back for their car wash and complementary vacuums. Much better than taking it to a gas station car wash.

Jessica Russell

Big John is the go to guy he helped me out did an amazing job thank great job for the price Got my car detailed they seriously did an amazing job definitely worth the money we spend they are the people to go to I definitely will be back Amazing again they detailed my car 3/23/17 They do amazing work I recommend them and the price is right for the way my car looks

Watchdog Security Sacramento

Worst service and pricing. The wash was broken so they could only clean the inside and they lost the piece of my center consol that covers the shifter lock. They have me 10$ to replace it but still its a pain to go hunt down the part. I will be taking my business elsewhere from now on and I recommend any one else do the same.

TheFlyaway1000

Nice clean. But upon exiting the wash pne emploee tells me to park next to the one upfront with no driver in it so i did then im call next to the vaccum hose and then the one drying it says to me ^next time stay behind yhe other vehicle. Not once three times. This was my last time at your business rude

Kirk Newmiller

My car comes out clean for the most part and free vacuum use but its a little over priced compared to other car washes, it seems the kids that work there hate their job and are not friendly and they put very little effort into hand drying the vehicle. I usually get out and finish up after them.

Crysana Butler

Took my car here because i had heavy water spot stains on my windshield and side of my car due to sprinkler system at home. They cleaned it up and car looks new again! And they even cleaned the interior. Would recommend they have a big lounge to wait in as well with wifi.

Jacob Wonder

Very friendly! I called the store with the listed phone number, and very quickly I heard a friendly greeting, (a real human!), I explained I woke up to ants in my car, and he knew exactly what to do, he asked me to bring the car over, and I left with most of them gone!

Toraino Singleton

I bring my cars here often, its close and convenient and they do a good job. Its the customer service when youre first greeted thats really horrible. Staff shows up to work as if they just got out of bed, and they greet you as if your disturbing them on their time?

Efren Francisco Solanas

Ill never return to this place! As others have mentioned, I also received rude treatment by employees. In addition, and far worse, the car wash automated brushes scratched the hood of my car down to the metal. Shockingly bad. Beware!

Leo Wheeler

The one thing that makes this car wash stand out is its customer service. I always know when Johnny comes out to ask me which wash I want that I will get all that I paid for and more.....keep up the good work Johnny!!

Jon Loane

Great service. Did a really good job cleaning inside and out for $28. Huge comfy lobby to wait in. Staff could be a bit more professional though.

Lina Lee

They did a poor job and I spoke with Juan the manager and he redid it for free. It looks great! Thanks for the great customer service Juan.

SJ A

Really great place. As low as $8 for a wash and theyll hand dry the car for you at the end when you park by the vacuums.

Mel- Anated

Very nice car wash, not to crowded, and offers great hand detail job as well.

JK England

My Escalade... looks beautiful!!! Wonderful Customer Service everytime!

Melissa Blevins Bein

Fast service. Thorough attention to detail. We are frequent flyers.