Address: | 1541 Chambers Rd, Aurora, CO 80011, USA |
Phone: | +1 303-578-3589 |
Site: | coloradotireservice.com |
Rating: | 4.3 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7:30AM–4PM Closed |
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Tabitha Tran
I have to rate my overall experience as 2 stars. The only reason that it got that much is the fact that Jennifer & Pedro were helpful in getting the mistakes fixed. We initially brought our RV in to get 4 new tires put on at the Centennial location. We were told when we arrived that they didnt have the right tools to do it, so we were sent to the Aurora location. We were told to drop it off and leave it over night and they would be working on it around noon the next day. We received a call around 2pm stating they were running behind, which was not too big of a deal for us. We called them back around 4 & they said it was ready to be picked up. We drove out there & luckly my husband looked everything over and I couldnt even believe what I saw. NONE of the tires were tightened. They were so loose that I could touch them and I could tighten them with my fingers AND to top it off, the extended valves were not only put in backwards but they lost 2 that we already had. We also realized that the spare tire was missing. We started to become very concerned at this point. Jennifer & Pedro were shocked as well with the work that had been done. They asked us to leave it over night again so they could fix it the next day. As we were leaving, we decide to check to make sure that they locked the door to the RV and low and behold the door had been UNLOCKED the whole day..... it gets worse. We were very worried about keeping it over night again in a location that didnt care about our new RV so we decided to stop by to check on it later that evening. I opened the door to the RV and see the spare tire and hub cabs (dirty & oily) leaned on my couch and on the floor. I was floored. We went back that morning to pick it up again & the valves were still on backwards... so we were told to come back in the afternoon. Came back again and the tires were suppose to be at 80 PSI... Pedro checked the other guys work and they were at 40 PSI. We waited for another hour for them to pump them all up. They did end up replacing the 2 valves they lost. If it wasnt for Jennifer & Pedro, I believe I would have lost it all together. They said that we would receive a call from Paul or the owner in the next few days but we havent heard from anyone. I was extremely disappointed with the service that we were provided.
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Chris Mok
DO NOT BRING YOUR CAR HERE! i took my car in to get it fixed and the prices wasnt too bad and they "supposedly" fixed it quick, but the only thing is they call me to tell me my car went MISSING! and when i spoke with them about the situation they were very rude about it and they think i took the car.. and then they told me if i had insurance.. (asking about my insurance is irrelevant, if i take the car in, it should be THEIR responsibility until i pick up my vehicle. so correct me if im wrong but i think it is their fault and should go through their insurance..) I had filed a police report and I still dont have my car.. I am VERY upset. and i recommend everyone else to NOT take there car there because i wouldnt want this to happen to anyone else. If i could give 0 stars I would.
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Anonymous User
Ive been here a few times, and if I had to give them a grade I would say it would be a mediocre C. The staff is friendly and their shop is clean and stocked. However, multiple times ive brought my car in something has gone wrong. The first time they snapped the coolant cap and then claimed it was like that before i brought it in when I KNOW it wasnt, charging me 30.00 USD for a new one (online has the caps posted at 12.00, so thats about $18.00 to screw on the new cap), and the second time my car came out of the shop with a small bubble dent on the drivers side door which no one approached me about. Cant say ill be back, but on the up side their repairs have held through so far.
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Caitie Brundage
Colorado Tire is one of the best shops around the Denver metro area. APower Electric Service has our entire fleet serviced by Colorado Tire. Our vans drive 25,000-30,000 miles per year and CO Tire keeps them running great with regular oil changes, general repairs/maintenance and tires! They have the best price in town for oil changes and our techs are always in and out in an hour or less. We love the 3 convenient locations which cater to our technicians who travel all over the city. The people and prices are great, the service is always fast and the repairs are done right the first time.
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Aileen Silva
I was very surprised by the news I received from Lance at Colorado Tire. Me and my two young daughters were stranded in a parking lot with a Honda Pilot that would not start. My husband and his father came out to help us figure out the problem. They both stated they knew for sure it was the starter. Colorado Tire towed us to their Quebec location. They did their inspection and came back with GREAT NEWS. The repair was around $100.00. Not thousands of dollars!!!!! Colorado Tire has earned our business for life! T H A N K Y O U!!!!!!
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Daniel Lara
Ive tried on 3 separate occasions to get my vehicles serviced with no luck because either there too busy or they want me to leave my vehicle there for a week. two of those occasions have been a flat tire thats already unmounted and ill mount myself. Today I went and they told me they didnt have enough time when they still got 3 hours left til they close seriously?! So I went to another local shop within 10 min they fixed the flat tire. Ill never even try to go to this shop.
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Greg Starr
This IS your grandfathers garage and tire shop! Friendly, informative, the techs look like they actually work on cars - not just plug in a computer and read a code. They ordered my tires at noon, I dropped off the vehicle at 2, they were done by 3:30. Got more expensive tires for the price quoted for cheaper ones, due to the original ones getting sold. No drama, no BS. Professional, courteous mechanics. Great place.
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Jonathan Ostrow
Colorado Tire & Service was outstanding. I went in for an estimate and felt it was a fair price for the 30,000 mile service so I made an appointment for the following week and as soon as I walked in (prior to even getting to the desk) the service adviser remembered me, my car and the service that I was coming in for. Great Job. Its hard to find a service station you can trust. This is the one to go to! Great Job Guys!
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Christine DeShazer
Ive been very pleased with my service here so far! I have a classic Mustang and I was nervous about who I should be taking it to for work. A friend suggested this shop and I havent been disappointed. All the work Ive had done so far has been done correctly and continues to work well. The staff have been great about being able to search for the after-market parts a car like mine requires. Thanks guys, Ill be back!